Read genuine traveler ratings & reviews to find your perfect stay.
Posted onNov 27, 2025
M24773****
The serviced apartment is conveniently located near a bank downstairs and many restaurants and cafes. The room is clean, tidy, and well-laid out, with an induction cooker, pots and pans, and complete toiletries. A dedicated laundry lady washes and neatly folds the laundry before delivering it to the room. The price is also reasonable. I would definitely stay here again next time I visit Haiphong.
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Price per night from:€26
Posted onNov 4, 2025|M - Executive Double Room
Zarrin62It is a great place to stay. Convenient to move around but what is most important is the staff. Breakfast is great in a nicely decorated place with team ready to serve you. Three flavors coffee or a hot cup of tea.
I also personally want to thank Mr. Dat Nguyen. I forgot my passport and wallet in the room. He manage the crisis very well and I feel well supported as the hotel in Hanoi will not offer me a room without passport. He shared my passport copy till the passport physically arrived which took three hours. Thank you once again.
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Price per night from:€33
Posted onApr 12, 2026|Deluxe, Guest room, 1 King
AlstonNgohGreat stay at Sheraton Hai Phong Hotel. The hotel was very clean, and the location was convenient. The room was spacious, comfortable, and well maintained. The gym and swimming pool were excellent, and the breakfast had a wide variety of choices. The service staff were friendly, polite, and welcoming. The front desk and bell staff were also very professional and courteous. Overall, it met the standard I would expect from a Marriott hotel, and I was not disappointed.
One small area for improvement is the bathroom ventilation. The exhaust fan was not very strong, and sometimes there was a slight smell in the bathroom when the air conditioning was not on.
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Price per night from:€66
Posted onMay 30, 2026
SAMSAM@Location & Transportation: The hotel boasts an excellent location with convenient access to dining and shopping. It's just a few minutes' walk from the subway station and various attractions.
Ambiance & Hygiene: The lobby design is simple yet grand. The room was spotlessly clean, and the bedding was soft and fresh. There was even a subtle fragrance in the air, allowing me to completely relax the moment I stepped in.
Service: The front desk lady was very friendly and processed my check-in quickly. She even upgraded my room for free! Room service was very responsive; the extra toiletries I requested were delivered within minutes. A special shout-out to the cleaning staff; every day I returned to a perfectly tidied room, and they even left thoughtful handwritten greeting cards.
Facilities & Comfort: The mattress was just right, neither too soft nor too firm, and there were pillows of various heights to choose from. The soundproofing was excellent, ensuring a peaceful night's sleep until morning. There was plenty of hot water, and the shower pressure was perfect, washing away all the day's fatigue.
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Price per night from:€54
Posted onApr 5, 2026
Guest User
Flamingo Bay Resort in Cat Ba has a fantastic location, making it easy to enjoy the surrounding scenery and nearby attractions. The setting is definitely one of its strongest points.
During my stay, there were quite a lot of kids around, which made some areas feel a bit noisy and less relaxing than expected. Also, the outdoor pool was under renovation at the time, which was a bit disappointing since it’s one of the amenities I was looking forward to.
Overall, it’s a solid choice for its location, but the experience may vary depending on what you’re looking for in terms of atmosphere and available facilities.
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Price per night from:€115
Posted onApr 13, 2026|Standard Room
Guest UserThe hotel lobby is emasculate if they pot as much effort into the the rest of the hotel as the reception lobby it would be good ..breakfast was poor no fruit and the nuddles was stuck to the bottom of the tray and it’s easy to cook them..cold tea and packet coffee when most hotels in Vietnam give you good coffee as there know for there coffee .
Need a good maintenance man as the furniture is good but they just need a good maintains man to paint and keep up good maintenance but to be fair this seems to be the norm in Vietnam when it’s not hard to use a bit of decorators cork and paint with out hitting everything around what there meant to be painting.
Builders working above my room and they tried to blame it on next door and the tv had very bad reception it was all fuzzy when I told them they said they will send someone up but no one came.
Same as a few things and it could be a great hotel
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Price per night from:€15
Posted onJun 17, 2026
Guest User
I did not receive the room type that I reserved through Trip.com. My booking was for two suite rooms, each with two beds and one sofa bed, to accommodate a total of nine guests. Upon arrival, the reception staff informed me that this room type was not available and stated that the listing on Trip.com was incorrect. As a result, the rooms provided do not match my confirmed reservation, causing significant inconvenience to my group. I would appreciate an explanation for this discrepancy and an appropriate resolution as soon as possible.
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Price per night from:€39
Posted onMay 3, 2025
Guest User
The guy at the front desk was very nice. Motorbike rental was 100k. There were many places to eat nearby, but breakfast was no longer available recently.
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Price per night from:€16
Posted onNov 24, 2024
Bec Tryon
The hotel was very nice. Great location and view (sunset from the rooftop bar is fantastic). If it wasn't for the construction in front of the hotel, this hotel would be the bees knees. It is close to our tour operator and mini markets. The staff so helpful and informative. Jong, one of the managers, organised a taxi for us to take us from our tour in the harbour to our speedboat to take us to Ha Long City. The speedboat driver organised the taxi driver to take us to our hotel in Ha Long City. It was well organised for us at half the price that we paid to get to Cat Ba Island. We were taken advantage of in the beginning of the Cat Ba Island adventure as unknowledgeable tourists, but we were treated so well on our departure trip from Cat Ba Island thanks to Jong.
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Price per night from:€94
Posted onJul 4, 2025
ExpatiRim
The room itself was new, clean, and very comfortable, with a strong WiFi connection. The mattress was excellent, and the bedsheets were soft and cozy, making it easy to relax. However, the pillows were a bit too low, and unfortunately, no extras were available when we asked.
Communication with the property via messages was smooth, but the reception desk was often unmanned during the day, making it hard to get in-person assistance.
A few issues impacted our stay:
- The desk chair was peeling, leaving debris on the floor (and sticking to our clothes) every time we used it.
- Housekeeping only came once during our five-night stay, which was disappointing.
- Early morning construction noise. Drilling and building work started very early, disrupting our sleep.
While the room itself was great, the lack of maintenance, inconsistent housekeeping, and noise disturbances made the experience less enjoyable than it could have been.
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Price per night from:€15