No.42 Wenquan East Road, Wenquan Town, Conghua District, Guangzhou, Guangdong, 510970, ChinaView Hotel Details
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Jinyuan Hot Spring Hotel Guangzhou Guest Reviews
4.4/5
163 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(163)
Positive reviews(153)
Reviews with photos/video(37)
Awesome rooms(52)
Relaxing hot springs(26)
Classy environment(22)
Quiet & comfortable(11)
Friendly front desk staff(8)
Convenient parking(6)
Large rooms(5)
Many amenities(3)
Negative reviews(9)
JJJZZZ
Deluxe Hot Spring Double Bed Room With Private Tub
Stayed in Jan 2023
Couples
14 review
3.7/5
Posted on Feb 28, 2023
Super friendly staff. Clean private soaking tub.
Response from Property: Dear customer, thank you very much for your evaluation, if you find your stay pleasant, please give us a five-star praise, we will continue to work hard and look forward to your visit again. Thank you!
Kuljit
Large Screen Movie Hot Spring Double Bed Room With Private Tub
Stayed in May 2022
Couples
22 review
5.0/5
Outstanding
Posted on Jul 25, 2022
Good!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Double room with spring
Stayed in Feb 2023
Couples
2 review
5.0/5
Outstanding
Posted on Mar 7, 2023
Service: The service is very good, the room is not bad, the hot spring pool is big enough, and the environment is good 👍🏼
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Hot Spring Twin Room With Private Tub
Stayed in May 2023
Other
22 review
4.5/5
Great
Posted on Jun 26, 2023
The room is clean and the hotel service is good. I have been to this hotel for hot spring baths many times and will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Double room with spring
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 29, 2023
The hot spring environment is good and the service is good!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
aupl
Double room with spring
Stayed in May 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jun 24, 2023
The room is good, but the breakfast variety is small
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Zhazha7hao
Double room with spring
Stayed in Mar 2022
Other
50 review
1.0/5
Posted on Apr 18, 2022
I really can't, it's old and crippled, the service is not good, there is a man who is arrogant and doesn't know what to pretend to be a big brother, my friend lives nearby and came to us, the car will stop and wait for us, it's a matter of a few minutes, so fierce The same, the free delivery will not come in the future, the experience is extremely poor, the hot spring water is also a fake hot spring, and the skin of the hand is wrinkled all of a sudden
Original TextTranslated by Google
Response from Property: Dear guest, sorry for not giving you a good experience. After receiving your feedback, we will immediately investigate and make corrections: 1. The security guards in the parking lot have punished the visitors for not doing a good job in the normal reception process, and strengthen training for them. 2. The hotel's hot spring water is directly led to the room through special pipes. The initial temperature is relatively high. It is recommended that you wait until the appropriate temperature before soaking. There is no need to add cold water on the way, otherwise the concentration of the hot spring water will decrease. If you wish, please feel free to contact the lobby manager of our shop to inform us of the details at your convenience. We will actively follow up and try our best to make up for the unpleasant experience brought to you. Hope to provide you with a better staying experience when you visit next time. wish you a happy life.
Guest User
Hot Spring Double Bed Room With Private Tub
Stayed in Apr 2022
Couples
1 review
2.7/5
Posted on May 6, 2022
There is no non-smoking room, the smell of smoke in the room is very strong!
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry for not giving you a good experience. After receiving your feedback, we immediately made investigation and rectification: the design of the hotel's non-smoking room did not satisfy you. If you want, please feel free to contact our store lobby manager to inform you of the details at your convenience. We will actively follow up and try our best to make up for the unpleasant experience you have brought. We hope to provide you with a better stay experience in your next visit. wish you a happy life.
Maiqiaoyun
Deluxe Hot Spring Double Bed Room With Private Tub
Stayed in Feb 2022
Other
2 review
2.5/5
Posted on Mar 22, 2022
Such price, environment and facilities are not good, not worth it!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!