HanTing Hotel (Hangzhou Wanda Plaza Auto City)

HanTing Hotel (Hangzhou Wanda Plaza Auto City) Reviews

HanTing Hotel (Hangzhou Wanda Plaza Auto City)

No.121 Huayuangang Street, Gongshu District, Hangzhou, Zhejiang, 310015, ChinaSee Hotel Details
HanTing Hotel (Hangzhou Wanda Plaza Auto City)
HanTing Hotel (Hangzhou Wanda Plaza Auto City)HanTing Hotel (Hangzhou Wanda Plaza Auto City)HanTing Hotel (Hangzhou Wanda Plaza Auto City)
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Guest Reviews

9.5/10
Outstanding
774 review
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(774)
Positive reviews(755)
Reviews with photos/video(95)
Friendly front desk staff(90)
Delicious breakfast(80)
Classy environment(76)
Convenient parking(41)
Perfect for business trips(21)
Close to metro(12)
Amazing natural light(9)
Good Internet(7)
Negative reviews(19)
Guest User
Superior King Room
Stayed in Mar 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 5, 2024
The room was big and clean, the bed size was massive and there are many restaurants in the area
Response from Property: Dear guests, hello! Thank you for your satisfactory comments. Your support and encouragement are the greatest motivation for us to move forward. Xiaoma strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness.
Guest User
Superior King Room
Stayed in May 2024
Family
1 review
10/10
Outstanding
Posted on Jun 27, 2024
It was a pleasant stay here for my family. Reception staff was very friendly and nice. The hotel surroundings and rooms were clean and safe . And the breakfast was tasty. There was a robot for delivering foods which was fun to watch .
Response from Property: Dear guests, hello! Thank you for your satisfactory comments. Your support and encouragement are the greatest motivation for us to move forward. Xiaoma strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness.
Sweet banana
Superior Queen Room
Stayed in Feb 2024
Couple
7 review
9.5/10
Amazing
Posted on Mar 19, 2024
The best hotel in china I must say room so big and staff cleaning women so nice love to stay here
Response from Property: Hello dear guest! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again.
Bongi_N
2-bed Room
Stayed in Jan 2024
Solo traveler
7 review
7.0/10
Posted on Feb 28, 2024
Great potential, the service was excellent. However, the breakfast was substandard and needs a lot of improvement.
Response from Property: Hello dear guest! Thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the housekeeping department and made improvements immediately. I believe that our colleagues will be more meticulous in serving guests in the future. We deeply apologize to you again and look forward to your next stay to experience our better service.
EVANS NGONIDZASHE
Superior King Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 12, 2024
Great staff,best place to stay if you want to be close to the mall
Response from Property: Dear guests, hello! Thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, and we can create more perfect service for you.
Ali Khalefa
2-bed Room
Stayed in Jan 2025
Business traveler
55 review
10/10
Outstanding
Posted on Mar 1, 2025
It’s convenient
Response from Property: 尊敬的賓客：感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務
Fangzac° 🔥
Superior Queen Room
Stayed in Jun 2023
Business traveler
28 review
10/10
Outstanding
Posted on Jul 25, 2023
设施：good 卫生：good 环境：good 服务：good
Response from Property: 尊敬的賓客您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美服務。
Guest User
Superior Queen Room
Stayed in Sep 2024
Couple
22 review
10/10
Outstanding
Posted on Nov 24, 2024
The hotel is very clean, the bedding is clean, the pillows are clean, the sheets are clean, the quilt is clean, the toilet is clean, the toilet is clean, the table is clean, the sofa is clean, and the shampoo is easy to use
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really touched to see your affirmation of satisfaction. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Queen Room
Stayed in Apr 2024
Couple
2 review
8.7/10
Very Good
Posted on May 26, 2024
The front desk service is good and enthusiastic. There are many types of breakfast. The hotel environment is good, quiet and comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant experience you had. Your suggestion is very important. We have fed it back to the housekeeping department and made improvements immediately. We believe that our colleagues will be more attentive when serving guests in the future. We apologize again and look forward to your next stay to experience our better service.
herbe123
2-bed Room
Stayed in Apr 2024
Business traveler
12 review
10/10
Outstanding
Posted on May 16, 2024
Stayed for two nights on a business trip, the experience was good, clean and sanitary, the room layout was reasonable. The hotel's little robot was very cute, and the takeaway I ordered several times was delivered to the door of the room. The front desk service was good, and the documents were printed out for me when I needed them urgently. This is really important when I'm on a business trip👍 There is costa coffee at the front desk, and the coffee lover was saved for the day✌️The overall price-performance ratio is good.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Queen Room
Stayed in Mar 2024
Couple
6 review
10/10
Outstanding
Posted on Apr 27, 2024
Wow~ The service of this hotel is really great! From the moment I entered the door, I felt the warm and caring reception. The girl at the front desk was smiling, kind, and answered all my questions carefully, making me feel as warm as returning home. The room is decorated both comfortably and exquisitely, and every detail is thoughtfully considered. The bedding is soft and comfortable, allowing me to sleep all night, which is great! Breakfast is also a highlight with rich variety and authentic taste. Every bite is full of happiness. Here, I feel truly at home, and I sincerely recommend it to everyone!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again.
Guest User
Superior Queen Room
Stayed in Mar 2024
Business traveler
4 review
10/10
Outstanding
Posted on Apr 25, 2024
The location is excellent and the transportation is convenient. The subway station Line 5 is just a few steps away. The breakfast is good with many varieties. I personally think it is very cost-effective and good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, and we can create more perfect service for you.
Guest User
Superior Queen Room
Stayed in Mar 2024
Business traveler
5 review
10/10
Outstanding
Posted on Apr 23, 2024
The lobby is spacious and bright. The room is comfortable. The front desk staff is very good. The breakfast is delicious and has a lot of variety. It is conveniently close to Metro Line 5
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, and we can create more perfect service for you.
Guest User
Superior Queen Room
Stayed in Oct 2024
Business traveler
6 review
6.5/10
Posted on Nov 29, 2024
The service is good, but the facilities are not that good and very old.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，為您帶來不好的入住體驗，我們深表歉意。在您入住酒店期間，房間有任何設施設備方面的問題您可以隨時呼叫服務員，我們24小時待命為您解決問題，關於房間設施問題，酒店工程部門已加強維修，確保您下次入住不會再出現此類問題，為您帶來的不便我們深感抱歉。
Anonymous User
Superior Queen Room
Stayed in Dec 2023
Other
14 review
2.0/10
Posted on Jan 27, 2024
The front desk service is not good. I feel that the front desk is very rigid and has no sense of service. It is not soundproof and it is very noisy outside! I called the front desk at four o'clock in the morning and said it was very noisy outside. Then I asked the security guard to go out and take a look. Then I hastily dismissed the matter. There was no other reply. I didn't know what the guest needed! I said it was very loud outside, but I didn’t know how to bring earplugs! It's really hard to say anything.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Hanting Hotel. First of all, we deeply apologize for all the inconveniences you have encountered. We have notified the relevant departments of the problems you reported and have made them a case in our training courses. In the future, we will strengthen staff training and supervision to provide customers with better services. Thank you again for your review and we look forward to your next visit and experience.