Era Apartment Kim Ma

Era Apartment Kim Ma Reviews

Era Apartment Kim Ma

No 12-14 Lane 10 Alley 575 Kim Ma Street, Quan Ba Dinh, Hanoi, VietnamSee Hotel Details
Era Apartment Kim Ma
Era Apartment Kim MaEra Apartment Kim MaEra Apartment Kim Ma
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1 night

Guest Reviews

7.6/10
Good
31 review
Verified reviews
Location7.8
Amenities7.3
Service7.6
Cleanliness7.6
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All reviews(31)
Positive reviews(28)
Reviews with photos/video(2)
Friendly host(5)
Negative reviews(3)
Guest User
Deluxe Apartment Balcony
Stayed in Oct 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Nov 29, 2024
I really like the free quick laundry service and the privacy of the entire place. You can cook as well.
Guest User
Deluxe Apartment Balcony
Stayed in Jan 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Feb 5, 2025
Clean apartment, friendly receptionist, close to shopping mall. Very good for the price
Yasuharu
Deluxe Apartment Balcony
Stayed in Mar 2025
Solo traveler
4 review
2.0/10
Posted on May 10, 2025
I don't know why, but if the check-in time was late, I couldn't stay even though I had made a reservation and paid. It's the worst.
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Guest User
Deluxe Apartment Balcony
Stayed in Mar 2025
Family
1 review
2.5/10
Posted on Apr 20, 2025
It couldn't be worse. I've never rented a home as bad as this. Booked in one place and got another place because the place I booked had no water, told me to move to a new place saying it had a projector but it didn't. My room on the 2nd floor was extremely noisy, at night the sound of billiards in the alley next door was loud. At 4-5am in the morning there was a sound like a motorbike dragging an iron bar scraping the road, louder than holding a speaker to my ear. Around 7-8am the sound of people talking in the alley could be heard in my room because my room's window faced the alley, even closing it didn't work. If the white blanket was dirty and couldn't be washed off, it would be a brown stain, so everyone should change it instead of letting guests use it and it would be terrifying. The facilities are very poor, the dryer had to be borrowed and wasn't available, if you've decided to open a homestay, you should equip it. The shared washing machine was extremely crowded because my place was pushed to many long-term tenants, so after 3 days and 2 nights there, I couldn't wash my clothes and had to bring them back to Hai Phong to wash. The toilet keeps spitting water out onto the floor, so I have to flush and clean the toilet every now and then. As for wifi, I lose it as soon as I enter the toilet and can't use 5g even though the room is only 30m2. It's worse than bad.
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Response from Property: Kính gửi quý khách hàng. Thật sự rất hãn hữu bên em mới buộc phải chuyển khách hàng qua cơ sở khác ạ. Trừ khi là có vấn đề về phòng ốc không thể đảm bảo. Phòng của mình bên cơ sở Thịnh Hào là tòa nhà rất mới . Chắc chắn 100% phòng đều có máy sấy ạ, Có thể mình đã không tìm thấy. Tuy nhiên em cũng xin rút kinh nghiệm và mong rằng mình sẽ trải nghiệm lại thử. Các tòa nhà bên em cơ sở vật chất đều rất tốt so với phân khúc giá cả. Mong anh chị , quý khách hàng thông cảm cho những thiếu xót. Bên em cũng đã nâng cấp và khắc phục các vấn đề , mong anh chị trải nghiệm lại
Yasuharu
Deluxe Apartment Balcony
Stayed in Feb 2025
Solo traveler
4 review
7.5/10
Posted on Mar 30, 2025
I think the price is good considering how clean it is. It's not very spacious, but I think it's worth the price. I'd like to use it again in the future when I'm spending weekends in Hanoi.
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Evgenii
Deluxe Apartment Balcony
Stayed in Jan 2025
Couple
37 review
8.0/10
Very Good
Posted on Feb 23, 2025
Nice atmosphere, polite staff and good service. A bit noisy in the evenings, but overall the impressions are positive.
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T
Deluxe Apartment Balcony
Stayed in Feb 2025
Other
2 review
3.0/10
Posted on Mar 29, 2025
Too bad I wanted to change the check-out date but couldn't so I lost money for a day.
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VU VAN TAI
Deluxe Apartment Balcony
Stayed in Dec 2024
Couple
2 review
9.5/10
Amazing
Posted on Feb 24, 2025
The hotel is conveniently located to places of entertainment in Hanoi. Near the aquarium.
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Huyen Diu
Deluxe Apartment Balcony
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 22, 2025
Pretty good service, no night time restrictions
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Response from Property: We are very happy to know that you are satisfied with the service at Era Apartment. The unlimited time of entry and exit at night is one of the amenities that we want to maintain to bring the most flexibility and comfort to our guests. We look forward to welcoming you again on your next trip! Best regards, Kien Tran – Era Apartment
Guest User
Deluxe Apartment Balcony
Stayed in Dec 2024
Solo traveler
11 review
8.0/10
Very Good
Posted on Jan 27, 2025
The manager was very kind.
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Peng Xin
Deluxe Apartment Balcony
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 9, 2024
Oke tốt
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Guest User
Deluxe Apartment Balcony
Stayed in Jun 2025
Traveling with friends
19 review
10/10
Outstanding
Posted on Jul 29, 2025
Xanh sạch đẹp 10đ
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Thi Thanh Huyen
Studio Balcony
Stayed in Jun 2025
Business traveler
30 review
8.5/10
Very Good
Posted on Jul 11, 2025
Vị trí thuận tiện
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Response from Property: Chào chị Huyền,Cảm ơn chị đã chọn lưu trú tại Era Apartment Kim Mã và để lại đánh giá tích cực. Chúng tôi rất vui khi biết chị hài lòng với vị trí thuận tiện của căn hộ.Rất mong có cơ hội được đón tiếp chị trong những lần lưu trú tiếp theo!Trân trọng,Ban quản lý Era Apartment
Guest User
Studio Balcony
Stayed in Jun 2025
Solo traveler
1 review
7.5/10
Posted on Jul 7, 2025
不錯👍🏻
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Response from Property: 尊敬的貴賓,感謝您選擇 Era Apartment,並抽出寶貴時間給予評價。我們很高興得知您對我們的服務與設施感到滿意。期待在不久的將來再次歡迎您的光臨,併為您帶來更加優質的入住體驗。衷心感謝!Era Apartment 管理團隊