ALIC INN

ALIC INN Reviews

ALIC INN

Shangcheng District Hangzhou Zhejiang China, Shangcheng District, Hangzhou, Zhejiang, ChinaSee Hotel Details
ALIC INN
ALIC INNALIC INNALIC INN
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1 night

Guest Reviews

9.4/10
Outstanding
2040 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.4
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All reviews(2040)
Positive reviews(2001)
Reviews with photos/video(713)
Friendly front desk staff(247)
Delicious breakfast(149)
Convenient parking(145)
Easy to get around(122)
Classy environment(111)
Many amenities(57)
Close to metro(41)
Stayed multiple times(18)
Negative reviews(39)
Guest User
Premium Business Double Bed Room
Stayed in Apr 2025
Couple
3 review
5.5/10
Posted on May 25, 2025
The room was not very clean, dots on the curtains, bad smell in the bathroom. The position was very good and also the breakfast was good. No English speakers at the reception.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Premium Business Twin Room
Stayed in Sep 2024
Couple
2 review
8.0/10
Very Good
Posted on Nov 10, 2024
Reception staff are extremely friendly and professional, especially Ms. Siau Xin (pin yin). Housekeeping staff are equally friendly too. We have several interactions with the hotel manager Mr. Lim and he gave us an extremely good impression of the hotel as we get off the taxi. This first impression may have helped to make us view the hotel favorably throughout the whole walkthrough. He continued to give us excellent impressions of the hotel throughout our whole stay. I can tell that sometimes he went beyond his call of duty and within reasonable expectation to make our stay in the hotel as pleasant as possible without sacrificing the hotel's interests. All interactions with him proved he is a very natural competent business leader. The result is obvious if you look at how impressive all his team members behave.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to serve you and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Shierli
Business Queen Room
Stayed in Jun 2024
Family
10 review
8.0/10
Very Good
Posted on Aug 1, 2024
Pls provide room for drying the clothes if guest prefer to dry them manually. Breakfast menu variety is also limited.
Response from Property: Thank you for your feedback. We sincerely apologize for any inconvenience you experienced during your stay。
Anonymous User
Selected Family Room
Stayed in Oct 2023
Family
24 review
9.5/10
Amazing
Posted on Dec 29, 2023
Many snacks shops, fruits market, local supermarket nearby. Cheaper prices than Xihu area. Negative point: Shower room not separated so the whole toilet will be wet :(
Response from Property: Distinguished Guests: Hello! Thank you so much for your interest and love to our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ellie Hotel will always stand in this city, waiting for your arrival! See You There! Wish: laugh often ^ ! Our family room is after the decoration, so there is no dry-wet separation, I am sorry
Guest User
Premium Business Double Bed Room
Stayed in Dec 2023
Traveling with friends
9 review
10/10
Outstanding
Posted on Jan 23, 2024
Good location and nice service. We enjoyed our stay there. Hope room return back next time we visit zhenjiang again
Response from Property: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all staff at the hotel. Our ultimate goal is to make every guest feel at home. The warm layout of the hotel rooms, equipped with free high-speed WIFI, is the best choice for your travel. It is our pleasure to serve you, and all staff at the hotel look forward to your next visit!
Anonymous User
Selected Family Room
Stayed in Oct 2023
Traveling with friends
5 review
10/10
Outstanding
Posted on Nov 27, 2023
Everything was done smoothly, check-in did not take time at all, the room was super comfortable and clean, and the staffs were friendly.
Response from Property: Dear guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory, and the warmth in memory remains unchanged despite the vicissitudes of life. I hope Aili will be warm in your memory forever! Welcome back often! Wish you: well
Benjamin
Premium Business Double Bed Room
Stayed in Dec 2023
Solo traveler
7 review
10/10
Outstanding
Posted on Feb 4, 2024
Value for money. Friendly environment and staff. Easy to find.
Response from Property: Hello! Sometimes happiness is just a feeling, as long as we feel it with our hearts, it always lingers around us. There are many things in our memories, because the feeling of happiness, no matter how long it takes, the mood still remains unchanged. Enjoy life, share joy, thank you for your love, because with you, we are happy! We appreciate your continuous support and love for us!
Josseline
Business Queen Room
Stayed in Jun 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 11, 2023
The room is very clean and the service is very great. Especially the staff, Ms.章. When I want to change the room, she directly let me change even though the room already so limited and she also serve us some tea while waiting. This hotel is definitely recommended!!!
Response from Property: Thank you for this great comments and we love to provide good service to every guest,looking forward to seeing you soon!!~
Baris
Premium Business Twin Room
Stayed in Dec 2023
Couple
11 review
10/10
Outstanding
Posted on Jan 31, 2024
Good price and comfort balance place 👍
Response from Property: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all staff at the hotel. Our ultimate goal is to make every guest feel at home. The warm layout of the hotel rooms, equipped with free high-speed WIFI, is the best choice for your travel. It is our pleasure to serve you, and all staff at the hotel look forward to your next visit!
Anonymous User
Business Queen Room
Stayed in Nov 2023
Business traveler
36 review
10/10
Outstanding
Posted on Jan 3, 2024
Good staff and customer service
Response from Property: Distinguished Guests: Hello! Thank you so much for your interest and love to our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Ellie Hotel will always stand in this city, waiting for your arrival! See You There! Wish: laugh often ^ !
Guest User
Premium Business Double Bed Room
Stayed in Apr 2025
Other
36 review
10/10
Outstanding
Posted on May 15, 2025
The front desk Xiao Mi service is very good. The hotel room is very clean.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city has its own reasons for being missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Aili will be the warmest and most unique one in your memory! Come back to Aili often, and wish you all the best!
Guest User
Business Queen Room
Stayed in Mar 2025
Solo traveler
4 review
2.0/10
Posted on May 13, 2025
The front desk service attitude is poor, a thin and short man wearing glasses. I opened this hotel last year and I came here again because I thought the service was very good. I came all the way here, but it made me feel really bad. I will not choose this hotel again when I go to Hangzhou next time. This is the last time I will give you a bad review.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Featured Room (Double Bed)
Stayed in Jul 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 28, 2024
This stay was very satisfying. The hotel's service attitude was particularly good. The staff always maintained a friendly smile. Xiaoxin at the front desk was very friendly. The location of the hotel was also very convenient. The disposable supplies in the room were also very good. I recommend it to all my friends. The hotel service was really good. It was close to the scenic spot, and it was very convenient to get in and out. The overall stay was very comfortable. The stay was very comfortable, the room was clean and tidy, the environment was excellent, the aunties were very enthusiastic, and any needs were solved in a timely manner.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Anonymous User
Selected Family Room
Stayed in Jul 2024
Family
11 review
8.0/10
Very Good
Posted on Aug 4, 2024
The room is OK, but the internet speed is too bad, so you can only use your own data. The breakfast needs to be improved. The bowl I took without paying attention was leaking, and the cold beans had worm holes!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Business Queen Room
Stayed in Jun 2024
Other
20 review
9.0/10
Great
Posted on Aug 1, 2024
The rooms are well-equipped, and the facilities are sanitary, clean and tidy. Slippers of different textures are also available. The service is thoughtful and considerate. The hotel has washing machines and dryers for the convenience of guests.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.