Hotels near Deer Park, Hangzhou

Dear Atour Hotel, I express my deep gratitude to you with full gratitude. When I sprained my ankle and had difficulty in moving, you were like a beam of warm light, illuminating my journey. After the brothers and sisters learned about my situation, they immediately upgraded the room type for me for free, and specially selected a room close to the elevator to facilitate my access; they also thoughtfully prepared crutches and wheelchairs for me so that I could move around the hotel with peace of mind; considering that I might feel cold, they also provided extra quilts. What touched me most was that in the early hours of the morning, you also opened the restaurant for my friends to have a dinner, so that we could get together to our heart's content; in the early morning, the robot brought me breakfast carefully wrapped in plastic wrap, so that I could feel full of care even in the pain. It was your meticulous care that made my injured foot swell by more than half the next day. I sincerely wish Atour Hotel a prosperous business, and that every employee can achieve their wishes and live a smooth life❤️

Very good stay experience! Will definitely come again next time! Breakfast is great, Chinese and Western combination, front hall and restaurant service are very intimate! ! ! The room combines classic and smart... The curtain system is very good for light avoidance, very good, very good, very helpful for sleep 👍🏻👍🏻👍🏻

Service: The service is very good, give you a five-star home service, very good. It is the nightingale to be improved. The late night canteen's dumplings are so unpalatable, even worse than the frozen ones. Environment: The community is very comfortable, and the ring runway is in a good mood for walking Facilities: It is not good to have no windows in small rooms. The big room is OK. Hot water is very bad, it is very inconvenient for many people to take a bath and wash their hair, and the water will be cold all at once.

Hygienic and clean, the room is quiet, the service attitude is good, the room layout is unique, and the location is good. The key is that the front desk staff are of high quality and have good service attitude. They are worth recommending.

This is the best and most cost-effective house I have ever lived in. The designer designed it very perfectly. I will stay here again next time I come. The breakfast is also good and the outdoor environment is also good.

This hotel has a great experience. Before I checked in, the lady at the front desk asked me about my arrival time and turned on the air conditioner in advance. The weather in Hangzhou is super hot now, but the room I checked in was cool and comfortable. It was great! The hotel equipment is also very complete and new, the room is also very hygienic, the hair dryer is very comfortable to use, it is probably not cheap, hey hey hey, the hotel slippers are also super thick, which is great👍🏻The location is also great, close to the subway entrance, easy to go out It is also very convenient to play. I will come to this hotel next time, highly recommended! ! ! ! ! !

I went to Xixi Wetland on the fifth day of the year and booked the Atour Hotel. The experience of staying here was generally very good. The hotel has free parking and a buffet breakfast. There are not many breakfast categories but it is exquisite and clean. The room is large and the facilities are very new. The only fly in the ointment is that the sound insulation is not very good. The sound of dragging the stool upstairs at night is too noisy to sleep.

