Fairfield By Marriott Hangzhou Xihu District

Fairfield By Marriott Hangzhou Xihu District Reviews

Fairfield By Marriott Hangzhou Xihu District

No 38 Yi LE Road, Xihu District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Fairfield By Marriott Hangzhou Xihu District
Fairfield By Marriott Hangzhou Xihu DistrictFairfield By Marriott Hangzhou Xihu DistrictFairfield By Marriott Hangzhou Xihu District
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1 night

Guest Reviews

9.3/10
Very Good
600 review
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(600)
Positive reviews(577)
Reviews with photos/video(101)
Friendly front desk staff(83)
Delicious breakfast(80)
Easy to get around(52)
Perfect for business trips(33)
Well decorated(19)
Awesome gym(16)
Well designed(15)
Close to metro(15)
Negative reviews(23)
Guest User
Standard Queen Room
Stayed in Jun 2025
Traveling with friends
78 review
10/10
Outstanding
Posted on Jul 28, 2025
Everything was great, the room was fresh and spacious. The staff was very helpful and proffessional we had a great stay. The hotel breakfast was also delicous and varied
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Travelling Mars
Standard 2-bed Room
Stayed in Apr 2025
Business traveler
16 review
10/10
Outstanding
Posted on May 15, 2025
The hotel location is excellent. Near Xihu and xixi area. The food is nice and they updated the menu daily. Staff are friendly and nice.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
francineldlc
Standard Queen Room
Stayed in Jun 2024
Business traveler
3 review
8.5/10
Very Good
Posted on Jul 28, 2024
Nice hotel, good size for up to 2 travelers. The room was very comfortable, and the design was very smart, it didn’t make it feel like a small room, it was actually very spacious. The room also smelled great and fresh. Would definitely stay here again!
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Superior 2-bed Room
Stayed in Jun 2025
Business traveler
8 review
10/10
Outstanding
Posted on Aug 1, 2025
Good place and friendly service
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
EnyoElektra
Standard Queen Room
Stayed in Oct 2024
Solo traveler
29 review
10/10
Outstanding
Posted on Nov 26, 2024
Wonderful hotel and location, super clean and comfortable.
Response from Property: We love you !!!
Stephan D.
Standard Queen Room
Stayed in Dec 2023
Solo traveler
42 review
9.0/10
Great
Posted on Jan 22, 2024
Friendly staff, the rooms are ok. I had no breakfast so I don`t know about the kitchen.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Umar Hussainudeen
Standard Queen Room
Stayed in Jul 2023
Solo traveler
12 review
10/10
Outstanding
Posted on Aug 27, 2023
Enjoyable
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
ChewKenneth
Superior Queen Room
Stayed in Mar 2025
Business traveler
18 review
8.0/10
Very Good
Posted on Apr 16, 2025
Comfortable
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
小佬
Standard Queen Room
Stayed in Apr 2024
Solo traveler
3 review
10/10
Outstanding
Posted on May 16, 2024
Great and decent location
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard 2-bed Room
Stayed in Jul 2025
Other
1 review
10/10
Outstanding
Posted on Aug 27, 2025
The environment is amazing. Hangzhou's urban greening is truly remarkable, with lush greenery everywhere, even near the residential complex. Although the complex is undergoing renovations recently, it's a peaceful retreat amidst the hustle and bustle, providing a good night's sleep. The facilities are very new, no electricity card required, and the power switch responds quickly, unlike older Marriott hotels, which often experience significant power delays. Overall, the smart controls are convenient, and the Fairfield Inn's seersucker bedding is comfortable, allowing me to sleep soundly. The service is heartwarming, and the front desk staff is quick to respond, responsive, and helpful. The cleanliness and sanitation are excellent, the room is tidy and odorless, and the bathroom is bright. It's a reassuring experience, and the quality of Marriott Fairfield Inn is excellent.
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6/7
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Jul 2025
Other
24 review
8.7/10
Very Good
Posted on Aug 26, 2025
The location is good, 8km from West Lake. There's a nearby market, plenty of restaurants, and convenient parking. Breakfast was plentiful. Suggestions and improvements: The pillows should be adjusted; the two provided were too high and uncomfortable to sleep on. The bathroom should be restocked with conditioner. The first-floor bathroom should be restored to service. The public sink on the first floor and the laundry room on the fifth floor should be restocked with hand sanitizer.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard 2-bed Room
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 22, 2025
The most comfortable hotel I stayed in during the entire trip. I took my children to visit West Lake during the holidays. It was very close to my favorite hotel. The hotel is very new. After watching the Impression of West Lake at night, it was much more convenient than hotels that require walking distance to West Lake. It is also cost-effective. The service of the Chongqing lady who checked in at the front desk was also very good. The breakfast was also delicious. The overall style is simple and elegant.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Taotaozhiyaoyao
Standard 2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 13, 2025
It's quite good; very clean, and the air conditioning is strong. It's convenient to eat nearby. It's not far from the West Lake, just enough to avoid the crowds of tourists and easy to visit. I will go again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 15, 2025
The hotel's location is excellent, with convenient transportation and well-equipped surrounding facilities, making it very convenient for shopping, dining, and entertainment. Furthermore, the breakfast is diverse and high-quality, catering to the tastes of all guests. The front desk service is professional and efficient, and the receptionist, Wendy, is polite and welcoming. Check-in was quick and smooth, truly a testament to the exceptional service.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard 2-bed Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 4, 2025
The service provided by Elsa and Chongqing at the front desk was good. The room was also nice and clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!