Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.5
Service9.2
Cleanliness8.9
Filter by:
Sort by:
All reviews(814)
Positive reviews(789)
Reviews with photos/video(230)
Delicious breakfast(122)
Perfect for business trips(74)
Average sound insulation(31)
Located downtown(31)
Convenient for shopping(29)
Friendly front desk staff(28)
Comfortable bed(24)
Concierge services available(6)
Negative reviews(25)
Anonymous User
Deluxe Twin With Internal Window
Stayed in Apr 2025
Couple
3 review
9.0/10
Great
Posted on May 27, 2025
The location is perfect. It’s mostly close to the restaurants. Walking distance to the lake and St. Joseph Cathedral. However, the Indian’s guests are pretty laud and annoying.
6/23
Irene Siew Ching
Family Suite City View
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 22, 2025
Staffs very good services, location best for all the interesting place. You also can enjoy the best beef noodle, near by to the hotel. We should come back and stay here again.
shayne han
Superior Double With Internal Window
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 8, 2025
The location of the hotel is great! Not too far away from the touristy area but also not too near to be too noisy from the heavy traffic. The room is clean and tidy, basic toiletries provided.
The only cons I have about the place is the doors are not soundproof, so you could hear the noise outside especially in the morning hours, next the toilet always have a faint sewage smell (this seems to be a common occurrence with the hotel/airbnb I stayed so far in vietnam
Adrian. Fran
Excutive Suite with Terrace
Stayed in May 2025
Couple
8 review
9.0/10
Great
Posted on Jun 11, 2025
Great location
Great and helpful staff
Simple and nice bfast
Spacious balcony
Jun
Premier Twin with Balcony
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 18, 2025
This hotel is very clean and comfortable. Its near to all the famous restaurant and shop. Overall, very convenient and worthy hotel to spend your days in Hanoi
6/7
Anita
Deluxe Family With Internal Window
Stayed in May 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 19, 2025
Staff are nice..they speak english, very helpful
Freddy
Premier Quadruple Room, City View
Stayed in Feb 2025
Family
19 review
10/10
Outstanding
Posted on Mar 23, 2025
The location is good near the night market and inside old quarters. The staffs are friendly too. There is a lot of restaurants in the vicinity. The breakfast is good too.
VISAY
Deluxe Family With Internal Window
Stayed in Feb 2025
Family
4 review
6.5/10
Posted on Apr 16, 2025
It's a good hotel, and I like the view and service very much. I hope I will come back again
Anonymous User
Superior Double With Internal Window
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 25, 2025
was a nice place in a busy area, good and comfortable. will restay
Jiok Xi Tan
Family Suite City View
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 31, 2025
I recently stayed at Hanoi Vacanza Premier Hotel, and it was a fantastic experience. The rooms were clean, spacious, and well-equipped with modern amenities. The staff was incredibly friendly and accommodating, ensuring a comfortable stay. The location was convenient, and the breakfast was delicious. Highly recommended for anyone visiting the area!
Guest User
Deluxe Family With Internal Window
Stayed in Jan 2025
Family
15 review
8.0/10
Very Good
Posted on Apr 22, 2025
Stayed at this hotel for a few nights and had a pleasant experience overall. The location is convenient, close to local attractions and public transport. The staff were friendly and helpful throughout the stay. The room was clean, well-maintained, and equipped with the basic amenities needed for a comfortable visit. Breakfast had a decent variety, and the common areas were tidy and inviting. While some parts of the property could use a little update, the service and atmosphere made up for it. Would recommend for travelers looking for comfort and good value.
Ron
Superior Double With Internal Window
Stayed in Jan 2025
Couple
6 review
10/10
Outstanding
Posted on Feb 27, 2025
Friendly staffs! Well maintained facilities. Convinient location at the heart of Old Quarter.
Aaliyah-Ali
Deluxe Twin With Internal Window
Stayed in Jan 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Feb 7, 2025
The hotel staff are very friendly and accommodating. The rooms are spacious and clean, amazing location, walking distance to train street and shops. Will definitely book again☺️
adamsmith04
Superior Double With Internal Window
Stayed in Jun 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jul 26, 2025
room condition is the most and service is too but whe. I check out , they asked me to pay some water in the fridge .. I thought it's free .. cuz there are waters on the table . same water .. front man said to me it's free . what's different water on the table and water in the fridge .. I don't get it
Luthfil Hadi Bin Muhammad Ashraf
Premier Twin with Balcony
Stayed in Dec 2024
Couple
4 review
10/10
Outstanding
Posted on Jan 17, 2025
Truth be told, I had an absolutely wonderful stay at Vacanza Premier Hotel! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The room was spotless, spacious, and had all the amenities I needed for a comfortable stay. The bed was especially comfortable, ensuring a great night’s sleep. I also loved the simple morning breakfast and baggage storage services, which really enhanced the experience. The location was perfect close to cafes, restaurants, shops and train street making it easy to explore the city. I highly recommend this hotel for anyone looking for a relaxing, enjoyable stay. I’ll definitely be back!
Thank you and best regards,
LHN