Lavande Hotel (Guangzhou Knowledge City Hetangxia subway station)

Lavande Hotel (Guangzhou Knowledge City Hetangxia subway station) Reviews

Lavande Hotel (Guangzhou Knowledge City Hetangxia subway station)

Shop 109, No. 3, Linli Street, Huangpu District, Guangzhou, Guangdong, ChinaView Hotel Details
Lavande Hotel (Guangzhou Knowledge City Hetangxia subway station)
Lavande Hotel (Guangzhou Knowledge City Hetangxia subway station)Lavande Hotel (Guangzhou Knowledge City Hetangxia subway station)Lavande Hotel (Guangzhou Knowledge City Hetangxia subway station)
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Lavande Hotel (Guangzhou Knowledge City Hetangxia subway station) Guest Reviews

4.8/5
Excellent
2571 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2571)
Positive reviews(2557)
Reviews with photos/video(115)
Classy environment(118)
Easy to get around(99)
Delicious breakfast(61)
Friendly front desk staff(61)
Convenient parking(43)
Close to metro(41)
Perfect for business trips(24)
Stayed multiple times(18)
Negative reviews(14)
Guest User
Deluxe Room (2 Beds)
Stayed in Jul 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 22, 2023
good good very good 前台verygood
Response from Property: Every day is a new beginning. Thank you for your love for Xiaofeng. I hope the flowers will always bloom and you will come often. I would like to turn into the sunshine that wakes you up in the morning. Hard work will bring rewards. Xiaofeng sincerely wishes you Every day is a happy and beautiful new beginning!
Anonymous User
Deluxe Double Room
Stayed in Jun 2024
Other
1 review
4.2/5
Very Good
Posted on Aug 20, 2024
good！
Response from Property: 看到您的点评小麗也感受到了隔空传来的热情与亲切呢！
Guest User
Deluxe Double Room
Stayed in Nov 2022
Business travelers
28 review
4.5/5
Great
Posted on Dec 30, 2022
OKOK OK
Response from Property: Dear guests: Hello! The stream flows slowly and the time is soft. Thank you for your support. We will continue to have the same good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Crystalaihenaicha
Deluxe Double Room
Stayed in Dec 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The room is clean and tidy, the robot food delivery is very convenient and safe, the environment is comfortable and quiet, and there are windows for ventilation. Full marks
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Response from Property: Sometimes, a bright sunshine is needed to make the day beautiful. Sometimes, a surprise sent from afar can bring you a different kind of happiness and satisfaction. This wonderful mood is passed from you to us. This is life. I am touched by you and me. Thank you for your love for Xiaofeng. Xiaofeng looks forward to your visit again!
Guest User
Deluxe Double Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Good service Hygiene: clean and tidy Environment: beautiful, convenient, convenient transportation, supermarket is close.
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Response from Property: Just because you can’t see something doesn’t mean it doesn’t exist. Maybe it’s just covered by thick clouds, or maybe sand just happened to fly into your eyes. Xiao Feng can’t see you, but she still feels warm, just because of the trust and affirmation you give her. Thank you for your support of Xiao Feng!
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The front desk staff is very enthusiastic ❤️, and the breakfast is very rich and delicious 😋
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Response from Property: Dear guest, your affirmation is better than thousands of gorgeous words, which will be our greatest motivation. Xiaofeng and his friends will work harder and look forward to having the honor to prepare more surprises for you! Thank you for coming and look forward to seeing you again next time!
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Nov 17, 2024
Free room upgrade Hygiene: The corners are still a bit dirty Facilities: Good reviews for the music in the shower, although it is not a choice of music Environment: Very quiet at night, a little noise from renovations at noon. Very close to the hospital, three minutes from the subway entrance, very convenient Service: Free room upgrade, takeaway with a small robot
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Response from Property: Xiaoli, we are very happy to see your comments, but why is it not five points? The baby feels aggrieved but the baby does not say anything. You can point out any shortcomings. Xiaoli, we will definitely give you a perfect experience next time~
Guest User
Business Double Room
Stayed in Sep 2024
Business travelers
10 review
3.5/5
Posted on Oct 25, 2024
There are a lot of people. It's not very convenient near Zengcheng. There are not many good hotels. This one is pretty good. There is an outdoor leisure area that is not bad. The room size is also OK, but the settings are a bit strange. For example, there is an inexplicable light, such as gloomy bathroom music, and the hair dryer has so little wind that it can't dry your hair for half a day. Every bottle of water in the room has dust, and even the water in the refrigerator is covered with dust.
