Orange Crystal Harbin Railway Station Medical University First Hospital Hotel

Orange Crystal Harbin Railway Station Medical University First Hospital Hotel Reviews

Orange Crystal Harbin Railway Station Medical University First Hospital Hotel

No.278 Dongdazhi Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Orange Crystal Harbin Railway Station Medical University First Hospital Hotel
Orange Crystal Harbin Railway Station Medical University First Hospital HotelOrange Crystal Harbin Railway Station Medical University First Hospital HotelOrange Crystal Harbin Railway Station Medical University First Hospital Hotel
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Orange Crystal Harbin Railway Station Medical University First Hospital Hotel Guest Reviews

4.7/5
Outstanding
1447 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1447)
Positive reviews(1416)
Reviews with photos/video(186)
Easy to get around(176)
Friendly front desk staff(129)
Delicious breakfast(122)
Close to metro(78)
Perfect for business trips(25)
Has rooms for families(18)
Stayed multiple times(14)
Nice bathtub(12)
Negative reviews(31)
vicki
Special Twin Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Spacious room and well facilitated, comfy beds and equipped with all necessities. 1 min walk to metro station, super convenience. surrounded by department stores and restaurants. very friendly staff, zero concern making our Harbin stay impressive!
Response from Property: Thank you for your sincere evaluation. The hotel is very touched and honored to receive your satisfaction and to share it with other travelers. Your satisfaction is the greatest motivation for our work. We will continue to work hard to ensure that every guest can enjoy warm and thoughtful service. We will continue to train and motivate our front desk team to maintain a high level of customer service and ensure that every guest has a pleasant stay. Looking forward to your next stay
Guest User
Family-friendly Suite
Stayed in Oct 2024
Family
4 review
4.7/5
Amazing
Posted on Nov 23, 2024
Convenient location and value for money breakfast served when purchased the breakfast voucher on site. There’s a famous Chinese restaurant 李家小馆nearby the hotel provides value set meal which can be purchased from the 大众点评。
Response from Property: Dear guest, hello! Thank you very much for your high evaluation of the hotel in all aspects. We are very happy to hear that you are satisfied with the environment, service, facilities and location, which are the focus of our efforts to improve and maintain. Your strong recommendation and good memories are the best affirmation of our work. We will continue to work hard to provide every guest with excellent service and unforgettable accommodation experience. We look forward to your visit again and create more good memories with us. I wish you a happy life and a safe journey
Yee Ling
Family Room (Humidifier + Bathrobe + Tub + Mini Fridge + Mobile Screen Casting)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
very helpful counter service by Miss Lina clean environment
Response from Property: Dear Guest,Thank you very much for your positive feedback and special mention of Miss Lina. We are delighted to hear that your stay at our hotel was enjoyable and that you were satisfied with the efficient and friendly service provided by Miss Lina.We are always committed to providing a clean, comfortable environment and excellent customer service. Your feedback is invaluable to us, as it not only affirms the efforts of our team but also motivates us to continue improving our service quality.Please visit us again, and we look forward to providing you with the same outstanding service, ensuring that every stay leaves you with wonderful memories.Wishing you a pleasant life!
jing_orange
Family Room (Humidifier + Bathrobe + Tub + Mini Fridge + Mobile Screen Casting)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 1, 2024
OK OKOK
Response from Property: 感謝您的五星好評!期待您的再次光臨,祝您一切順利,生活愉快!
Guest User
2-bed Room
Stayed in Jun 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jul 15, 2024
nice location and service
Response from Property: Dear guest: Thank you for staying at Crystal Orange Harbin Railway Station Medical University First Hospital Hotel and sharing your stay experience with us. We are very happy to receive your recognition. Crystal Orange, as a mid-to-high-end brand under Huazhu, has been committed to In order to provide guests with a satisfactory stay experience, every employee of the hotel has always adhered to the "customer-centered" service concept, so that traveling guests can feel at home. The small refrigerator in the room is equipped with free drinks for you to enjoy. Xiaodu allows you to fully experience the sense of technology brought by smart hotels. The room is also equipped with a constant-temperature shower, which makes people feel like a surprise like a deep tropical rainforest. There are also facilities for you in the lobby The set snack stations, drink stations, and pastries are all little surprises prepared for you. The hotel is located in the core area of ​​Dongdazhi Street. It has a strategic location and can meet your needs for clothing, food, housing, transportation, travel, shopping, entertainment, and medical treatment. Thank you again for your affirmation and recommendation to us, and we sincerely look forward to seeing you again!
