Country Garden Guangzhou Fengyue Phoenix City Hotel

Country Garden Guangzhou Fengyue Phoenix City Hotel Reviews

Country Garden Guangzhou Fengyue Phoenix City Hotel

Guangyuan East Road Xintang Section Phoenix City, Zengcheng District, Guangzhou, Guangdong, 511340, ChinaSee Hotel Details
Country Garden Guangzhou Fengyue Phoenix City Hotel
Country Garden Guangzhou Fengyue Phoenix City HotelCountry Garden Guangzhou Fengyue Phoenix City HotelCountry Garden Guangzhou Fengyue Phoenix City Hotel
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1 night

Guest Reviews

9.3/10
Very Good
1112 review
Verified reviews
Location9.5
Amenities9.0
Service9.4
Cleanliness9.4
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All reviews(1112)
Positive reviews(1078)
Reviews with photos/video(258)
Friendly front desk staff(150)
Perfect for kids(48)
Great swimming pool(38)
Garden view(30)
Great air circulation(28)
Luxurious(23)
Delicious buffet(13)
Negative reviews(34)
Mama_watoto
2-bed Room With Garden View
Stayed in May 2025
Family
27 review
8.5/10
Very Good
Posted on Jun 2, 2025
Relatively good hotel Pros: Spacious rooms, comfortable bedding, large hotel with indoor and outdoor pools, western and chinese restaurants, location is easily accessible. Customer service was good too! Cons: Some facilities seem to be run down, carpets smell old and the pools are not regularly cleaned.
Response from Property: Dear Valued Guest Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you enjoyed our spacious rooms, comfortable bedding, convenient location, and the variety of dining options available. It’s also wonderful to know that our customer service met your expectations—we strive to provide a welcoming and attentive experience for all our guests. At the same time, we sincerely appreciate your constructive comments regarding the areas needing improvement. We regret that certain facilities did not meet your expectations, particularly the condition of the carpets and pool maintenance. Please rest assured that we are addressing these concerns with our team to ensure a more pleasant experience for future guests.
Guest User
Queen Room With Garden View
Stayed in Jun 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 14, 2025
The staff was very pleasant and helpful. The service was very good. The facilities were very convenient. The environment was very pleasant.
Response from Property: 尊敬的賓客，感謝您選擇入住我們酒店並分享如此用心的點評！得知您在入住期間感受到温暖與舒適，是我們最大的榮幸。一直以真誠細緻的服務為客人創造驚喜。同時，您對房間佈局、早餐體驗和設計風格的喜愛，也讓我們的團隊倍感欣慰，您的滿意正是我們不斷精進的動力。期待下次能再為您提供更美好的入住體驗，祝您生活愉快，旅途常伴驚喜！
Ibraham
Queen Room With Lake View
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 2, 2025
We had a fantastic stay at the Phoenix City Hotel in Guangzhou. From check-in to check-out, the staff were incredibly friendly, professional, and always willing to help. A special thank you to Sophie, who went above and beyond to ensure we felt welcome and comfortable. She was attentive, kind, and quick to resolve any minor issues we had during our stay. Her exceptional service truly made a difference. The hotel itself is beautiful and well-maintained, with everything we needed for a relaxing visit. Highly recommend and we will definitely be back!
Response from Property: We are absolutely delighted to hear about your wonderful experience at Phoenix City Hotel Guangzhou! It brings us immense joy to know that from check-in to departure, our team’s warmth, professionalism, and attention to detail made your stay truly memorable
Yuni_Soul_GZ_CA_KR
2-bed Room With Garden View
Stayed in Jul 2024
Family
15 review
9.5/10
Amazing
Posted on Aug 11, 2024
My family is currently living in Panyu area, GZ. I have two little girls, 2 and 4 years old. During this summer vacation, my husband and I decided to visit many of hotels having pools with good price including breakfast and dinner. Overall, we enjoyed 2 days so much. Outdoor pools open from 3 pm, so the second day before check-out, we played at an indoor pool (1m) which is not good enough for 2 years old girl but we enjoyed swimming 😉 for the dinner set, we were served a sashimi dish, beef and chicken steak, pasta, salad, soup, fruits for dessert, and tea. The dish was not good quality but Ok about the room price. 😁 since we had a good deal with the room rate. However, I was very satisfied with breakfast 😍 overall, I’m willing to visit here again! Especially the location is good! It takes less than 1 hr from my house. 🤩 what do you want more?! Dinner, breakfast, pools, and photo spots and close to Panyu 😝
Response from Property: Thank you for choosing Xiaofengjia. Xiaofengjia is surrounded by mountains and rivers, with insects and birds singing, watching the sunset, surrounded by green trees and garden scenery, full of negative oxygen ions, and is committed to providing you with an elegant and comfortable environment for travel/business trips to relax your body and mind.
Guest User
Queen Room With Lake View
Stayed in Oct 2024
Business traveler
59 review
10/10
Outstanding
Posted on Nov 2, 2024
it is so happy to be here when on business . the hotel is magic in my mind .
