Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities8.8
Service9.2
Cleanliness9.2
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All reviews(1728)
Positive reviews(1667)
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Luxurious(11)
Negative reviews(61)
Sidney
Superior Room - Mountain-View (Double Bed)
Stayed in May 2025
Business traveler
2 review
8.0/10
Very Good
Posted on Jun 29, 2025
Fantastic location at the lake with a lot of green around. Unfortunately no lively bars or restaurants in the hotel for in the evening. Breakfast is great.
Response from Property: 尊敬的賓客,感謝您對我們地理位置和早餐的稱讚!您的滿意是我們前進的動力,期待未來能繼續為您提供優質服務,歡迎再次光臨!
Jan Vrtdz
Superior Standard Room - Lake-View
Stayed in Sep 2024
Traveling with friends
8 review
9.0/10
Great
Posted on Oct 30, 2024
Overall good hotel, although it’s starting to show its age. The pool area and locker rooms needs to be updated so is the carpet. The room are spacious and clean. Breakfast buffet was delicious.
Response from Property: Dear guest, thank you for staying at the Hangzhou Zhongdu Wonderland Hotel. Thank you for your valuable view! Thank you for your recognition of breakfast and room. Looking forward to serving you again!
Anderson
Lake-view Superior Double Room
Stayed in Sep 2023
Couple
15 review
7.5/10
Posted on Oct 7, 2023
We stay here quite often mainly because of the excellent location on Qingshanhu. The room standard (Superior) is good - spacious, comfortable, nice view (floor 5). However, it was disappointing that the dinner buffet was closed. The hotel Chinese restaurant was good. Bar service was poor.
Response from Property: Dear guest, thanks for your sharing about your hotel stay experience.We deeply apologize for not providing you with a perfect check-in and experience.Hotel buffet, only available on weekends. And then we should make more training to our employee. Still thanks for your affection to us, Looking forward to met your again with better hotel environment.
13601922503
Superior Standard Room - Mountain-View
Stayed in Apr 2025
Family
13 review
10/10
Outstanding
Posted on May 25, 2025
Stayed for two days, in Building A on the first day and Building B on the second day. Building A has newer facilities, Building B is older, and the hotel has beautiful scenery. The buffet breakfast is also very rich and the dining environment is comfortable. The surrounding water forest scenery is great, Lin'an is a beautiful place worth visiting many times.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed review of our hotel! We will continue to work hard to ensure that every guest can enjoy a wonderful accommodation experience. Looking forward to seeing you again!
Guest User
Mountain-view Twin Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 11, 2025
We drove to Qingshan Lake in the late Golden Week of May and stayed at Zhongdu Qingshan Lakeside Hotel. It felt great! Thank you to Miss Jiang at the front desk for upgrading our room to a high floor so that we could have a good rest! Thank you for the beautiful interior and exterior environment of the hotel, which brought us a pleasant and relaxing experience during our vacation! Thank you for the hotel's meticulous service and the souvenirs when we left, which added a lot of warmth to this trip! I look forward to meeting Qingshan Lakeside again soon and continuing the beauty!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Zhongdu Qingshan Lakeside Hotel and giving us high praise. We look forward to meeting you again and wish you a happy life!