Dmitrii
Superior Queen Room
Stayed in Jul 2023
Business travelers
3 review
4.2/5
Very Good
Posted on Aug 8, 2023
Like this hotel chain. Cozy rooms and good service.
Response from Property: Dear guests, hello! Welcome to Crystal Orange Harbin Railway Station Medical University First Hospital Hotel. It is the hotel's honor to receive your satisfaction. We are very happy that you choose this hotel. We hope that your satisfaction will make the hotel welcome your next visit. We look forward to your stay again. !
JinliNIL
Queen Room
Stayed in Nov 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Facilities: Very good soundproofing, toilets have dry and wet separation humidifiers and bathtubs Hygiene: The cleaning lady is very nice and cleans very well Environment: The location is good, very close to Hagia Sophia Service: The day we went was New Year's Day, and Wang Yu at the front desk was very gentle and patient to check us in, and wished us a happy new year Harbin is fun and I love to play, I will come again next time
Original TextTranslated by Google
Response from Property: Thank you for your sincere evaluation. The hotel is very touched and honored to receive your satisfaction and to share it with other travelers. Your satisfaction is the greatest motivation for our work. We will continue to work hard to ensure that every guest can enjoy warm and thoughtful service. We will continue to train and motivate our front desk team to maintain a high level of customer service and ensure that every guest has a pleasant stay. Looking forward to your next stay
Guest User
Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The room is OK, but the window next to the elevator is double-layered. I didn't notice the inner window, and when I looked out, I got bumped and it hurt. I hope the hotel can put a small reminder on the inner window so that other guests don't accidentally bump into it. 😂
Original TextTranslated by Google
Response from Property: Thank you for your sincere evaluation. The hotel is very touched and honored to receive your satisfaction and to share it with other travelers. Your satisfaction is the greatest motivation for our work. We will continue to work hard to ensure that every guest can enjoy warm and thoughtful service. We will continue to train and motivate our front desk team to maintain a high level of customer service and ensure that every guest has a pleasant stay. Looking forward to your next stay
Guest User
Executive Queen Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The night view outside the window is great and the room is quiet. It is a three-minute walk from the subway station, which is convenient for travel. The room is spacious and comfortable, and you can open the window for ventilation to adjust the room temperature, so the room is not stuffy. The bathroom facilities are complete, and the disposable bathtub bag is highly compatible with the bathtub, which is convenient for bathing. The hotel front desk has smooth communication and thoughtful and meticulous service.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們房間的評價!我們很高興聽到您覺得酒店的高度評價,這一直是我們努力追求的目標。您的滿意是我們最大的動力,我們會繼續努力,確保每一位客人都能享受到舒適和温馨的住宿體驗。 如果您在入住期間還有其他需要或建議,我們隨時歡迎您提出,我們將盡最大努力滿足您的需求。期待您下次的入住的時候可以得到您的五分點評 !
Guest User
Queen Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The lady at the front desk was super gentle, and the check-in experience was also very good. It's a five-star hotel. It's also very close to Medical University No. 1, about 500 meters away. There is a subway station next to it, which is super convenient. I recommend it!
