Baili Airport Hotel (Guangzhou Baiyun No.5 Apron) Guest Reviews
4.4/5
1187 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(1187)
Positive reviews(1138)
Reviews with photos/video(375)
Friendly front desk staff(48)
Easy to get around(45)
Classy environment(40)
Convenient parking(34)
Average sound insulation(22)
Delicious breakfast(15)
Perfect for business trips(8)
Close to airport(7)
Negative reviews(49)
Sunder Palani
Discount Twin Room
Stayed in Mar 2024
Business travelers
7 review
2.7/5
Posted on Apr 28, 2024
This place is ok. Staff not very accommodating to book as Didi for me. The price was not to much so I would not be so demanding. 30 minutes to airport by taxi. Cost $105 at 6am in the morning to get to airport by a flat down taxi.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
ASHRAFUL 0606
Discount Twin Room
Stayed in Nov 2023
Business travelers
11 review
4.7/5
Amazing
Posted on Mar 13, 2024
Everything was good here,but the location is little bit far from the business area.
Response from Property: We are very grateful for your full praise and affirmation of us!!! We pursue neighborhood service and give users the warmth of home. Thank you for feeling at home. We also look forward to your next stay. We can provide you with more Service makes you trust us more! Like us more! Finally, I wish you good health and smooth work! Welcome to come home often~
av
Discount Twin Room
Stayed in Apr 2024
Couples
2 review
1.0/5
Posted on May 14, 2024
It bad, hotel smell ciggarete at lift and front desk.
Checkout at 12 Pm , at 07.00 Am already knock my door to reminder checkout. Bad attitude The staff no smile. Only stay 1 night then i find another hotel
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
JK Muller
Discount Twin Room
Stayed in May 2024
Business travelers
20 review
3.7/5
Posted on Jun 13, 2024
Hotel did the job.
Response from Property: Dear guests, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, we hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
NAZIR
Special Queen Room
Stayed in Jan 2023
Family
4 review
3.0/5
Posted on Feb 23, 2023
Hello folks, I book this hotel through Ctrip app and when I get the location of the hotel and go the reception, the staff told me lie that our machine is broken for check in and you cancel the order, i told her why i should cancel the order, i was with my family with two kids so i told her kindly allow us to stay and then will look for other hotels, Although she was giving rooms to other chinese people. After that I get the room card and when get at the floor, the card was not working, then i come down and call for help. our room TV have a problem, after spending one night they didt solve the TV and charging mobile phone issue, then they allow us to change the room. My overall experience especially with the reception staff at check in was not good, she is not cooperative with foreigners.
Response from Property: Thank you for your comments during your busy schedule~ Our hotel is a cultural hotel with the theme of leisure and entertainment. Your affirmation is the driving force for our continuous improvement, and we will definitely make persistent efforts~ Let every customer live happily, and we will continue to improve Product and service quality, we hope to have the opportunity to provide you with better service in the near future, and look forward to meeting you next time
YAWMICHAEL
Special Queen Room
Stayed in Jul 2022
Business travelers
7 review
4.5/5
Great
Posted on Oct 11, 2022
Not so bad for the price. I must say it’s quite good. The location is good cos it’s close the almond everything you will need.
Response from Property: Thank you for choosing US among the many hotels, the one that suits you is always the most comfortable, the one that you choose is always the best, may the Beryl Airport Hotel be your first choice, I wish you a happy life, come back often
kush
Discount Twin Room
Stayed in Apr 2024
Business travelers
17 review
4.0/5
Very Good
Posted on Jun 1, 2024
Ok hotel
Response from Property: 感謝您對我們的肯定,您的五分好評就是我們的燃料,有了燃料就能飛的更高,更遠.我們會不斷創新,不斷完善,為奔波在路上的人兒提供最好最温馨的第四空間.
Guest User
Special Queen Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Ok firm
Response from Property: 感謝您百忙之中的好評,我們真的好開心的呀~咱們酒店是一家以休閑娛樂為主題的人文酒店.您的肯定是我們不斷進步的動力,我們一定會再接再厲~讓每一位顧客住的開心,我們會不斷提升產品和服務品質,我們希望在不久的將來有機會為您奉上更好的服務,期待和您下一次相遇哦~
Bhanu
Discount Twin Room
Stayed in Mar 2024
Business travelers
6 review
4.2/5
Very Good
Posted on Jun 29, 2024
All good
Response from Property: 感謝您能在茫茫選擇中給予空港酒店的肯定,您的認可可是對我們最大的支持,酒店位於崗貝路138號,離周邊各大美食商圈,著名景點白雲山距離都很近,空港酒店一直致力於服務好每一位顧客,能得到您的肯定,我們倍感榮幸,期待您的再次光臨!
Anonymous User
Special Queen Room
Stayed in Sep 2022
Business travelers
1 review
3.0/5
Posted on Oct 25, 2022
Good price and good location...........................
Response from Property: Thank you for choosing US among the many hotels, the one that suits you is always the most comfortable, the one that you choose is always the best, may the Beryl Airport Hotel be your first choice, I wish you a happy life, come back often
YOSNH
Discount Twin Room
Stayed in Sep 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Thank you
Response from Property: 完美旅途中,總有不期而遇的温暖,感動常在.我們很樂意去為每一位顧客提供熱情周到的服務,您的滿意就是我們前進的最大動力,做再多也是值得的.願您的每一次旅行都有回到家的感覺,對家人的關懷.體貼.照顧,是每位員工送給顧客最真誠的禮物,希望與您再次相遇.
Anonymous User
Special Queen Room
Stayed in Jan 2023
Business travelers
7 review
2.2/5
Posted on Feb 15, 2023
Not has window
Response from Property: Thank you for your review despite your busy schedule~ You have booked a room without windows. If you want to stay in a room with windows, it is recommended to book a room with windows next time.
Guest User
Elegant Twin Room
Stayed in Oct 2024
Family
2 review
2.0/5
Posted on Nov 5, 2024
The room was totally different from the photos I booked. The room was small and dirty. The window was very small in the corner. The picture showed a big window! The hygiene was also very worrying. There were all kinds of yellow stains on the walls. I was very disappointed.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!您的寶貴意見對我們非常重要,我們已將其分發至相關部門。經核實,電視背景牆的黃色點點是圖案背景本色呢,若您下次至此,希望您能再次預訂本酒店,給我們一個機會來跟您道歉。期待您再次光臨!
Guest User
Special Queen Room
Stayed in Jul 2024
Travel with friends
39 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The room is cost-effective, the environment is also good, there are washing machines and dryers, so you don't have to worry about clothes not drying. The front desk service attitude is very good
Original TextTranslated by Google
Response from Property: We are very grateful for your full praise and affirmation!!! We pursue neighborhood service and give users the warmth of home. Thank you for feeling at home and look forward to your next stay. We can provide you with more services to make you trust us more! Like us more! Finally, I wish you good health and smooth work! Welcome to come home often~
Guest User
Special Queen Room
Stayed in Jul 2024
Other
4 review
4.0/5
Very Good
Posted on Oct 31, 2024
It's just so-so, I can only say it's acceptable. It's just so-so, I can only say it's acceptable. It's just so-so, I can only say it's acceptable. It's just so-so, I can only say it's acceptable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店本次入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,若您下次至此,希望您能再次預訂本酒店,給我們一個機會來跟您道歉。期待您再次光臨!