Response from Property: Thank you for choosing to stay at Xiaofeng's home and for giving us your valuable suggestions. Xiaofeng has immediately fed back your valuable suggestions to the restaurant manager. We will pay more attention to the variety of breakfast products in the future and give you a satisfactory answer. We sincerely invite you to visit Xiaofeng's home again and wish you a happy life and smooth work!
Guest User
Queen Room With Garden View
Stayed in Mar 2025
Business traveler
1 review
3.0/10
Posted on May 2, 2025
No one was speaking English
Response from Property: 尊敬的賓客，您好~非常抱歉給您帶來了不便！我們目前的外語服務確實有待提升，感謝您的反饋，這對我們非常重要！
Victor 2019
Queen Room With Lake View
Stayed in Nov 2023
Traveling with friends
20 review
10/10
Outstanding
Posted on Dec 2, 2023
Tresta in the front desk was very helpful and she was amazing the entire stay💚
Response from Property: I am very happy to see your comments. We are honored that our service has received such high praise from you. We will continue to serve our guests with this enthusiasm and sincerity. A comfortable, quiet, warm and simple accommodation space is the lifestyle we in Phoenix are committed to creating for you. Where will you be next? When traveling after separation, you must take good care of yourself. On the way to travel, keep running. Remember our city of Phoenix. Come visit often and we look forward to your next visit!
Dansinghani Manish Ashok
2-bed Room With Garden View
Stayed in Mar 2024
Business traveler
11 review
8.0/10
Very Good
Posted on Apr 21, 2024
Nice Hotel and Resort. It was a Hotel and Resort combined together. Nice and delicious breakfast. Worth the price and value for money. This Hotel and Resort was not so far from the Pazhou Canton Fair Complex. Unfortunately on the day of the check-out the Air Conditioner was leaking. Would definitely recommend this Hotel and Resort for anyone who wants to attend the Guangzhou Fair or wants to transit in Guangzhou City.
Response from Property: Dear guests! Thank youo for your praise! For not giving you a satisfactory experience this time,we have made some improvements.
imad-ah
2-bed Room With Garden View
Stayed in Sep 2024
Business traveler
8 review
8.0/10
Very Good
Posted on Oct 19, 2024
Just need some updates room ...
Response from Property: Dear guests！We will improve on thisd side. Thank you for your feedback!!
Sairmax
Queen Room With Garden View
Stayed in Mar 2023
Business traveler
13 review
9.5/10
Amazing
Posted on Apr 27, 2023
Good stay relax sit at the balcony nature good smimming pool and gym very helpful and gentle Staff at reception.
Response from Property: Thank you for choosing Xiaofengjia. Xiaofengjia is surrounded by mountains and rivers, insects and birds are singing, watching the sunset, surrounded by green trees, garden scenery, full of negative oxygen ions, and is committed to providing you with elegance and comfort for travel / business trip Environment, relax body and mind. Your suggestion Xiaofeng will keep in mind, Xiaofeng has started to update gradually, I look forward to your experience again next time, I wish you a happy life and smooth work!
Aengus
Emerald City Twin Room
Stayed in Dec 2022
Booked for others
9 review
8.0/10
Very Good
Posted on Jan 31, 2023
The food was good but the toliet was always stuck. The service was not bad either.
Response from Property: Dear guests! Thank youo for your praise! For not giving you a satisfactory experience this time,we have made some improvements
Guest User
2-bed Room With Lake View
Stayed in Mar 2023
Traveling with friends
2 review
8.5/10
Very Good
Posted on Apr 8, 2023
Service is fantastic and give us much information around the hotel so we can browse our trip easy
Response from Property: : Thank you, dear host, for staying at Phoenix City Hotel. Xiaofeng's home has a beautiful environment, and is committed to providing guests with a comfortable environment, so that you can have a good experience whether you are on a business trip or on vacation. I hope that the story between you and Xiaofeng's family will draw a line, and wait for it to heat up.
Travel77
Queen Room With Garden View
Stayed in Mar 2023
Booked for others
47 review
10/10
Outstanding
Posted on May 1, 2023
Booked for a friend’s family . They’re very happy
Response from Property: 人生最曼妙的風景，不僅沿途的美好的風景亦是內心的淡定與從容。小鳳家的綠氧環境希望為您身心舒展，感謝您的信任，希望我們能一直為您帶來最優質的服務。五月好事正釀，萬物復甦，所有美好如願以償哦~期待下次光臨！
Anonymous User
Queen Room With Lake View
Stayed in Feb 2023
Business traveler
22 review
8.0/10
Very Good
Posted on Mar 19, 2023
rather good
Response from Property: Your recognition is like a guiding star, shining brightly on Xiaofeng's resolute heart. Your satisfaction is our eternal pursuit! We will continue to provide you with the most sincere service and keep working hard to achieve "there is no best, only better"!
Guest User
2-bed Room With Garden View
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 5, 2025
The room was clean and hygienic; Ms. Nna at the front desk was very friendly and checked us in around 11 o'clock; the performances were also rich and wonderful; the breakfast was also good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您選擇入住並分享寶貴反饋！很高興您滿意房間清潔、早餐品質及文化表演活動。特別榮幸您對前台Ni娜服務的認可，我們已將您的表揚傳達給她和團隊，大家都很受鼓舞呢！期待您下次回家時能發現更多驚喜，祝您生活愉快！