Advantages: 1. The garden design is first-class. When I checked in, the osmanthus and Daphne koreana were in full bloom. The courtyard was filled with a strong woody aroma, and I could feel the Chinese romance with my nose. 2. Li Yonggen, the master who drove the battery car, was warm and thoughtful, and he had a live map of Xixi. Originally, he asked us to take us to the North Gate Pier. After knowing that we were going to see the sea of ​​plum blossoms, he immediately asked us to adjust the route. The battery car drove to Gaozhuang Meilin Road, where there were large tracts of fragrant snow. After entering the ticket gate, we were at the plum blossom viewing center: Qushui Xunmei, Xixi Meishu, etc. It was so exciting! Disadvantages: The biggest problem of this trip was the front desk who added WeChat the day before check-in (note: not the housekeeper. It was very unexpected) 1. Asked the first question: the plum blossom viewing route. Informed to take a rowing boat at the North Gate Pier. I don't do much strategy when I stay in luxury hotels, because I can always get effective information from the housekeeper. This time I ignored the difference between the housekeeper and the front desk, and almost missed the sea of ​​flowers. Fortunately, I met Master Li Yonggen and corrected the mistake in time, so I didn't have any regrets. 2. Ask the second question: self-driving parking. The parking lot location was not provided proactively. It was sent only after I asked at noon on the day of check-in; strangely, the license plate number was not asked for registration. I was worried that I couldn't park. After all, it was the plum blossom season. I confirmed again and replied ”Don't worry”. When I arrived at the entrance of Xixi, the traffic police blocked the road and didn't let me enter or park. I was stunned. I turned on my phone again and found that a WeChat text was sent at 13:24, informing the control that the car should be driven to the north gate. I was driving, how could I check WeChat? Can't I use the phone to notify? CarPlay can answer the phone! And the car can't drive to the north gate at all. I contacted the main desk again and said to drive to the north gate 2. Parking is also not allowed at the north gate 2, which caused the traffic police and the main desk to use my phone to talk a lot before they successfully negotiated and drove to the subway station to meet the hotel staff. I have never been so tired staying in a hotel! In the past, when I stayed in a hotel worth thousands of yuan and encountered a temporary road closure, the housekeeper could quickly send the pass to the mobile phone, and then call the staff to inform them that they were waiting on the roadside to coordinate with the traffic police. Since the hotel is already ranked among the top 100 luxury hotels in China, and Xixi in Hangzhou often closes roads, how could there be no plan to deal with such incidents? Lack of management. 3. When booking a room, there is a free travel photo shoot, and you will meet the photographer in the lobby after breakfast. During breakfast, I thought the area around the restaurant was beautiful, and wanted the front desk to notify the photographer to go directly to the restaurant. As a result, the front desk replied, ”Travel photos cannot be taken in public areas. Can I help you take photos in the hotel yard?” I was stunned again. I could only take photos in the small yard of my room? I called directly and explained that it was not the restaurant outside, but the outdoor yard and water platform of the hotel restaurant. The front desk insisted, ”Yes, you can't take photos.” Fortunately, the photographer called in at this time and said that it was okay to take photos! I hung up the phone and was still worried, so I asked the restaurant staff, and they also said that it was okay to take photos, and emphasized that the water platform was very photogenic. What is the front desk doing? 4. The outdoor pool in the room was not clean (not referring to fallen leaves, it is normal for lush plants to have fallen leaves), and there was obvious dirt on the pool wall. After checking in, I asked for cleaning, and the person who came seemed to be a leader. He took a spray bottle and a small brush to do it. It was tiring and hard work, but it should be done before checking in! 5. The floor tiles in the washroom were obviously dirty, and the toiletries were much rougher than those in other hotels of the same price. In short, this is a hotel with both advantages and disadvantages. The high score is because Master Li Yonggen always considers the guests and strives to make guests feel at home.

I really like this hotel. The rooms are large and quiet and very comfortable. The conditions are hygienic and immaculate. The front desk staff is always very helpful and even allowed me to do a late check out at 2 PM when I asked. The price of this hotel is also very reasonable for a five star experience. One thing to to note is there is not a lot of retail, restaurants or shopping within walking distance to the hotel so you’ll need to taxi or drive.

This stay at Novotel Hangzhou was really a pleasant surprise! First of all, I have to praise the geographical location - the subway station is a 1-minute walk from the hotel, so you don't have to worry about transportation at all. It takes about 10 minutes by taxi to Hangzhou West Railway Station. The surrounding area is lively and convenient, with many restaurants nearby. Across the street is a newly opened billiard hall, as well as KTV and massage. The hotel itself has very strong hardware, the room design is modern and simple, the bedding is soft and comfortable, it is very, very new and has no decoration smell. The bathroom is separated into wet and dry areas, the toiletries are of top quality, and the attention to detail can be felt. The breakfast was very rich, with many kinds of desserts and cakes. The lady at the front desk was very enthusiastic and professional. She took the initiative to introduce the surrounding situation when checking in, and also kindly reminded me of the last subway train time. The service was really perfect! I highly recommend this place for family outings or business trips. It's very cost-effective and I'll definitely visit it again next time I come here!