The Ritz-Carlton Tenerife, Abama

服務滿意 房間大

I saw a lot of bad things before checking in, and the email sent by the hotel only had the name of another person staying. After coordinating through the platform, I received an email from the hotel saying that they knew about this situation and would inform the front desk (my order, my name was the first, and the system did not have my name) But when I checked in, the Chinese guy at the front desk said that the system had not been updated and my name was not found at first. It took a long time! But! He was very nice. He used his own authority to apply for two free spas and also applied for small gifts! ! The cleaning staff was also very enthusiastic. Although the night bed was not made, chocolates, wine glasses, etc. were placed. The only drawback was that there were a lot of flies on the pool lounge chairs, and the cable car to the beach was under maintenance and you had to walk down by yourself. It was not very convenient. The breakfast was average