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Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions! The round warm light in the room is decorative and makes the room more cozy. The background music is of the same brand. The hair dryer is inductive and needs you to hold the direction correctly. The mineral water placed in the room is dusty because it is stored in the warehouse. We will remind the housekeeping department to check it carefully. For your next visit, we will do better!
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Business travelers
55 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The twin room is average in size, but the sink and toilet are of a good size, and there is a small sofa to put things. The tea here is a bit unexpected, it is a cake-shaped broken tea, which is easy to have broken residue when brewing, not as convenient as tea bags
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Response from Property: Thank you for your detailed review and sharing. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, and keep the good aspects. We will promptly report the problem of broken tea leaves and actively improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Family
18 review
5.0/5
Outstanding
Posted on Oct 9, 2024
High-end experience, good visual enjoyment, personal experience, see you next time
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Response from Property: My dear, when you gently typed these words of encouragement and sent many little stars, Xiaofeng seemed to feel the joy of meeting you for the first time, the joy of the moment when you chose Lavande. Thank you for sharing this. happiness, and this is our constant pursuit. Looking forward to your visit again and wishing you happiness!
Wenwenb
Deluxe Double Room
Stayed in Oct 2024
Business travelers
9 review
4.6/5
Great
Posted on Nov 13, 2024
The room is clean and smoke-free, very good👌
Original TextTranslated by Google
Response from Property: Xiaoli, we are very happy to see your comments, but why is it not five points? The baby feels aggrieved but the baby does not say anything. You can point out any shortcomings. Xiaoli, we will definitely give you a perfect experience next time~
Chiroudetudou18074
Business Double Room
Stayed in Dec 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 9, 2025
All aspects are very good. The hotel room is very professionally designed and practical. The breakfast is also very delicious. The service staff are very polite and will report the dishes and fruits.
Original TextTranslated by Google
Response from Property: Just because you can’t see something doesn’t mean it doesn’t exist. Maybe it’s just covered by thick clouds, or maybe sand just happened to fly into your eyes. Xiao Feng can’t see you, but she still feels warm, just because of the trust and affirmation you give her. Thank you for your support of Xiao Feng!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Travel with friends
2 review
3.5/5
Posted on Jan 2, 2025
I booked a double room for one day. After checking in, I felt it was okay. I couldn't find a double room on the reservation platform. The price at the hotel front desk was different. I was out playing at the time, so I ordered a double room with a similar price. As a result, when I returned to the hotel, I was asked to change rooms. I was too lazy to change, so I had to pay more. It was not to make up for the price difference, but to increase the price. It was very unreasonable. The originally pleasant trip was ruined. It was like eating a fly.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your comments on our hotel. We have also verified the situation with the front desk regarding your problem. The twin beds were in short supply that day, so the twin beds online were all closed. The online price will be different from the front desk price. There is indeed a price difference between our different room types, so we need to make up the price difference, not increase the price to let you stay. We are sorry for the bad experience you have.
Guest User
Deluxe Double Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
After staying at this hotel, I have renewed my stay. The service is warm, the environment is clean, tidy and comfortable, and the breakfast is also very good. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, your affirmation is better than thousands of gorgeous words, which will be our greatest motivation. Xiaofeng and his friends will work harder and look forward to having the honor to prepare more surprises for you! Thank you for coming and look forward to seeing you again next time!
Guest User
Business Double Room
Stayed in Nov 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The room is sunny, well-equipped, clean and hygienic, the waiters are warm and thoughtful, and the breakfast is varied. In short, it is a very good hotel for tourists.
Original TextTranslated by Google
Response from Property: Every encounter in this world is a long-awaited reunion. Thank you for your support of Xiaofeng. Xiaofeng and our friends have come to where we are today step by step. We especially cherish the support of every guest. Our original intention is to bring the best quality rooms and the most considerate services to you in return for your love for us. We hope you can feel our sincerity!