Guomao Shijia Hotel (West Lake Jiefang Road) Reviews

The hotel is at tourist location, easy access to the tourist spot. However the room is quite old, the room is not clean and aircon is making weird noise, couldn't even sleep properly

This place is worth every mao you pay. The room was big and clean. The beds and pillows were super soft and comfortable. The staff was very friendly and helpful, they also can speak English. My friend and I had an amzing experience in Guomao Shijia Hotel. And we would definetely stay again when come back to Hangzhou.

Conviniently located near west lake...you can easily get to sightseeing spots. The rooms are modern and easy to get transport around the city

Good location, old hotel but clean enough!

Friendly staff and conveniently located. Lots of restaurants in the area.

The room was clean and we got our check-in pretty fast. The location is a bit far from West Lake if you want to walk there. Overall, not a bad experience.

Decent

Convenient location in the city, the TV is too old and needs to be improved.

A very perfect experience. The lady at the front desk is very beautiful and can solve any problems in a very gentle way. The people are very nice, and their personalities are also very good. It is a super, super good experience. Then, next time I come to Hangzhou, I will stay here again~ Some friends who come to Hangzhou for tourism can come to our hotel, which is very convenient. It is also in the city center. The environment is also very good, very quiet, not noisy, and the most important thing is that the lady is beautiful and gentle, and her attitude is very good

This hotel experience is truly unparalleled! The entire check-in and check-out process made me feel extremely warm at every step. The room I stayed in was spacious, bright, spotless and tidy, and the facilities were impeccable. Whether it was the modern bedding or the complete bathing facilities, they all showed the high standards of the hotel. Particularly worth mentioning is the soft and comfortable big bed, which perfectly ensured a good night's sleep for me and allowed me to fully enjoy high-quality sleep. The service attitude of the front desk clerks is warm and considerate. They are not only kind and friendly, but also helpful. When I was confused about the local tourist attractions, they patiently provided me with detailed and practical travel suggestions, which made my trip more colorful. Moreover, the dining options near the hotel are equally satisfying. The variety of delicious dishes makes people salivate, and the dining experience exceeds expectations and brings incomparable pleasure. In addition, the hotel is in an excellent location with very convenient transportation and is surrounded by many attractions worth visiting. Whether it is shopping, sightseeing or leisure and entertainment, your needs can be easily met. When I step into this city again, I will not hesitate to choose this hotel as it has captured my heart deeply.

The environment is very good and the service attitude of the lady is also very good.

The room is big and the facilities are good. I recommend it. What do you like?

Very good service. Good ...

Environment: The ceiling is a bit low, just over 2 meters tall. I am 1.7 meters tall and I can already touch the ceiling when I stand on the bed. The lighting in the room is dim, and it is quite depressing to live there. Service: I called the front desk and asked them to deliver the tissues. The speed was very fast. The cleaning lady delivered it in two minutes and was very enthusiastic.