Xiangsheng Xinyi Hotel

Xiangsheng Xinyi Hotel Reviews

Xiangsheng Xinyi Hotel

No. 259 Pinglan Road, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Xiangsheng Xinyi Hotel
Xiangsheng Xinyi HotelXiangsheng Xinyi HotelXiangsheng Xinyi Hotel
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Xiangsheng Xinyi Hotel Guest Reviews

4.5/5
Good
1789 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1789)
Positive reviews(1731)
Reviews with photos/video(241)
Friendly front desk staff(204)
Easy to get around(147)
Large rooms(124)
Close to metro(84)
Delicious breakfast(64)
Perfect for business trips(34)
Good views(12)
Negative reviews(58)
Anonymous User
Superior City-view Twin Room
Stayed in Sep 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 30, 2024
Hotel location was very convenient, 30mins cab ride to hotel, very near to metro station and also about 20-30mins walk to 大莲花, 杭州奥体中心体育场, able to see a small section of the stadium from room window. Was there for Hua Chenyu concert. Hotel staff was friendly. Breakfast was simple local type. Room does not have fridge.
Response from Property: Dear guest, hello! Thank you for sharing your stay experience. All the staff of Xiangsheng Xinyi Hotel have been practicing the service concept of "satisfying guests and touching guests" with practical actions. Your satisfaction is our driving force to keep moving forward. All the staff of the hotel sincerely look forward to your visit again and sincerely thank you for your support and love for the hotel!
TaiTai014
Superior City-view Twin Room
Stayed in Sep 2024
Travel with friends
26 review
4.2/5
Very Good
Posted on Oct 19, 2024
Good hotel, location is not bad The staff doesn't speak English but is friendly and try to help. The room is specious and designed nicely.
Response from Property: Dear guest, thank you for taking the time to share your accommodation experience with us. We are very happy to see that you affirm and recommend the hotel room, and we are honored to receive your favor. We sincerely look forward to your next visit as pleasant as this time!
Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 9, 2025
good location, clean, and smooth check in
Response from Property: 尊敬的賓客,您好!感謝您選擇杭州祥生馨逸酒店,並對我們酒店給予肯定的評價。您的滿意是我們最大的動力,我們將秉持一貫熱情的服務,期待在不久的將來再次帶給您最優質的入住體驗!
Eileen
Family Suite
Stayed in Nov 2024
Family
3 review
3.5/5
Posted on Jan 9, 2025
The service staff does not smile or welcome us each time we step in. The moment we open the door they will look up and faster look down. During check in the lady that served us was very unfriendly. They offered us free breakfast if we help to do a review we rejected the offer, immediately her attitude got worst. We booked for 4 paxs but only have 3 paxs set of tow and slippers. I called to request but didn’t come till my second call. But for location wise it is very close to the train station. And they provide nice hot tea at the lobby for guest.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Sally
Superior City-view Double Room
Stayed in Nov 2024
Business travelers
2 review
3.5/5
Posted on Dec 16, 2024
Quick response and helpful for all support
Response from Property: 尊敬的貴賓,您好!非常感謝您給予的高度評價!您的滿意就是對我們最好的肯定與激勵~我們會更加用心的向每一位客人提供舒適温馨的入住環境。酒店交通便利,距離2號線6號線錢江世紀城E3B出口步行僅250米,距離國際博覽中心7號門步行僅10分鐘,距離奧體中心僅地鐵站一站路,步行約15分鐘,我們極力打造舒適的入住環境和貼心細緻的服務,為您提供最佳的入住體驗~~希望您的每次到來都可以在這裏得到家的温馨~歡迎再次光臨!!
ohsoshanny
Deluxe City-view Twin Room
Stayed in Sep 2023
Family
1 review
4.5/5
Great
Posted on Nov 23, 2023
Very spacious room, quite clean, adequate amenities with hairdryer etc. Only thing to note is no safe and no fridge in room.
Response from Property: Dear customer, thank you for choosing to stay in our hotel. We will report your suggestion about the small refrigerator and safe in your room to the senior management. We welcome you to choose our hotel again for business trip or travel! We sincerely look forward to your visit again!
A.M.K
Superior Double Room
Stayed in Apr 2024
Business travelers
87 review
5.0/5
Outstanding
Posted on May 5, 2024
Room is big and very clean. Hotel is very near to metro station
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望杭州馨逸酒店會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好!
yuk yee helen
Deluxe City-view Twin Room
Stayed in Oct 2023
Couples
4 review
4.5/5
Great
Posted on Nov 20, 2023
Room is tidy, clean and quiet. The location is close to 2022 Asian Game spot theatre and convient to visit. But not easy to get taxi and book car.
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望杭州馨逸酒店會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好!
Ziyu
Superior City-view Twin Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
overall was great
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望杭州馨逸酒店會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好!
Guest User
Deluxe City-view Twin Room
Stayed in Oct 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Dec 2, 2023
The hotel was surprisingly big and clean
