Vienna International Hotel Guangzhou railway station Sanyuanli subway station Reviews

Response from Property: 尊敬的貴賓您好，感謝您的誇獎，前台小哥哥/小姐姐收到誇獎開心到飛起！幫您寄存行李、推薦餐廳都是我們的小日常，下次您過來送伴手禮呀~能讓您覺得像家人一樣貼心，我們的服務就值啦！無論是延遲退房還是定製早餐，您開口我們就盡力做到，等您常回來看看~

Response from Property: Dear distinguished guest, thank you for your 5-point praise. I believe that good reputation comes not only from the hotel's own quality service, but also from the good experience and communication of customers. I look forward to you recommending us to more relatives and friends, and I also look forward to your next visit. I wish you a happy life!

Response from Property: Dear, thank you for your detailed evaluation! Your meeting with Vienna is fate. I believe that every encounter in life is arranged by God. I am glad that I can bring you wonderful memories after a short encounter. The most sincere blessing turns into wind and blows to your side. The sincere greetings turn into rain and float in front of your window. I turn Vienna's gratitude into thousands of words and pray for your eternal happiness!

Response from Property: 尊敬的貴賓您好，感謝您的5分好評，相信好的口碑除了來自於酒店自身的品質服務外，也來自於顧客的良好體驗與傳播，期待您向更多的親朋好友推薦我們，也期待您的下次光臨，祝您生活愉快！

Response from Property: Dear distinguished guest, thank you for your compliment. The front desk manager Ben was so happy to receive the compliment! Helping you to store your luggage and recommending restaurants are our daily routine. Next time you come, we will give you a gift. If you feel as caring as family, our service is worth it! Whether it is late check-out or customized breakfast, we will do our best to meet your needs. We look forward to seeing you back often~

Response from Property: 親愛的，感謝您細緻的評價！您和維也納相逢就是緣份，相信生命中的每一次邂逅都是上天的安排，很高興在短暫的相遇後還能帶給您美好的回憶。最真的祝福化作風，吹到您的身邊，追真誠的問候化作雨，飄灑到您的窗前，把維也納君們的感謝化作千言萬語，為您祈禱永遠幸福

Response from Property: Dear, thank you for your detailed evaluation! Your meeting with Vienna is fate. I believe that every encounter in life is arranged by God. I am glad that I can bring you wonderful memories after a short encounter. The most sincere blessing turns into wind and blows to your side. The sincere greetings turn into rain and float in front of your window. I turn Vienna's gratitude into thousands of words and pray for your eternal happiness!

Response from Property: Thank you for your recognition and satisfaction. Your satisfaction is our greatest comfort and reward. Xiaowei will work harder in the future! The conditions, facilities and services of the store are all brand new, and the service quality is also excellent! Whether you are on a business trip or a tourist, you can rest assured to stay in our Vienna. Thank you again for your praise and look forward to your visit again!

Response from Property: 親愛的，感謝您細緻的評價！您和維也納相逢就是緣份，相信生命中的每一次邂逅都是上天的安排，很高興在短暫的相遇後還能帶給您美好的回憶。最真的祝福化作風，吹到您的身邊，追真誠的問候化作雨，飄灑到您的窗前，把維也納君們的感謝化作千言萬語，為您祈禱永遠幸福！

Response from Property: 尊敬的客人，非常抱歉此次入住未能讓您獲得滿意的體驗，對於您提出的問題我們深感愧疚，也誠摯感謝您的反饋，這讓我們能更清晰地發現服務中的不足。關於房間內沒有小冰箱和水果的問題，我們已經記錄下來並反饋給相關部門。目前我們正在評估在客房配置小冰箱的可行性，希望能在未來為客人提供更便利的冷藏條件；而水果供應方面，我們也會重新審視服務流程，考慮在客房佈置中增加這一選項，讓客人感受到更貼心的服務。對於清潔室未能主動更換所有已使用物品的情況，這確實是我們工作的疏漏。我們已經對客房清潔團隊進行了嚴肅的內部溝通，重申了物品更換的標準和要求，後續會加強檢查力度，確保所有已使用的物品都能被及時、全面更換，不再讓您需要額外致電提醒。您的批評是我們改進的動力，我們真心希望能有機會彌補此次的遺憾。如果您願意再次光臨，相信我們一定會呈現更完善的服務。如有任何其他想法，也歡迎隨時聯繫我們，祝您生活愉快。

Response from Property: Thank you very much for your review. Thank you for choosing Vienna International Hotel Guangzhou Railway Station Sanyuanli Subway Station Branch. Thank you for recognizing our hotel services. We are honored that the hotel's geographical location is close to the airport and the city center. At the same time, the store is located on Sanyuanli Avenue in Guangzhou, adjacent to large domestic auto parts cities, beauty expo cities, leather goods cities, clothing wholesale markets, and surrounded by many popular shopping, dining, leisure and entertainment squares. It is a short walk away, bringing unlimited convenience to your trip to Guangzhou. Your awesome comments will be our motivation. I wish you success in your work and look forward to meeting you next time.

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店並抽出時間分享寶貴的體驗反饋！我們很榮幸酒店優越的地理位置和乾淨整潔的客房能得到您的認可，這也是我們一直以來努力維護的品質標準。對於此次入住中隔壁房間噪音給您帶來的困擾，我們深表歉意，已同步相關部門加強隔音優化及入住管理，後續也會更加關注房間隔音問題，竭力為賓客打造安靜舒適的休憩環境。同時，您對服務團隊的肯定也將激勵我們持續提升服務細節，期待下次能為您帶來更完美的入住體驗！祝您生活愉快，萬事順意！

Response from Property: Dear, thank you for your detailed evaluation! Meeting Vienna is fate, and I believe every encounter in life is arranged by heaven. I am glad that after a brief encounter, it can still bring you beautiful memories. The most genuine blessing style, blowing to your side, chasing sincere greetings into rain, drifting to your window, turning the thanks of the Vienna monarchs into thousands of words, praying for eternal happiness for you!

Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾，給您帶來不好的感受，我們十分慚愧！針對您提到的問題，我們已記錄在案，並將有針對性的做出整改措施，若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。