Hampton by Hilton Hotels in Harbin

Location is a little further out but is close to restaurants and Wanda plaza. Staff were friendly and accommodating.

Hotel is centrally and conveniently located. A few mins walk to the subway which connects lines 1 and 2. Nearby restaurants and shopping centre. Breakfast was good and had a good variety. Room had a pull-out sofa bed for 3 person stay.

The Hampton by Hilton is the most average experience I have ever stayed at. I booked a trip for five days and four nights. I checked in early on the first night. However, due to hotel renovations (the hotel said it was owned by the property, they couldn't help it, and it was useless even if the country didn't allow it on holidays), I was woken up by an electric drill at 8 o'clock in the morning. I asked the hotel to change rooms, but they gave me a super small room (much smaller than the room I originally booked), next to the elevator entrance, and the toilet was next to the sink. On the second night, I was woken up by the smell of the toilet... again I asked the front desk to change rooms. One of the two coordinated room types has a toilet that is still the same, and the other one is in the decoration direction. I can hear the service staff's tone is very difficult. I don't know if all hotel room types are like this. I really have no choice, or I am trying to fool the guests. , hope it’s the former. In addition to some small details, if you borrow an umbrella or a shoe brush from the hotel, you have to pay a deposit before you can borrow it (this is the first time I have encountered such a service when staying in a hotel).

The hotel environment is very good, the room is clean and tidy, the breakfast is very rich, there are many kinds, the taste is very good, the service staff are very enthusiastic, the front desk Xiao Zheng's service attitude is particularly good, the hotel is very close to Central Street and Sophia Church, and the transportation is also very convenient

The moment you step into the Hampton Hotel, you feel like you have entered a world full of charm and surprises. When you walk into the hotel lobby, you will feel the warmth. The dazzling chandeliers shine like stars, illuminating the entire space; the marble floor is as smooth as a mirror, reflecting the exquisite decorations and the figures of the guests. The carefully prepared aromatherapy, coupled with the soft background music, creates a comfortable atmosphere where you feel at home. The guest rooms are amazing. When you open the door, the spacious and bright space will make you feel bright. The soft big bed is like a cloud, which will instantly eliminate the fatigue of the journey. The intelligent control system can easily adjust the lighting, temperature, etc. The breakfast of the hotel is a must. The diverse restaurants provide you with a rich choice of food, from exquisite Western cuisine to authentic local cuisine. Each dish is carefully prepared by experienced chefs, while ensuring the taste, paying attention to nutritional matching. The front desk staff of the hotel is impeccable. Every employee serves guests with a warm and professional attitude. They always smile, take the initiative to ask about your needs, and can solve problems quickly and efficiently. Whether it is check-in, luggage handling, or travel consultation, they can do it to perfection, making you feel the warmth and care of home.