Guest User
Mountain-view Twin Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 6, 2025
This is my second time staying here. Two years ago, I chose to stay here again because of the beautiful scenery of lakes and mountains. The hotel environment is excellent, and the service staff are friendly and enthusiastic. After communicating with the front desk, we were given an extra free breakfast, and a better room was arranged within the feasible range, which is worth a thumbs up. Because there were not many people and it was very quiet last time, Qingshan Lake was just right during the May Day holiday when other major attractions were crowded, especially there were almost no people around the hotel, the air was particularly fresh, and it was very pleasant to take a walk in the morning and evening, and the scenery was picturesque. I will come to this treasure resort again next time I have the opportunity
Original TextTranslated by Google
Response from Property: 感謝您的再次光臨與好評!我們很開心您喜歡這裏的環境與服務,青山湖的美確實讓人流連忘返,期待您下次再來度假。
Guest User
Lake-view Suite
Stayed in Apr 2025
Family
30 review
9.7/10
Amazing
Posted on May 5, 2025
The hotel environment is very beautiful, surrounded by mountains, lakes and green plants, quiet and comfortable. The lobby is grand, the breakfast is rich, and it is also close to the Qingshan Lake Scenic Area. The Zhongdu Suite I stayed in this time is large enough, well-equipped, and the scenery outside the window is infinite. Standing on the balcony, you can see the beautiful scenery of lakes and mountains at a glance. The front desk is efficient in checking in, the service is enthusiastic, and the extra bed for the baby is free. It answers all questions from guests, which is a thumbs up! The only drawback is that the location is a bit remote. It usually takes about an hour to express some food and daily necessities. In addition, the equipment in the billiard room is old and damaged. It is recommended to replace it with new ones to give guests a better experience. In addition, if the room is large enough, adding some new equipment, such as a coffee machine, digital audio, spinning bike or massage chair, will attract more customers to choose.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您下榻杭州中都青山湖畔大酒店。我們很高興您喜歡酒店的環境和早餐。感謝您選擇我們,期待您的下次光臨。
Guest User
Superior Suite - Mountain-View
Stayed in Apr 2025
Family
6 review
8.0/10
Very Good
Posted on May 5, 2025
The location is good, the view is good, the room is old-fashioned, and the buffet in the morning is amazing and exquisite. However, the a la carte cost of dinner is not good for the price-performance ratio, so I chose to walk to the farmhouse.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Hangzhou Zhongdu Qingshan Lakeside Hotel. Thank you for your review. We will continue to work hard and hope that you can continue to enjoy the beauty of the hotel. We look forward to your next visit.
Longfuren
Superior Standard Room - Lake-View
Stayed in Apr 2025
Family
4 review
6.5/10
Posted on May 5, 2025
The hotel is an old five-star hotel. Although it has been partially renovated, it is still a bit old. The hotel is well located and close to the greenway, which is very convenient for running, cycling and walking. The sound insulation is very poor. When lying on the bed, you can hear the TV next door and the voices in the corridor. There are also problems with many internal facilities. Either the plug is out of power or the switch light is not on. I should check it more often. The most unsatisfactory thing is the toilet (too low to flush the toilet) and the shower room (the water volume is very large and urgent, but the nozzle is very small and the fixture is very low). I also found that the bathtub is plastic. It's the first time I've seen it. The breakfast variety is single and the taste and quality are average. The package I took did not actively send the included coupons, although I couldn't use them.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Hangzhou Zhongdu Qingshan Lakeside Hotel. Our hotel is indeed in a prime location, with beautiful greenways around it, which is very suitable for running, cycling and walking. We will feedback the issues you mentioned to the relevant departments, and hope you will come back to experience it next time.
Guest User
Mountain-view Twin Room
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on May 5, 2025
The hotel environment is super beautiful, the service is also very good, the restaurant can directly see the Qingshan Lake view, downstairs is the Qingshan Lake trail, you can run, ride, and fish, the breakfast is rich in variety, and a souvenir is given before leaving. It is also very convenient to go to the surrounding attractions. It is very suitable for family vacations and is worth recommending! Will come again next time!
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for staying at Hangzhou Zhongdu Qingshan Lakeside Hotel. Thank you for your good review! We are very happy to provide you with comfortable accommodation and high-quality services. We look forward to your next visit to continue to enjoy the beauty of Qingshan Lake.
deliciouscandy
Superior Standard Room - Lake-View
Stayed in Apr 2025
Family
19 review
9.7/10
Amazing
Posted on May 4, 2025
Stayed during the May Day holiday. Qingshan Lake in Lin'an is a small scenic spot. Of course, there are many tourists during holidays.
The hotel is old and belongs to the old five-star hotel. It is still very impressive. The location is excellent. It has the best view of Qingshan Lake. The garden leads directly to the greenway. There are swimming pools, recreational facilities and everything else. The buffet breakfast is very satisfactory. There are all kinds of food. There are many people but not busy.
