Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities7.4
Service8.7
Cleanliness8.1
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All reviews(44)
Positive reviews(27)
Reviews with photos/video(12)
Great service(7)
Awesome stay(5)
Negative reviews(2)
Guest User
Executive Triple Room
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 4, 2025
Ted and Grace are really helpful for us .
The hotel lactation is very convenient, shopping , food , coffee , in the center of old quarter , the breakfast is good too :)
voey looi
Deluxe Double Room
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jun 27, 2025
Nice interior design and trendy. Very convenient and easy to go around Hanoi city. Walking distance to many local attractions. Staffs are very friendly and helpful. Surely will visit again and recommend to others.
Gill 1
Deluxe Double Room With Balcony
Stayed in Mar 2025
Couple
1 review
8.5/10
Very Good
Posted on May 1, 2025
The best thing about this hotel were the staff who were brilliant. Excellent English speaking and really helpful. There are two buildings and we were in the ‘second’ one. Only a few steps to the other hotel for breakfast in the morning. Breakfast had the normal offerings and was good.
Our room was top floor with a good sized balcony. Biggest problem was that the room was small and there was no space to leave cases out or unpack. It was clean and service d daily. Lift was slow but got there - a walk up from the 6th to 7th floor
Guest User
Deluxe Double Room With Balcony
Stayed in Mar 2025
Solo traveler
18 review
6.5/10
Posted on Apr 30, 2025
Location is in the center of the old town, breakfast is very simple.
CHOON FAH
Deluxe Double Room
Stayed in May 2024
Business traveler
9 review
7.0/10
Posted on Jun 9, 2024
Stayed at this hotel many times, room decor getting old and need renovation. Like this hotel as near to old quarters and many shops in the area.
Davaadelger
Deluxe Double Room
Stayed in May 2024
Family
2 review
9.0/10
Great
Posted on Jun 17, 2024
thank you
Hanyangruoleng
Deluxe Double Room
Stayed in May 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jun 5, 2025
It's pretty good. I've lived here for a few days. It's a big deal. Hmm, I'll stay here again next time. Hmm, oh ...
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Guest User
Executive Triple Room
Stayed in Mar 2025
Family
3 review
9.0/10
Great
Posted on Apr 30, 2025
The staff were kind. The shower was fine. There was a window, but it was closed by a wall and dark.
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Dr-Phi
Deluxe Double Room
Stayed in Mar 2025
Solo traveler
5 review
9.5/10
Amazing
Posted on Apr 22, 2025
The location is the best, and I booked a double room. I'm a twin, but I sleep aloneㅡㅡㅡ But there's noise from the surroundings, and the bathroom facilities are terribleㅡ. I felt it was a little cramped.
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광일
Junior Suite With City View
Stayed in May 2025
Family
5 review
5.5/10
Posted on Jul 8, 2025
The elevator is inconvenient. The facilities are too old. The location is good because it is right near Hoan Kiem.
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Guest User
Executive Triple Room
Stayed in Oct 2024
Family
1 review
9.0/10
Great
Posted on Dec 2, 2024
The hotel is located near Hoan Kiem Lake, so it was very convenient for sightseeing.
And the staff was especially friendly, which was nice.
It's perfect for sightseeing, such as the night market, beer street, outdoor performance hall, water puppet theater, etc.
Please use it a lot.
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Chenfagan
Deluxe Double Room With Balcony
Stayed in Feb 2025
Business traveler
5 review
4.0/10
Posted on Mar 27, 2025
Except the location is near the Sword Lake, the service is OK, but there is nothing else good! The price is 339 yuan, the room is more than 10 square meters and it is on the top floor. The room is separated by two glass walls. The toiletries are very cheap. The most disgusting thing is that the bed is next to the bathroom, and it smells like urine all night! The air conditioner is installed on the top and blows against people all night. The water switch is installed high and needs to be padded with a towel. There are so many bad things!!! There are 1000+ hotels nearby, it is recommended to read more reviews.
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thienny3962
Executive Triple Room
Stayed in Nov 2024
Traveling with friends
4 review
9.0/10
Great
Posted on Dec 11, 2024
Very clean, the accommodation is located by the harbour with a beautiful view. The staff speaks good English and is very helpful. However, the amenities such as toiletries are a bit limited.
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Guest User
Deluxe Double Room
Stayed in Feb 2024
Business traveler
10 review
8.5/10
Very Good
Posted on Mar 26, 2024
The receptionist was good. There are two buildings, just on the edge of Hoan Kiem Lake. It is very lively with people coming and going. There is Ngoc Son Temple in the lake, and there are two thousand-year-old turtles in the store.
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Candy Wei
Deluxe Double Room
Stayed in Jun 2024
Business traveler
15 review
9.5/10
Amazing
Posted on Sep 18, 2024
The price is affordable, close to Hoan Kiem Lake, convenient transportation, and convenient for shopping. The service attitude is very good!