Paco Hotel (Guangzhou Luogang Science City, Jinfeng Metro Station) Guest Reviews
4.7/5
Outstanding
1447 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1447)
Positive reviews(1417)
Reviews with photos/video(118)
Classy environment(169)
Easy to get around(135)
Friendly front desk staff(129)
Many amenities(95)
Close to metro(86)
Delicious breakfast(84)
Convenient parking(54)
Awesome gym(12)
Negative reviews(30)
Lawrence Potter
Superior Room with Kingbed
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Really went out of their way to help me. Everything was excellent. Thank you so much!
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more thoughtful service experience, we have launched the Xiaobai system service. Many daily necessities, consumer goods and other daily services can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Tielin Zhou
Superior Room with Kingbed
Stayed in Jul 2024
Business travelers
2 review
3.2/5
Posted on Aug 15, 2024
heavy smoking smell in the non-smoking room and smoking people in public area.
Response from Property: Dear Distinguished Guests: Hello! Thank you for choosing us in the vast crowd, and we are also sorry that we can not give you a good experience, we will rectify your feedback problems, and hope that you will contact us if you are dissatisfied during your stay, the front desk switchboard is 24 hours a day for you, and we are still waiting for your next meeting.
Guest User
Superior Room with Kingbed
Stayed in Apr 2024
Business travelers
17 review
4.7/5
Amazing
Posted on May 19, 2024
A nice quality and service. The room was ample and well maintained. No tobacco smells and sound insulation was pretty good.
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Paco Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
Guest User
Superior Room with Kingbed
Stayed in Mar 2024
Solo travelers
3 review
3.2/5
Posted on Apr 7, 2024
Some rooms don't have windows so the air circulation is not good and you can feel the humidity in the room. You need to pay extra to get a room with windows.
Also the ground was dirty.
Response from Property: Dear guest, thank you very much for taking the time to comment. First of all, thank you for letting us know about the problems you encountered during your stay at our hotel. It is a pity that the hygiene has given you a bad impression. Please allow us to express our sincerest apologies. We will make rectifications according to your suggestions and hope to have the opportunity to provide you with a better stay experience in the near future. Because the superior room types have inner windows, the windows are located in the corridor or aisle, which is stated on your reservation form. You can consult the front desk next time. The hotel has different room types for guests with different preferences, such as the deluxe king room and the executive king room. They all have large floor-to-ceiling windows facing outward, allowing you to enjoy the beautiful city scenery. We look forward to your visit again and wish you a happy day!
Guest User
Superior Room with Twinbeds
Stayed in Apr 2024
Family
2 review
4.2/5
Very Good
Posted on May 5, 2024
Service good but mo good collection if breakfast
Response from Property: Dear guest: Hello! Thank you for your support of BoGao! Life is like an answer sheet, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope BoGao will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: well
AHCENE,CHINA
Superior Room with Kingbed
Stayed in Mar 2023
Business travelers
12 review
4.2/5
Very Good
Posted on May 1, 2023
Wasn't bad , even though was little bet far
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
VADADI SURESH KUMAR
Superior Room with Twinbeds
Stayed in Nov 2023
Business travelers
41 review
2.7/5
Posted on Dec 25, 2023
it is ok for one night ,no windows in room.
Response from Property: 尊敬的賓客,感謝您選擇了柏高酒店金峯地鐵站店作為您本次的下榻之處。對於此次入住期間所帶給您體驗上的欠佳,我們整個團隊對您深感抱歉。因高級房型都是暗窗,窗户位於走廊或者過道,這個您預訂單上面都有説明哦~ 您下次可以先諮詢一下前台或者是定豪華以上的房型。酒店24小時都有值班經理在的哦!您有任何問題都可以致電前台諮詢。我們將繼續努力為您及更多客人提供更優質更個性化的服務,爭取給您帶來最好的入住體驗。再次感謝您對我們的支持。
Romeo
Superior Room with Kingbed
Stayed in Sep 2024
Business travelers
18 review
4.7/5
Amazing
Posted on Nov 10, 2024
Great stay
Response from Property: 尊敬的賓客,感謝您的鼓勵和肯定!我們所追求的就是讓顧客感動,“當顧客有困難需要幫助時,讓顧客感動的機會就到了”,“親情一家人”的服務品牌堅持了 N 年一直不變,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力!期待您的再次光臨!
Zhongguoren
Superior Room with Kingbed
Stayed in Feb 2023
Business travelers
77 review
4.0/5
Very Good
Posted on Apr 5, 2023
good for business trip,easy to find restaurant and transportation
Response from Property: The hotel provides 24-hour free gym, laundry, more than 300 parking spaces and other facilities/services. Enjoy your holiday and get more information. Please follow the Paco official account. Thank you very much for your recognition and support for us. Your encouragement is the driving force for us to move forward. The hotel will launch more promotions and look forward to your visit again!
Adam
Superior Room with Kingbed
Stayed in Sep 2022
Couples
2 review
3.5/5
Posted on Oct 3, 2022
Was good, saved my night there after some issues with another place booked earlier, the only thing I didn’t like is that the room was supposed to have a little window but unfortunately didn’t… this kind of thing is common but usually in cheaper or downtown hotels.
Response from Property: 感謝您選擇柏高酒店,我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇,高級房型是內窗,窗户是在走道及過道上。如您不喜歡歡迎您下次預訂我們的豪華級以上房型入住體驗,配有落地窗、及有山景房環境優美。希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Anonymous User
Superior Room with Twinbeds
Stayed in Dec 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The hotel rooms are fully equipped with stylish design and first-class service. There is also a place for meditation and tea drinking in the hotel called Yujing, which can be experienced for free. The boss is very nice and gave us fruit when we left😄
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對柏高的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸, 文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相 見!祝:安好!
Guest User
Deluxe Room with Kingbed
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Facilities: I usually like to stay in hotels of similar styles. It's very comfortable here.
Hygiene: It's OK.
Environment: The environment is very good.
Service: The lady at the front desk is very nice, very gentle and easy to talk to.
Mindfulness tea ceremony or mindfulness meditation copying. Choose one: A very perfect hotel. Hahahahahahahaha
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品 質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過 每一天!
Tanhuixin
Superior Room with Kingbed
Stayed in Nov 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The room is clean and well-equipped. The front desk staff is friendly and makes people feel at home! Convenient for travel, 300 meters away from the subway entrance. The hotel also has a special project, mindfulness tea ceremony, which is a very happy experience!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青 睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
Guest User
Executive Room with Kingbed
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel I chose to attend the marathon is on the 5th floor. The location is very good and the surrounding facilities are very good. The lobby is very grand and equipped with a gym, laundry room, restaurant, and terrace leisure space. The room is clean and tidy, especially the toilet. There is a robot delivery for late-night takeout, which is high-end😋
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青 睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
Guest User
Superior Room with Kingbed
Stayed in Nov 2024
Other
6 review
5.0/5
Outstanding
Posted on Dec 22, 2024
This time I came with my husband to run the marathon. I booked a room at this hotel, which is a shopping mall complex, two kilometers away from the starting point, and the environment is good. The breakfast is also OK. It is also very convenient to eat. The first night was on the third floor. There was a lake in the past, and the dishes were really good. After eating, I wanted to go back to the hotel for tea, but I forgot to bring tea sets. Fortunately, there was a set of Kung Fu tea sets in the lobby 😄, which was great. It’s just that in this weather, the air conditioning can’t be turned on, and the heating is too hot. I hope that the hotel can reach a consensus with the government in the future, and it would be better if the check-out time can be delayed for marathon runners.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對柏高酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝:萬事如意!