Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.1
Service8.3
Cleanliness8.3
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All reviews(1175)
Positive reviews(1120)
Reviews with photos/video(299)
Classy environment(36)
Friendly front desk staff(35)
Convenient parking(30)
Easy to get around(29)
Average sound insulation(22)
Delicious breakfast(14)
Many amenities(10)
Perfect for business trips(8)
Negative reviews(55)
Guest User
Special Queen Room
Stayed in Mar 2025
Solo traveler
14 review
8.5/10
Very Good
Posted on May 5, 2025
Fair enough the hotel is good but the bed is strong like an orthopaedic style
Response from Property: Dear guest, thank you for your review of the hotel! If you come here next time, I hope you can book this hotel again. Looking forward to seeing you again!
Sunder Palani
Twin Room
Stayed in Mar 2024
Business traveler
8 review
5.5/10
Posted on Apr 28, 2024
This place is ok. Staff not very accommodating to book as Didi for me. The price was not to much so I would not be so demanding. 30 minutes to airport by taxi. Cost $105 at 6am in the morning to get to airport by a flat down taxi.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
JHM768
Twin Room
Stayed in Mar 2025
Business traveler
7 review
4.0/10
Posted on Apr 29, 2025
Not very good breakfast item very less
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. If you come here next time, I hope you can book this hotel again. Looking forward to seeing you again!
ASHRAFUL 0606
Twin Room
Stayed in Nov 2023
Business traveler
11 review
9.5/10
Amazing
Posted on Mar 13, 2024
Everything was good here,but the location is little bit far from the business area.
Response from Property: We are very grateful for your full praise and affirmation of us!!! We pursue neighborhood service and give users the warmth of home. Thank you for feeling at home. We also look forward to your next stay. We can provide you with more Service makes you trust us more! Like us more! Finally, I wish you good health and smooth work! Welcome to come home often~
av
Twin Room
Stayed in Apr 2024
Couple
2 review
2.0/10
Posted on May 14, 2024
It bad, hotel smell ciggarete at lift and front desk.
Checkout at 12 Pm , at 07.00 Am already knock my door to reminder checkout. Bad attitude The staff no smile. Only stay 1 night then i find another hotel
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
JK Muller
Twin Room
Stayed in May 2024
Business traveler
20 review
7.5/10
Posted on Jun 13, 2024
Hotel did the job.
Response from Property: Dear guests, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, we hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
NAZIR
Special Queen Room
Stayed in Jan 2023
Family
4 review
6.0/10
Posted on Feb 23, 2023
Hello folks, I book this hotel through Ctrip app and when I get the location of the hotel and go the reception, the staff told me lie that our machine is broken for check in and you cancel the order, i told her why i should cancel the order, i was with my family with two kids so i told her kindly allow us to stay and then will look for other hotels, Although she was giving rooms to other chinese people. After that I get the room card and when get at the floor, the card was not working, then i come down and call for help. our room TV have a problem, after spending one night they didt solve the TV and charging mobile phone issue, then they allow us to change the room. My overall experience especially with the reception staff at check in was not good, she is not cooperative with foreigners.
Response from Property: Thank you for your comments during your busy schedule~ Our hotel is a cultural hotel with the theme of leisure and entertainment. Your affirmation is the driving force for our continuous improvement, and we will definitely make persistent efforts~ Let every customer live happily, and we will continue to improve Product and service quality, we hope to have the opportunity to provide you with better service in the near future, and look forward to meeting you next time
Kelvin benard
Special Queen Room
Stayed in Mar 2025
Other
4 review
8.0/10
Very Good
Posted on Apr 19, 2025
Great
Response from Property: 感謝您百忙之中的評價, 我們會不斷提升產品和服務品質,我們希望在不久的將來有機會為您奉上更好的服務,期待和您下一次相遇哦~
YAWMICHAEL
Special Queen Room
Stayed in Jul 2022
Business traveler
7 review
9.0/10
Great
Posted on Oct 11, 2022
Not so bad for the price. I must say it’s quite good. The location is good cos it’s close the almond everything you will need.
Response from Property: Thank you for choosing US among the many hotels, the one that suits you is always the most comfortable, the one that you choose is always the best, may the Beryl Airport Hotel be your first choice, I wish you a happy life, come back often
kush
Twin Room
Stayed in Apr 2024
Business traveler
17 review
8.0/10
Very Good
Posted on Jun 1, 2024
Ok hotel
Response from Property: 感謝您對我們的肯定,您的五分好評就是我們的燃料,有了燃料就能飛的更高,更遠.我們會不斷創新,不斷完善,為奔波在路上的人兒提供最好最温馨的第四空間.
Guest User
Special Queen Room
Stayed in May 2024
Couple
1 review
10/10
Outstanding
Posted on Jun 30, 2024
Ok firm
Response from Property: 感謝您百忙之中的好評,我們真的好開心的呀~咱們酒店是一家以休閑娛樂為主題的人文酒店.您的肯定是我們不斷進步的動力,我們一定會再接再厲~讓每一位顧客住的開心,我們會不斷提升產品和服務品質,我們希望在不久的將來有機會為您奉上更好的服務,期待和您下一次相遇哦~
Bhanu
Twin Room
Stayed in Mar 2024
Business traveler
6 review
8.5/10
Very Good
Posted on Jun 29, 2024
All good
Response from Property: Thank you for your affirmation of Airport Hotel among the vast choices. Your recognition is the greatest support for us. The hotel is located at No. 138 Gangbei Road, close to the surrounding major food and business districts and the famous scenic spot Baiyun Mountain. Airport Hotel has always been committed to serving every customer. We are honored to receive your affirmation and look forward to your visit again!
Anonymous User
Special Queen Room
Stayed in Sep 2022
Business traveler
1 review
6.0/10
Posted on Oct 25, 2022
Good price and good location...........................
Response from Property: Thank you for choosing US among the many hotels, the one that suits you is always the most comfortable, the one that you choose is always the best, may the Beryl Airport Hotel be your first choice, I wish you a happy life, come back often
Yousef1988
Twin Room
Stayed in Sep 2023
Business traveler
9 review
10/10
Outstanding
Posted on Nov 6, 2023
Thank you
Response from Property: 完美旅途中,總有不期而遇的温暖,感動常在.我們很樂意去為每一位顧客提供熱情周到的服務,您的滿意就是我們前進的最大動力,做再多也是值得的.願您的每一次旅行都有回到家的感覺,對家人的關懷.體貼.照顧,是每位員工送給顧客最真誠的禮物,希望與您再次相遇.
Anonymous User
Special Queen Room
Stayed in Jan 2023
Business traveler
7 review
4.5/10
Posted on Feb 15, 2023
Not has window
Response from Property: Thank you for your review despite your busy schedule~ You have booked a room without windows. If you want to stay in a room with windows, it is recommended to book a room with windows next time.