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。希望5分好評哦!非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Anonymous User
Superior Double Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 6, 2025
Clean, comfortable and sanitary. I am very satisfied with my stay. Xiao He at the front desk has a good service attitude. It is very close to the office and it is also convenient to eat nearby. It is very good and I come here often
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for sharing your stay experience. All the staff of Xiangsheng Xinyi Hotel have been practicing the service concept of "satisfying guests and touching guests" with practical actions. Your satisfaction is our driving force. All the staff of the hotel sincerely look forward to your visit again and sincerely thank you for your support and love for the hotel!
Guest User
Superior Double Room
Stayed in Feb 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 11, 2025
It was my first time staying in a courtyard hotel. The environment was pretty good. There was a fence covered with green plants in the corridor, and walking on the gravel path made me feel like I was at home. There might be a story hidden behind the screen in the courtyard~ There is an open-air courtyard in the room. This design is really great. It can retain the sense of privacy and allow people to relax and chat in a natural environment. It is especially suitable for a small gathering at night or drinking tea in the morning~ The hotel took the initiative to upgrade my breakfast for free, which also made me feel their dedication to service. This small and beautiful experience really makes the happiness of traveling soar! Great!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your high evaluation! Your satisfaction is the best affirmation and encouragement for us~ We will work harder to provide every guest with a comfortable and warm accommodation environment. The hotel is conveniently located, only 250 meters away from Exit E3B of Qianjiang Century City on Line 2 and Line 6, only 10 minutes away from Gate 7 of the International Expo Center, and only one subway station away from the Olympic Sports Center, about 15 minutes' walk. We strive to create a comfortable accommodation environment and considerate and meticulous service to provide you with the best accommodation experience~~ I hope that every time you come here, you can feel the warmth of home~ Welcome to visit again!!
Guest User
Superior City-view Twin Room
Stayed in Feb 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Very close to the stadium where the concert was held (especially considerate, when I checked in on the day of the concert, the lobby was playing Mr. Huang's songs). It is within walking distance. It is 6 stops away from Hangzhou East Station Metro Line 6. It is also convenient to go to other scenic spots. There is a food street in the station, which is very convenient for travel and dining. The room is clean. The facilities are complete. The service of Xiao Tao at the front desk is good. I am very satisfied
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您花時間和我們分享您的住宿體驗。非常高興看到您對酒店房間肯定和推薦,非常榮幸也得到了您的青睞。我們真誠的期待您的再次光臨和此次一樣愉悦!
Guest User
Family Suite
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 3, 2025
It is very close to the Expo Center, just a ten-minute walk away. The front desk staff Xiao Tao is very attentive, the room is clean, and you will choose
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your high evaluation! Your satisfaction is the best affirmation and encouragement for us~ We will work harder to provide every guest with a comfortable and warm accommodation environment. The hotel is conveniently located, only 250 meters away from Exit E3B of Qianjiang Century City on Line 2 and Line 6, only 10 minutes away from Gate 7 of the International Expo Center, and only one subway station away from the Olympic Sports Center, about 15 minutes' walk. We strive to create a comfortable accommodation environment and considerate and meticulous service to provide you with the best accommodation experience~~ I hope that every time you come here, you can feel the warmth of home~ Welcome to visit again!!
Anonymous User
Superior City-view Double Room
Stayed in Jan 2025
Couples
6 review
0.5/5
Posted on Feb 23, 2025
The room I booked said it was 30 square meters, but it was not. It was only about 20 square meters at most. The quilt cover was torn and had been repaired. The bathroom was ridiculously small. It was difficult to turn around in it. There was a strange smell from the sewer. The experience was terrible. I wanted to boil water and the kettle just looked at me and I had no idea. The hygiene was really average. Forget about these. There was noise outside the glass in the middle of the night. The sound insulation was terrible. I didn't sleep well the whole night. Avoid it. I've blacklisted this hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!