Xiyue Hotel

Xiyue Hotel Reviews

Xiyue Hotel

Room 2517, 25th Floor, Commercial Building, 76 Phoenix North Road, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Xiyue Hotel
Xiyue HotelXiyue HotelXiyue Hotel
Check available rooms for your travel dates
We Price Match
1 night

Xiyue Hotel Guest Reviews

4.5/5
Good
513 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(513)
Positive reviews(497)
Reviews with photos/video(159)
Great value for money(60)
Large rooms(32)
Comfortable bed(24)
Loved the view(20)
Friendly front desk staff(18)
Convenient for shopping(17)
Near shopping area(16)
Stayed multiple times(10)
Negative reviews(16)
Dmytro_wanderer
Comfy Suite
Stayed in Dec 2024
Couples
24 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Great location to visit Bonski ski/snowboard park Apartment is cozy, clean, has a washing machine, and offers a view. 26th floor. AC units generate heat in winter. Reception is on 25th (hopefully, I got the floors right 😁) Many places to eat breakfast around. Plus the mall itself has everything. Friendly service.
Response from Property: Thank you very much for staying in our apartment and sharing your experience. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard to live up to your praise. Thank you again for your affirmation of our apartment. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Yuexi View Twin Room
Stayed in Aug 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Sep 17, 2024
Very clean and convenient for going to the Guangzhou Sunac Land indoor ski park. Great view too!!
Response from Property: 非常感謝你入住希悦公寓，我們在融創商務樓6號樓25樓，樓層高，視野開闊，可以開融創茂全景，樓下就有小吃一條街，負一樓負二樓是停車場，辦入住的時候把車牌報給前台就可以免費停車，能為您提供一個乾淨整潔且景色宜人的住宿環境，是我們一直以來的追求。期待您的再次光臨，我們會努力做得更好！
Anonymous User
Special Queen Room
Stayed in Nov 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jan 25, 2025
Convenient and spacious, but a bit noisy since there’s construction nearby working 24/7!
Response from Property: 非常感謝你入住希悦公寓，我們在融創商務樓6號樓25樓，樓層高，視野開闊，樓下是市政工程修地鐵，已經接近尾聲了，我們樓層高相對樓層低不是很吵了，樓下就有小吃一條街，周邊有各類食肆，負一樓負二樓是停車場，辦入住的時候把車牌報給前台就可以免費停車，每個房間都是用的一次性面巾浴巾，一次性洗漱用品及免費贈送兩瓶飲用水，床品都是一客一換。能為您提供一個乾淨整潔且景色宜人的住宿環境，是我們一直以來的追求。期待您的再次光臨，我們會努力做得更好
Ivan Tus
Special Queen Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 24, 2024
A Clean and tidy palce for it's price. A metro station is being constructed otherwise i had trouble with transport at first. Better have didi app ready. One a good note, the owner is willing to drop you to the Airport at a small fee incase you are interested.
Response from Property: Thank you very much for staying at Xiyue Apartment. We are on the 25th floor of Building 6, Sunac Business Building. The floor is high and the view is wide. You can see the panoramic view of Sunac Mao. There is a snack street downstairs and various restaurants around. The second floor below the building is a parking lot. You can park for free by reporting your license plate to the front desk when checking in. Each room is provided with disposable face towels, disposable toiletries and two free bottles of drinking water, as well as bedding and towels. One customer and one change. It has always been our pursuit to provide you with a clean, tidy and pleasant accommodation environment. If it is inconvenient for guests to use Didi on their mobile phones, we can also help you to the airport for a fee. We look forward to your visit again and we will try our best to do better.
Guest User
Pleasing Large Screen Projection Double Bed Room (iQiyi Membership)
Stayed in Sep 2024
Travel with friends
10 review
3.7/5
Posted on Jan 16, 2025
convenient for snowboard, very close to Guangzhou Bonski, it is economy
Response from Property: 非常感謝您入住我們公寓並分享你的入住體驗，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們會再接再厲不辜負您的好評。再次感謝您對我們公寓的肯定，期待再次光臨，祝旅途愉快！
Praveen Chotia
Yuexi View Twin Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 20, 2024
It was good hotel, but far from main Guangzhou city
Response from Property: It is indeed far away from the main city, but because of this, it has a wider view and fresher air. We are in the No. 6 business building of Huadu Cultural Tourism City, connected to the three major theme parks of Sunac. It takes about 5 minutes to walk to Sunac Mao and Sunac Paradise. In the hot summer, you can go to Sunac Big Refrigerator for snow skiing, or go to Sunac Water Park to play in the water without basking in the sun. Going to Sunac Park for bungee jumping and roller coaster rides is a good way to relieve stress.
Guest User
Comfy Suite
Stayed in May 2024
Solo travelers
1 review
3.5/5
Posted on Jun 19, 2024
Can really complaint for the price. Clean enough.
Response from Property: Thank you very much for staying in our apartment and sharing your stay experience. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard to live up to your praise. Thank you again for your affirmation of our apartment. We look forward to visiting you again and wish you a pleasant journey.
Cheung Mo Yee
Pleasing Large Screen Projection Double Bed Room (iQiyi Membership)
Stayed in Jan 2024
Family
1 review
2.5/5
Posted on Feb 17, 2024
