Lavande Hotel(Guangzhou Xiajiao Metro Station Shaxi Hotel Supplies City Store) Reviews

Best hotel to live on Guangzhou and it’s just near to Shaxi Market

good good

The service attitude is very good. The hotel style is very warm, the facilities are complete, the lobby is large, the front desk service is good, very considerate, the check-in is fast, the room is clean and tidy, the network is powerful, the bed is large, the bathroom is clean, the shower is very comfortable, the room attendant is enthusiastic and proactive When they greeted us and saw that we had children, they upgraded our room. Parking is convenient, the parking lot is large, and it is convenient to wash clothes and use the dryer. It's great!

The room is clean and elegant, the facilities are complete, the service is warm and good.

This room costs more than 400 yuan. I thought it should be quite good. I was woken up by the frequent rumble of the elevator at 5 am. The sound was so loud that even the door could not block it! When checking in, the staff clearly informed that "the KTV next door will not be open after 2 am, and the elevator will be out of service." As a result, people went in and out all night, and the sound insulation was extremely poor. It was impossible to rest! After complaining to the staff on duty, the other party was perfunctory and had no sincerity to solve the problem. Not only is the hotel's facility management chaotic (the elevator that was said to be out of service was running all night), but the service attitude is even more chilling. I spent money but it felt like staying up all night at the train station. It's not worth the price at all! I strongly recommend avoiding thunder! I didn't sleep much all night, and I checked out and left at more than 8 o'clock the next day. In addition, the room network is not working. Don't stay in 8221.

I booked the wrong hotel and booked this Lavande. It was far worse than the one next door. When I entered the room, the pillows were not changed. I asked their staff to come and check. They only said to change the pillows. It was fine for the night. I also asked them to look at the pillows that were changed. There were hairs on the surface. There were also bed sheets and quilt covers. It was very scary. They only changed one. It was fine for the night. I was itchy all over when I slept. I told them the next day. They just said we had disinfected and passed the test. That was it. You all came up to check. There were hairs on the pillowcases when I changed them in front of me. Why don't you change the room? If not, you can just apologize to me. It seems that it is none of your business. It is the bed sheets and quilt covers that have a lot of hairs. You came up to change them yourself. Why didn't you admit it the next day? The boy who checked in at night at least said sorry, but he turned his face and denied it the next day. Is this your attitude to deal with problems? There were a lot of dirt and hair on the bed sheets and quilt covers. It was disgusting. They kept saying that they did not exceed the standard. I said the sheets, quilt covers and pillowcases were dirty, not that you failed the inspection, but kept saying that you passed the inspection. What's the point of passing the inspection? I asked you to come over to check it out, but you kept pushing and pulling, and you have no sense of responsibility for the customers. You just kept saying that there was no problem with our inspection, and it was not our business if it was dirty. You just said one sentence to deal with the problem, and you refused to admit it. Their sheets, quilt covers and pillowcases all have clumps of dirt and hair. Also, remember to ask them to confront them on the spot and record a video. They will not admit it after changing it. Store manager, look at the chats of your employees, what tone and attitude, and see who replied. I am your customer, not your enemy. I was not angry in the first place. You are dealing with problems, not provoking birthdays.

The location of the hotel is easy to find. There is a bus station and subway next to it. You can call in advance to book a room. The bedding in the room is clean and tidy. You must choose Lavande when traveling!

The room is very clean and quiet. Children can sleep until dawn. It is very close to Chimelong. The starting price of a taxi is recommended.

Convenient transportation, the service attitude of the lady at the front desk is very good

Service: good attitude Environment: The environment is very clean Hygiene: Hygiene is very good Not bad, good, come again next time

Stayed in a deluxe double room, the bathroom was so smelly that it made me vomit. It must be that the sewer was reversed. Hygiene is average, many places seem not cleaned The toilet paper towels were all used by the previous guest and were not brand new. The overall reception at the front desk was average. When I had a problem, the staff who came to handle it were not very polite. When I helped with the TV problem, the front desk customer service was not very polite and acted impatient. When I left, I slammed the door. Later, someone else came to see it and solved it. The TV is not up to the standard of this brand compared to all the other brands I have stayed in. :

The service is very meticulous. It is convenient to travel with the elderly and children during the Spring Festival, and the cost performance is very high.

Good location, the room I booked smells good, the front desk upgraded it, there is a KTV next to it which is a bit noisy

The facilities are complete, clean and tidy, the service is good, the transportation is convenient, and there are ample parking spaces.