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for your recognition of our front desk service. We are glad to hear that you are satisfied with the enthusiasm and professional service of our team. Your satisfaction is the greatest motivation of our work, and we will continue to work hard to ensure that every guest can enjoy warm and thoughtful service. We will continue to train and motivate our front desk team to maintain a high level of customer service and ensure that every guest can have a pleasant stay. If you have any other needs or suggestions during your stay, you are very welcome to contact us at any time. We look forward to continuing to provide you with excellent service and hope that you will have the opportunity to choose us again in the future. Thank you again for your good comments and wish you a happy life! Sincerest regards,
Guest User
Family-friendly Suite
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The rooms at Orange Hotel are spacious, elegantly equipped and very comfortable to live in. There are delicious dumplings and baked sweet potatoes near the hotel, and snow suits are sold in the underground sink, which is very convenient.
Original TextTranslated by Google
Response from Property: 感謝您的好評,我很高興聽到您對我們的設施感到滿意。我們一直致力於提供卓越的服務和設施,您的正面反饋對我們來説意義重大。 如果您有任何其他需求或建議,我們隨時歡迎您提出。我們期待繼續為您提供優質服務,並確保您的體驗始終如一。 再次感謝您的支持和鼓勵!
Yibao
2-bed Room
Stayed in Nov 2024
Travel with friends
8 review
3.7/5
Posted on Jan 9, 2025
Facilities: Not very new, it is a hotel with a bit of age, and it shares an elevator with another hotel. There is only one elevator, so the waiting time is long. Hygiene: Good hygiene Environment: Satisfactory room size Service: The service is generally good, but a bit stingy. The hotel has raised the price so much, but only provides two bottles of Bama Spring Water. If you want water, you can get Nongfu Spring. Although I don’t think Bama is very delicious, this kind of QQ search really loses my good impression
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好,抱歉沒能得到您的滿意,前台的備用水只有農夫山泉,如果您有其他需要,可以聯繫前台,基本問題都可以滿足,期待您的下次入住
Guest User
Superior Queen Room
Stayed in Nov 2024
Travel with friends
4 review
4.6/5
Great
Posted on Dec 27, 2024
The hotel is in a good location with buses and subways, but it's a bit awkward because the main scenic spots are all on Metro Line 2, and you have to change lines again to get to the door. Facilities: The hotel hardware has been used for four or five years, but the overall smart assistant and hardware are fine. The humidifier is a rare default standard. The front desk service is also very fast and answers all questions. You can see the Dragon Tower in the distance outside the room But there are only two elevators for more than ten floors of guest rooms, and you still have to wait for a while every time. Many guests are washing clothes, and three washing machines and one dryer are always in use. It's a bit tiring to rush.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的評價!我們很高興聽到您對我們房間的服務人員的態度都感到滿意。我們致力於為每一位客人提供舒適和便捷的住宿體驗。 對於您未能給出滿分評價,我們感到有些遺憾,但我們會把這看作是提升服務的機會。我們真誠地希望在未來能夠有機會再次為您服務,並期待能夠獲得您更高的評價。如果您有任何具體的建議或需要我們改進的地方,請隨時告訴我們,我們將竭盡全力滿足您的需求。 期待您的再次光臨!
Si_xyxiaoyuan 🍀 💤
2-bed Room
Stayed in Nov 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The location is excellent, not far from Harbin Station or West Station. There are many places to eat nearby, and the ladies at the front desk are very nice. They speak softly 😁
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation of our room! We see that your satisfactory comments are the best affirmation for us, which has always been our goal. Your satisfaction is our greatest motivation, and we will continue to work hard to ensure that every guest can enjoy a comfortable and warm accommodation experience. If you have any other needs or suggestions during your stay, you are always welcome to raise them, and we will do our best to meet your needs. Looking forward to your five-point review next time you stay!
Guest User
2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The room size is OK, and the service is quite thoughtful. The price is quite reasonable during the tourist season, and it is convenient no matter where you go. The facilities are quite complete, and the restaurant and gym are on the 13th floor.
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation of our room! We see your satisfactory comments, which has always been our goal. Your satisfaction is our greatest motivation, and we will continue to work hard to ensure that every guest can enjoy a comfortable and warm accommodation experience. If you have any other needs or suggestions during your stay, you are always welcome to raise them, and we will do our best to meet your needs. Looking forward to your five-point review next time you stay!