smelly room, but low price, many shops around. Service good
Response from Property: Open a warm shop and meet a warm you. Thank you very much for staying in our apartment. If you check in just after cleaning the room, there may be a smell of disinfectant. In the future, we will arrange to open the door and windows before check-in and wait for the smell to dissipate before arranging check-in. . We have been working hard to provide guests with comfortable accommodation experience and considerate service. We look forward to your visit again and wish you a happy life! !
Guest User
Yuexi View Twin Room
Stayed in Jun 2023
Family
2 review
4.7/5
Amazing
Posted on Jul 11, 2023
clean and tidy. It can offer non-smoking room.
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Pleasing Scenic View Double Bed Room
Stayed in May 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Jun 29, 2024
Excellent
Response from Property: 很開心能得到您如此美好的評價！為您服務是我們的責任和義務，您的滿意就是對我們最大的鼓勵。祝您在今後的日子裏一切順利，滑雪場上更加英姿颯爽，期待再次迎接您的到來！
Jack6628
Pleasing Scenic View Double Bed Room
Stayed in Feb 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Mar 20, 2024
good hotel
Response from Property: 開一間温暖的小店，遇見温暖的您，非常感謝您入住我們公寓，很高興您對我們的公寓和各項服務的認同及讚賞，我們一直努力為客人提供舒適的住宿體驗和貼心的服務。感謝您給予我們的肯定，歡迎您再次光臨！祝您 生活愉快！！
Guest User
Yuexi View Twin Room
Stayed in Dec 2024
Family
68 review
4.8/5
Amazing
Posted on Jan 31, 2025
I came to Huadu to ski on the first day of the Chinese New Year. I chose this hotel mainly because it is close to the ski resort. Breakfast is downstairs, which is very convenient. The underground parking lot is relatively large and free parking is available for accommodation.
Original TextTranslated by Google
Response from Property: We opened a warm little shop and met a warm you. Thank you very much for staying in our apartment. Regarding disposable slippers, we have a reminder at the front desk. If you need disposable slippers, you can go to the front desk to get them. We have been working hard to provide guests with a comfortable accommodation experience and considerate service. We look forward to your visit again and wish you a happy life! !
Will
Pleasing Scenic View Double Bed Room
Stayed in Dec 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jan 8, 2025
This is the second time to stay in this hotel, the room is cheap and the facilities are not bad. This time the room also provides no wireless charger for guests, which is suitable for lazy people like me who do not want to plug in the cord.
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們公寓並分享你的入住體驗，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們會再接再厲不辜負您的好評。再次感謝您對我們公寓的肯定，期待再次光臨，祝旅途愉快！
HelenWW
Special Queen Room
Stayed in Dec 2024
Business travelers
3 review
3.0/5
Posted on Jan 4, 2025
There is construction going on in front of the hotel, which is noisy 24 hours a day. In the early hours of the morning, there is also constant noise from upstairs, which makes it impossible to sleep. The bed board is made of cotton, which has been permeated with a bad and disgusting smell for many years.
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們公寓並分享你的入住體驗，前面施工並不是我們能決定的，他們沒完工我們也很苦惱，床墊較軟您不舒服可以更換，房間每個客人退房後都會消毒打掃除味，我們做不到你滿意是我們的問題，對不起，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，再次感謝您對我們公寓的肯定，期待再次光臨，祝旅途愉快！
kawcn
Yuexin Family Business Suite Twin Room
Stayed in Nov 2024
Family
27 review
4.0/5
Very Good
Posted on Dec 29, 2024
Pros: The staff are nice and helpful. The location of the apartment is very good. It is a 5-minute walk to Sunac Paradise and there are many delicious food nearby. The room is large, has a washing machine, the bed is very comfortable, and the price is high. Disadvantages: The apartment uses a boiler-type water heater, and it only takes 15 minutes to use hot water (hot water is very important to me. If I knew this when booking, I would not choose it) because there is not enough hot water to use. Every time it is used up, For hot water, you have to wait 25 minutes before the hot water is completely boiled. There is only one stool in the room, which is not enough. The apartment only provides disposable bath towels, so it is recommended to bring your own bath towels. Summary: $3xx for a two-night stay is too cheap, so I accept that you get what you pay for, but those who are more demanding will have to worry about it, but I probably won’t choose it next time. P.S: Due to insufficient hot water supply, I had to go out to wash my hair for two consecutive nights. One pot of water cannot be used to shower and wash my hair.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience. Your satisfaction is our driving force. The water heaters in the apartment are installed uniformly. All rooms are of the same model. The electric water heater takes electricity from the room to heat the water. It takes about 15 to 20 minutes to heat the water. Then the next shower also needs to be 15 to 20 minutes apart. This ensures that there is enough hot water for a shower. We have stickers on our water heaters to remind you. I hope you understand and wish you a happy life!