Hanabishi Hotel Reviews

Located right next to the team stop, this hotel is a gem with 2 onsen areas located on Levels 1 and 7 of the property. Service by staff was great. There is a good variety of food for breakfast with some ingredients to make your own seafood bowl. If there was bigger changes to the breakfast menu over different days, it would have been perfect.

The positive aspect: front counter staff can speak English. At least most of them. Service is excellent. They have 4 bath areas. 2 for men and 2 for women. 2 at ground floor and 2 at seven floor. Parking is available just beside he hotel. There is a Lawson’s convenient store nearby. The onsens available are fantastic. They even have outdoor pools. The negative aspect: it is a fifteen minutes drive to the town centre, Kamenori or fish market. The corridor is stinky. Smell of food. They should separate the food collection area from the hotel rooms.

Staff in the restaurant are excellent. Speak good English and is very friendly and willing to help and serve at all times. We forgot the breakfast time ends at 9am and we only started 8.30am. The old lady in the restaurant kindly offered us to bring unfinished food back to our room to finish them. She even brought us tissue papers making sure we have everything we need. The onsen is nice and in traditional Japanese style. We enjoyed our stay very much and will definitely come again.

My only regret is not booking the room for more days! ❤️ Pros: very close to the tram station; the room with the open air bath is spacious, clean, and sooo lovely; the public bath was clean; the staff were very nice, shoutout to Julie for explaining everything to us; the breakfast was good; i loved the little things: the charming yukatas, the snacks, the loose leaf tea, a lot of thought was put into it Cons: idk. only because im nitpicking but the hotel’s a bit old which adds to the whole vibe of the room we stayed in. 100/10… definitely coming back and seeing all the Hakodate spots we missed because of our short stay and staying here again

All in all, the authentic Japanese hot spring facilities and atmosphere were great !! BUT BUT BUT —Who would guess that we bumped into a tsunami warning !! During 15 minutes, I was on the third floor, not knowing what to do or where to go!! The front desk didn’t answer my calls and the broadcast was only in Japanese!!! God punished me for not studying Japanese hard !! It was lucky that nothing happened! Otherwise, I think other foreign guests would have been so lost and anxious !!!! The hotel should really put foreign guests into consideration too!! The staff at front desk didn’t really speak English, so it was hard to communicate….

We had a pleasant stay in this place. The service was good, check in and check out was really smooth. Staffs were also really friendly. We will definitely come back again if we have chance.

Room size is suitable for two people, beds are comfortable. There are two onsens, outdoor and indoor.

Good onsen facilities and breakfast with plenty of options. Also located close to the airport (by car) with some restaurants nearby to choose from within walking distance. Room was spacious and the bedding were comfortable. Reception was fluent in Mandarin so no problem in raising any requests.

Excellent

Good Kaiseki, wide option for breakfast and nice onsen.

So Bad Worst trip No Japan

Authentic hotel and nice hot spring!

Super nice hot spring resort

It is a place with great memories, with spacious and clean rooms, a large bath and facilities, friendly service, and delicious food. I definitely want to visit again.