Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(40)
Positive reviews(40)
Reviews with photos/video(15)
Awesome rooms(12)
Convenient location(12)
Awesome stay(11)
Awesome amenities(9)
Great service(9)
Delicious breakfast(7)
Easy to get around(6)
Close to metro(4)
Guest User
Double Room
Stayed in Jun 2023
Couple
1 review
10/10
Outstanding
Posted on Aug 17, 2023
Decent hotel, nothing to complain about. Big comfy bed, nice basic room, convenient location not far from the city centre. Check in was a little late but we were able to leave our bags and go explore the city.
gizem
Double Room
Stayed in Jul 2023
Couple
3 review
10/10
Outstanding
Posted on Aug 17, 2023
Very god hotel for stay near canal. Breakfast also satisfying.
Guest User
Twin Room
Stayed in Jul 2023
Family
1 review
8.0/10
Very Good
Posted on Aug 3, 2023
As visitors we found it difficult to locate where to park our car because it is not clearly marked nor mentioned on the website. Lots of construction so streets cut off. No bottles of water in our rooms. No refrigerator. Parking cost 24€ even for quests who paid for 2 rooms! Some employees smile while they are serving you and others behave begrudgingly and have a frown on their face. Very regimented.
Denys Palamariuk
Double Room
Stayed in May 2023
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 7, 2023
Thanks, all was good!
Önder Ali
Double Room
Stayed in Jan 2023
Solo traveler
2 review
9.0/10
Great
Posted on Feb 4, 2023
In city center, there is an ubahn staion in front of the hotel. You may walk to everywhere.
Anonymous User
Double Room
Stayed in Dec 2022
Couple
3 review
8.5/10
Very Good
Posted on Jan 18, 2023
Pros: Perfect location. Beautiful view. Friendly staff. Wide and clean room. Good wifi connection.
Cons: Aircon didn’t work.
Anonymous User
Double Room
Stayed in Nov 2022
Couple
18 review
9.5/10
Amazing
Posted on Dec 25, 2022
Choose to stay at Premier Inn as I have previously stayed in this hotel before. Totally no regret. The hotel is just next to the train station. Walkable distance to TownHall area and high end shopping places. Love it.
Charlie
Double Room
Stayed in Oct 2022
Solo traveler
3 review
8.0/10
Very Good
Posted on Dec 22, 2022
Great hotel and position, great for walking and exploring the city. Also next to the Ubahn which was convenient.
Breakfast was good too.
A. Miguel Santos
Twin Room
Stayed in Aug 2022
Business traveler
1 review
9.0/10
Great
Posted on Oct 3, 2022
Very well located outside a subway station (a 1 min walk from the hotel). At walking distance of Cremon St. (many restaurants), Miniatur Wunderland, Elbphilharmonie Hamburg and harbour.
Good breakfast and pleasant breakfast space.
You can eat at the bar but elementary things like pizza.
yunyun
Twin Room
Stayed in Sep 2022
Solo traveler
1 review
9.5/10
Amazing
Posted on Oct 8, 2022
It is a amazing location and much better than premier Inn UK standards
Guest User
Double Room
Stayed in Nov 2022
Couple
1 review
9.5/10
Amazing
Posted on Dec 28, 2022
The bar didn’t have much choice but we weren’t there to have a drink of course. The room was very neat and we had a rain shower. We could choose what view we wanted so we went to the highest floor. The parking was quite expensive for three days but if we would park somewhere else I’d cost the same…
We didn’t have breakfast there so I can’t really say anything about that. Oh and the U bahn is right on the same street so that was great!
Guest User
Double Room
Stayed in Oct 2022
Couple
19 review
8.5/10
Very Good
Posted on Nov 13, 2022
conveniently placed near U BAHN. 2 stops from HAMBURG HBF. hotel seems to be newly built with very clean rooms. good double glazed window so no noise from out side street.
Guest User
Double Room
Stayed in Dec 2022
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jan 30, 2023
Very good for 2-3 days. Very close to everywhere.
Comfortable beds.