Hangzhou Tianyuan Grand Hotel Reviews

Response from Property: Dear guests, thank you for coming to hangzhou tianyuan tower and valuable comments. We are very happy to provide you with high quality and efficient service, hope you can continue to pay attention to our hotel, sincerely look forward you coming again, wish you a happy life!

Response from Property: Dear guests, thank you for coming to hangzhou tianyuan tower hotel . We are very happy to provide you with high quality and efficient service, hope you can continue to pay attention to our hotel, sincerely look forward to your coming again, wish you a happy life!

Response from Property: Dear guests, thank you for coming to Tianyuan tower hotel in Hangzhou and making valuable comments. Thank you very much for your valuable comments on the hotel. We attach great importance to your comments and suggestions and have already feedback them to relevant departments. Hope you can continue to watch our hotel, sincerely look forward to your visit again, I wish a happy life!

Response from Property: 尊敬的賓客，非常感謝您入住天元棋文化觀潮度假酒店，我們將繼續努力並不斷完善我們的服務標準，天元大廈地理位置優越，交通方便，旁邊有大型購物城：比如萬象城、來福士，天元大廈房間乾淨整潔、空氣清新，有怡人的錢塘江，感謝您對我們酒店的支持與信任，期待您的關注，歡迎您的再次光臨 。

Response from Property: 尊敬的客人，感謝您入住杭州天元大廈並在百忙之中分享您的入住體驗，但是同時也很遺憾未能得到您的5分點評，我們滿懷熱情，期待您的再次入住並給予我們更多金玉良言，希望能夠再次為您提供優質服務能獲得您的滿意推薦，酒店臨錢塘江而建，80%的房間都可以看到江景，在房間即可欣賞錢塘江對岸奧體中心及燈光秀，早餐更是在杭州最高的34F旋轉餐廳，願精美的早餐與高空的美景給您帶來美好的心情，祝您生活愉快！！

Response from Property: Dear guest, thank you very much for choosing to stay at Hangzhou Tianyuan Grand Hotel. We apologize for not being able to provide you with a satisfactory stay experience. Tianyuan is a hotel with a theme of chess culture, mainly decorated in Chinese style, and has a Chinese Go Museum and a Chinese Go Library for you to visit for free. The swimming pool and gym problems you mentioned have been reported to the relevant people in the hotel management as soon as possible to ensure that every guest can have a satisfactory check-in experience at the hotel. Please also give us a chance to improve. We are full of enthusiasm, Looking forward to your stay again, Have a good day to you！

Response from Property: Dear guests, thank you for coming to hangzhou tianyuan tower hotel and give we valuable comments. Regarding your question, we will strengthen our staff's foreign language training.hope you can continue to pay attention to our hotel, sincerely look forward to your coming again, wish you a happy life!

Response from Property: Dear guests, thank you for coming to hangzhou tianyuan tower and valuable comments. We are very happy to provide you with high quality and efficient service, hope you can continue to pay attention to our hotel, sincerely look forward to your coming again, wish you a happy life!

Response from Property: 尊敬的賓客，感謝您入住天元棋文化觀潮度假酒店，棋韻天元，天元雅韻。您的滿意是對我們最大的鼓勵，酒店高品質服務為您帶來一次完美的入住體驗。雖然我們不是無所不能，但一定會竭盡所能，全心全意為您服務，在您滿意的體驗中獲得富有的人生。我們真誠的期待您再次光臨，祝您生活愉快。

Response from Property: 您的滿意就是我們最大的幸福！🌞 能為您全家帶來温馨舒適的入住體驗，特別是讓長者和孩子都感到開心，是我們天元酒店全體同仁的驕傲~ 小吳姑娘得知您的表揚一定特別感動，我們一直以"家人式服務"為宗旨，您這份認可正是我們前進的動力

Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and taking the time to share such a detailed stay experience! We are very pleased to learn that you are satisfied with the hotel's location, river view rooms, thoughtful service and Go cultural atmosphere. The magnificent scenery of Qianjiang New City and the unique charm of Qiantang River are indeed one of the features that our hotel is proud of. We are very pleased to learn that you like the design of corner room 2606, especially the bathtub and living room facing the river. Your satisfaction is our greatest motivation! At the same time, we are also very happy that the front desk service can bring you convenience and make your stay experience more comfortable and warm. The welcome fruits and Go cultural decorations you mentioned are exactly the warmth and unique experience we hope to convey through details. We are always committed to providing every guest with an unforgettable stay experience, and your recognition is a great encouragement to us. Thank you again for your support and love for our hotel! We look forward to seeing you again. We will continue to bring you more wonderful memories with our warm service and high-quality facilities! I wish you a happy life and all the best!

Response from Property: 尊敬的客人： 感謝您抽出時間分享這次愉快的體驗！您的五星認可讓我們倍感榮幸~很高興您對服務響應速度和環境氛圍感到滿意，我們一直致力於為客人提供高效貼心的服務。您的鼓勵會傳遞給團隊，繼續保持熱情與用心！

Response from Property: Dear guests, thank you very much for your recognition of Tianyuan. Hangzhou Tianyuan Building is a "chess culture theme hotel". The hotel has Chinese Go Museum, library, Guohong Art Museum and other exhibition areas with chess culture characteristics. The whole hotel is arranged with the cultural concept of a large museum within a small museum. Each floor is named after a different theme. The hotel robot baby can take you to visit and explain, and appreciate the "chess" charm. For more preferential activities, you can follow the hotel's official account "Hangzhou Tianyuan Building". Tianyuan family looks forward to your visit and wish you a happy life.

Response from Property: Dear guests, thank you for staying at Tianyuan Chess Culture Guanchao Resort Hotel, Chess Rhythm Tianyuan, Tianyuan Yayun. Your satisfaction is the greatest encouragement to us, and the hotel's high-quality service brings you a perfect stay experience. Although we are not omnipotent, we will do our best to serve you wholeheartedly, so that you can have a rich life in your satisfactory experience. We sincerely look forward to your visit again and wish you a happy life.