Novotel Hanoi Thai Ha

Novotel Hanoi Thai Ha Reviews

Novotel Hanoi Thai Ha

2 Thai Ha Street Dong Da Ward, Quan Dong Da, Hanoi, VietnamSee Hotel Details
Novotel Hanoi Thai Ha
Novotel Hanoi Thai HaNovotel Hanoi Thai HaNovotel Hanoi Thai Ha
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1 night

Guest Reviews

8.8/10
Very Good
227 review
Verified reviews
Location8.6
Amenities8.7
Service8.8
Cleanliness9.1
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All reviews(227)
Positive reviews(217)
Reviews with photos/video(62)
Awesome rooms(51)
Delicious breakfast(30)
Large rooms(21)
Easy to get around(10)
Loved the view(7)
Highly recommended(5)
Near shopping area(5)
Convenient for shopping(5)
Negative reviews(10)
NSCK
Superior King Room
Stayed in Jun 2025
Business traveler
41 review
7.5/10
Posted on Jul 2, 2025
Overall, very good location with easy acess to city downtown, but the room became older and older and it needs to be revamped
Guest User
Superior King Room
Stayed in Apr 2025
Business traveler
3 review
9.0/10
Great
Posted on May 14, 2025
The room is very nice and staff is very friendly. My room was near the lift and I was afraid it might be noisy but the sound proof is excellent. I do have a good rest in the room. Restaurant is fantastic with multi countries food and all delicious. Unfortunately the room is not too clean and a bit old. I found some hair in the bath and sink area. Overall is an excellent hotel.
Katrinah Medrano
Superior Twin Room
Stayed in Apr 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on May 3, 2025
It reversed our hotel experience in Hanoi. We slept really well and we love the view. Thank you!
Anonymous User
Superior Twin Room
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on May 12, 2025
Absolutely love this place, great services, helpful and friendly staffs. Highly recommended:) We will be back .
Anonymous User
Superior King Room
Stayed in Mar 2025
Traveling with friends
5 review
9.5/10
Amazing
Posted on Apr 15, 2025
I had an enjoyable stay in the hotel for 4 nights. The room is spacious and the bed is comfortable. The toilet and shower room is separated which is nice. The hotel had also provided me a birthday cake as I had spent my birthday over the hotel stay. Overall an satisfactory stay in the 5* hotel
Guest User
Deluxe Twin Studio
Stayed in Feb 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 1, 2025
Very nice hotel, fantastic room , a bit distance from old town but less noisy
Anonymous User
Deluxe King Studio
Stayed in Jan 2025
Business traveler
2 review
7.0/10
Posted on Mar 1, 2025
The room is great for a multi-day trip, equipped with all the essentials, but service is minimal.
Anshul S.
Superior King Room
Stayed in May 2025
Family
1 review
8.5/10
Very Good
Posted on Jun 22, 2025
Quick Check-In, reasonably good breakfast, big room Size. Breakfast had variety options of not just local cuisine but other cuisines like Indian cuisine as well. Only -ves were no additional water bottles in room, and spa was not upto the mark.
Guest User
Deluxe King Studio
Stayed in Nov 2024
Family
9 review
10/10
Outstanding
Posted on Dec 8, 2024
Very nice and comfortable recommend going !! I would def go again
phil
Executive King Apartment with Sofa Bed
Stayed in Feb 2025
Business traveler
9 review
8.5/10
Very Good
Posted on Mar 14, 2025
I stayed at Novotel Hanoi for 3 nights.  The room is very spacious, nice and equipped with everything.   I love it. The breakfast restaurant, however, is lagged behind Novotel Da Nang in setting and food by far.  The Reception Desk isn’t as efficient as Novotel Da Nang either. 
TSG
Superior King Room
Stayed in Dec 2024
Traveling with friends
8 review
8.0/10
Very Good
Posted on Jan 4, 2025
breakfast is very tasty
Response from Property: Dear Value guest,Thank you for your kind words! We are delighted to hear that you enjoyed our breakfast. Your satisfaction is our top priority, and we look forward to continuing to provide exceptional service during your stay. If there is anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback and hope you have a wonderful stay with us.Best regards,Novotel Hanoi ThaiHa management team
Tommy旅行遊
Superior Twin Room
Stayed in Nov 2024
Traveling with friends
4 review
9.0/10
Great
Posted on Dec 27, 2024
A good location
ADAM
Superior Twin Room
Stayed in Jun 2024
Couple
24 review
7.0/10
Posted on Aug 6, 2024
I asked not to get me a THE END OF HALLWAY ROOM in the massage when I booked the room, they said ok, but what I got was a end unit, ( I hate end unit) Weird room layout with gigantic posts. Will never stay again.
Response from Property: Dear Mr. Adam, Thank you for sharing your experience with us at the Novotel Hanoi ThaiHa. We do apologize that our service was not met your expectation. For room allocation, however, we are deeply sorry that our team might not clear the message. We thank you for your feedback and we will learn from it to avoid it next time. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. Thank you again and we look forward to welcoming you back soon. Best regards, Novotel Hanoi THaiHa Management Team
Guest User
Superior King Room
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on Jul 27, 2025
This hotel is very nice and lovely , I highly recommend this hotel
Guest User
Deluxe King Studio
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 18, 2025
Staff were nice and the rooms were clean. Close to the old quarter