It takes ten minutes to drive to the gathering place of farmhouses. The taste and service are good. You can rent a bicycle here at the gathering place of farmhouses. It costs 69 for a whole day. The Qingshan Lake Greenway is very beautiful. Except for some people in the forest park, the rest is very quiet. Running in the morning and riding in the evening are great.
It takes about fifteen minutes to drive to the city center. Lin'an Museum and Wuyue Cultural Park are worth visiting.
Original TextTranslated by Google
Response from Property: 感謝您選擇入住我們酒店,並分享如此詳細的入住體驗!很高興您對酒店的環境、設施、早餐都感到滿意,尤其是青山湖的絕佳位置和綠道美景為您帶來了愉快的假期,期待您的下次光臨。
Guest User
Superior Standard Room - Lake-View
Stayed in Apr 2025
Family
6 review
9.5/10
Amazing
Posted on May 3, 2025
The natural environment of the hotel is great, especially the lake view room, which makes people feel comfortable. Although the hotel facilities are old, they are well maintained and the hygiene is also OK. There are not many places to eat around, so I chose to eat in the hotel. The price is of course more expensive than outside, but the taste is still good. The hotel service staff is very enthusiastic. Overall satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住並給予反饋。感謝您的好評!很開心湖景房和我們的服務能讓您滿意。我們會繼續努力,也歡迎您下次再來體驗!
Anonymous User
Superior Standard Room - Lake-View
Stayed in Apr 2025
Family
45 review
10/10
Outstanding
Posted on May 2, 2025
This is a hotel I wanted to check in at for a long time. Although it has been open for a long time, it is well maintained. The rooms all have a full lake view, 360 degrees without blind spots. Downstairs is the Qingshan Greenway, which is very convenient for cycling and walking. I like it here very much.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您下榻杭州中都青山湖畔大酒店。感恩您跨越時光的期待與奔赴!老店承蒙厚愛仍用心守“新”,綠道相伴隨性漫遊,盼您常歸,續寫與青山綠意的浪漫之約~
Guest User
Superior Room - Mountain-View (Double Bed)
Stayed in Mar 2025
Family
20 review
9.0/10
Great
Posted on May 6, 2025
The front desk upgraded our room to a balcony with green trees outside. The room facilities are not new, but clean. The bathroom sink is a bit old. The Qingshan Lake Greenway is right outside the hotel's back garden, and the Rainbow Bridge is within easy reach. I came to Qingshan Lake two years ago. This lake is not noisy or ostentatious, and the surrounding vegetation is lush, so you can avoid the crowds during holidays.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay in our hotel. We have been committed to providing guests with a clean and tidy accommodation environment. The hotel is surrounded by beautiful scenery and is a good place for leisure and vacation. Looking forward to your next visit!
waterski
Mountain-view Executive Queen Room
Stayed in Mar 2025
Family
13 review
9.5/10
Amazing
Posted on May 5, 2025
Qingshan Lakeside Hotel is worthy of its name. It is truly located on the shore of Qingshan Lake. The Qingshan Lake Cycling Trail is right outside the door. This wonderful location brought us a lot of holiday fun. I stayed for two days and cycled three times with my children. It was great to be able to return to the hotel to rest at any time.
I booked an executive room in Building A, and only Building A was newly renovated in 21. The room has a balcony, and the window is full of greenery, which makes people feel relaxed and happy. However, the facilities in the room are indeed a little old.
The service staff in the lobby are relatively friendly and polite, and the overall feeling is good.
Breakfast will be crowded on holidays, but this may also be a common problem of hotels with a large number of rooms.
In short, for its unique location and the wonderful Qingshan Lake Cycling Trail, I will come again.
Original TextTranslated by Google
Response from Property: Thank you for your detailed review of Qingshan Lakeside Hotel. We are glad that the hotel's location has brought you fun during your holiday. We will work hard to optimize the service process. We look forward to your next visit to enjoy the beauty of Qingshan Lake and the fun of cycling.