To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.6
Cleanliness4.4
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All reviews(691)
Positive reviews(669)
Reviews with photos/video(204)
Delicious breakfast(99)
Perfect for business trips(53)
Close to scenic area(42)
Average sound insulation(28)
Friendly front desk staff(24)
Convenient for shopping(24)
Comfortable bed(20)
Offers pick-up/drop-offs(16)
Negative reviews(22)
Luthfil Hadi Bin Muhammad Ashraf
Premier Twin with Balcony
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Truth be told, I had an absolutely wonderful stay at Vacanza Premier Hotel! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The room was spotless, spacious, and had all the amenities I needed for a comfortable stay. The bed was especially comfortable, ensuring a great night’s sleep. I also loved the simple morning breakfast and baggage storage services, which really enhanced the experience. The location was perfect close to cafes, restaurants, shops and train street making it easy to explore the city. I highly recommend this hotel for anyone looking for a relaxing, enjoyable stay. I’ll definitely be back!
Thank you and best regards,
LHN
Anonymous User
Junior Suite Balcony
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The hotel location is good, 2 streets away from the night market streets. A lot of food and things to buy nearby. The room is clean, reception service is good.
PaulaACB
Superior Double With Internal Window
Stayed in Aug 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Very good location (old quarter, close to most of the attractions if you walk and easy to get transport if you book). The room was very spacious, clean and comfortable. Breakfast buffet was very good, with a variety of western and Vietnamese options. The staff was very kind and helpful!
12TIPTOES
Deluxe Family With Internal Window
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 20, 2024
it is not bad for business travellers..friendly staff...clean...near shopping stores for almost all items you would like to buy...
Shirley from The Philippines
Suite Quadruple Balcony
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel staff was polite, friendly and efficient. Breakfast was simple but good. The hotel was considerate enough to accommodate our request for change of booking dates due to travel plan changes because of the storm. They assisted us in booking a ride from the airport, and to and from the incense village. Correct choice in our hotel selection!
Anonymous User
Deluxe Family With Internal Window
Stayed in Aug 2024
Family
12 review
3.0/5
Posted on Sep 23, 2024
Average mid acceptable. Good location. Easy pickup from tour groups. Recommend.
Guest User
Excutive Suite with Terrace
Stayed in Jun 2024
Couples
4 review
4.7/5
Amazing
Posted on Aug 6, 2024
Great hotel in the middle of the Old Quarter. The location is perfect for Hanoi, you are able to walk to any of the major attractions. The room with the balcony was amazing. Seeing it is in the middle of the Old Quarter, the minute you step outside you experience Hanoi! Breakfast food was satisfying and all you need for a full day of walking, they make fresh eggs, pancakes, noodles upon requests. Staff were very friendly and always said hello. Expecially Tim at the front desk, he was always helping someone. Great hotel, could not recommend it enough!
Response from Property: It’s me, Tony Nguyen. I am writing these words right after receiving your lovely review. Nothing could express my emotion when reading your nice words. I just could say thank you, thank you and thank you. I was so moved. I do expect to see both of you again here many more times.See you soon!Love,Tony and VPH Team
Georgia Mae
Superior Double With Internal Window
Stayed in Dec 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jan 31, 2025
We stayed here for one night. The room was spacious and the staff were friendly and welcoming. Great location!
Guest User
Connecting Suite With Balcony
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Hotel crew was very hospitable and accommodating. They even accepted our request to modify our booking due to an emergency that delayed our arrival/check in time. The amenities were generously replenished and all were neatly prepared. The internet speed was good, too! Our overall experience during our stay was awesome! Thank you, Vacanza Premier Hotel! Looking forward to staying there again! 🇵🇭💗
Guest User
Superior Double With Internal Window
Stayed in Dec 2024
Couples
4 review
4.5/5
Great
Posted on Jan 18, 2025
The hotel looks new. It is clean and modern with elevator. At check in, staff assisted with carrying our luggage. We came late as we were unable to book a grab to the hotel from the train station. Grab app cannot locate the address. We ended up walking to the hotel but it was really nice that the hotel upgraded our room to supreme premium room with balcony. Breakfast was excellent as well. Besides the spread of food, there is also a menu. Overall a comfortable nice hotel that we would go back.
Guest User
Superior Double With Internal Window
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Hotel is located in the center, so easy to get access to grab, taxis and etc. Breakfast has decent choices, love the fresh juices every morning!
DashiniR
Family Suite Balcony
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Enjoyed our stay, the hotel is located on the centre of Old Quarter which accessible to all the streets and attractions nearby. The walking distance to many tourisy places like Banh Mi 25, St Joseph Cathedral and etc. Breakfast was good too, a taste of their local dishes/meal.
Guest User
Junior Suite Balcony
Stayed in Nov 2024
Family
2 review
4.2/5
Very Good
Posted on Jan 6, 2025
A well located boutique hotel, we stayed over twice before & after our Ha Long Bay cruise: two standard rooms, and latter a family room. All rooms are decent size and within walking distance to key attractions.
The staff are always helpful when called upon. I was rushing to the airport and felt bad I didn’t leave a tip!
Only complaint, one room shower at level 3 is not hot but we end up using the other room …
This hotel is so within proximity, sometimes it’s hard to get a Grab sometimes; walking a block or two will be quicker to call a ride!!
Guest User
Premier Quadruple Room, City View
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
This hotel was great. Clean and such friendly staff. They made banana pancakes for the kids for breakfast. Were helpful to store bags all day until out pick up time. Totally recommend
Ian Wesson
Suite Quadruple Balcony
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 22, 2024
A really lovely and well appointed hotel in a great location. The room and ensuite were clean and spacious. The TV has digital services like Netflix. A wide selection of choices was offered for breakfast and you could order other items from the kitchen like banana pancakes or bacon omelette. Reception staff were helpful and friendly. Lucy was so helpful in booking our cruise to Ha Long Bay, sorted our laundry service, booked our taxi to the airport and even changed our last night's stay to help us enjoy our cruise. Would highly recommend staying here and will book again in the future.