Lavande Hotel (Guangzhou Baogang Avenue Grandbuy Xinyicheng) Reviews
Lavande Hotel (Guangzhou Baogang Avenue Grandbuy Xinyicheng)
Floor 4, North Tower, Lanbao Building, No. 269 Baogang Avenue, Haizhu District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
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Lavande Hotel (Guangzhou Baogang Avenue Grandbuy Xinyicheng) Guest Reviews
4.4/5
1134 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(1134)
Positive reviews(1044)
Reviews with photos/video(107)
Friendly front desk staff(93)
Classy environment(87)
Easy to get around(50)
Large rooms(37)
Perfect for business trips(17)
Strange smell in room(14)
Good Internet(9)
Stayed multiple times(6)
Negative reviews(88)
Guest User
Superior Double Room (No Window)
Stayed in Sep 2024
Couples
3 review
4.2/5
Very Good
Posted on Oct 17, 2024
There are fewer hotel options for foreign travellers in China, so this one was fine. The hotel looks like the photos and has all the basic amenities. The staff had limited English, but did their best to be helpful.
Response from Property: Dear customer, thank you for choosing our store among the vast crowd. Companionship is the most lasting confession. Your satisfied smile is what we have been pursuing. Our store will continue to strive to break through ourselves and do better. We will actively improve your suggestions and look forward to seeing you next time. I wish you a smooth work and a happy life.
Guest User
Business Double Room
Stayed in Oct 2024
Other
5 review
3.0/5
Posted on Nov 20, 2024
just so so
Response from Property: 亲 对于您对小店的不好入住体验小店真的是万分抱歉 入住期间有任何问题都是可以和小麗前台沟通的‘’如您有任何疑问请您及时告知小麗让小麗为您解答呢,祝您生活愉快,工作顺利哈!
Yousef
Deluxe Room (2 Beds)
Stayed in Jul 2023
Business travelers
18 review
2.0/5
Posted on Aug 26, 2023
Not clean its located next to bridge very noise area
Response from Property: Dear, I am very sorry for your bad check-in experience with the store. If you have any problems during your stay, you can communicate with Xiaoli at the front desk. If you are not satisfied with the room, Xiaoli can change the room for you. ! If you have any questions, please inform Xiaoli in time and let Xiaoli answer for you. I wish you a happy life and smooth work!
Anonymous User
Superior Double Room (No Window)
Stayed in Nov 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The surrounding environment is very good, the facilities are clean and tidy, which makes people feel comfortable. The front desk service is in place
Original TextTranslated by Google
Response from Property: 非常感謝您入住小店並分享您的入住感受!您的滿意就是對我們最好的肯定與激勵,我們將不斷努力為您及所有賓客提供更佳的入住感受!爭取讓每位賓客高興而來,滿意而歸,真誠期待您的再次光臨!
Guest User
Superior Double Room (No Window)
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
There are many convenient places to eat, drink, play and shop around the hotel. The hotel is very clean.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our store in the vast sea of people. Companionship is the longest confession of love. Your satisfied smile is the goal we have been pursuing. The store will continue to strive to break through and do better. We will actively respond to your suggestions. Improvement, looking forward to meeting you next time, I wish you success in your work and a happy life, okay?
Guest User
Superior Double Room (No Window)
Stayed in Aug 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The service attitude at the front desk is very good. The lady's tone is also gentle. The room is also very comfortable and nice.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our store in the vast sea of people. Companionship is the longest confession of love. Your satisfied smile is the goal we have been pursuing. The store will continue to strive to break through and do better. We will actively respond to your suggestions. Improvement, looking forward to meeting you next time, I wish you success in your work and a happy life, okay?
Guest User
Superior Double Room (No Window)
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 27, 2024
I am very satisfied with this stay. The environment is clean and tidy, the bed is comfortable, the smell of the shower is very soothing, the front desk service is very good, I like the store manager 👍🏻👍🏻, there are many places to eat around, and it is also a good place to go shopping.
Original TextTranslated by Google
Response from Property: 非常感謝您入住小店並分享您的入住感受!您的滿意就是對我們最好的肯定與激勵,我們將不斷努力為您及所有賓客提供更佳的入住感受!爭取讓每位賓客高興而來,滿意而歸,真誠期待您的再次光臨!
Guest User
Superior Double Room (No Window)
Stayed in Jul 2024
Travel with friends
5 review
2.5/5
Posted on Aug 25, 2024
First of all, the hotel has no parking lot, which I deduct one point. The walls of the room are dusty and peeling, which I deduct one point. The TV cables in the room are messy, which I deduct one point. The refrigerator in the room does not cool. The lock of the room is broken, which I deduct one point. The room is very small, the cost performance is not high, and the most important thing is that the room is not soundproof.
Original TextTranslated by Google
Response from Property: Dear, I'm really sorry for your bad check-in experience. If you have any questions during your stay, you can communicate with Xiaoli at the front desk. If you have any questions, please inform Xiaoli in time and let Xiaoli help you. Here’s the answer, I wish you a happy life and smooth work!
Guest User
Standard Single Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
There are quite a lot of food nearby, but you have to walk a distance. The room is clean and sanitary, and the front desk service is also good, except that the room is a bit old [cover face][cover face]
Original TextTranslated by Google
Response from Property: 親愛的顧客感謝你在茫茫人海選擇小店,陪伴是最長情的告白,您滿意的微笑就是我們一直追求的目標,小店會不斷努力突破自我做得更好,您的建議我們會積極改進,期待和您的下次見面,祝您工作順利,生活愉快,麼麼噠
Anonymous User
Business Room (2 Beds)
Stayed in Jun 2024
Family
7 review
2.2/5
Posted on Jul 11, 2024
The facilities are old, the lighting is dim, and the reception quality is average. It completely overturned my impression of Lavande Hotel. Is it a copycat version of Lavande? It ruins the brand image!
Original TextTranslated by Google
Response from Property: 亲 对于您对小店的不好入住体验小店真的是万分抱歉 入住期间有任何问题都是可以和小麗前台沟通的 如果对房间有任何不满意处小麗都是可以为您更换房间哒!如您有任何疑问请您及时告知小麗让小麗为您解答呢,祝您生活愉快,工作顺利哈!
Guest User
Deluxe Double Room
Stayed in Jun 2024
Couples
2 review
1.2/5
Posted on Jul 5, 2024
I have asked to change rooms once, but the second room is still very dirty, especially the bathroom. Other places, except the sheets, are covered with a layer of dust and are in disrepair. The equipment is very old, the bathroom exhaust is broken, and the wall Some of the power plugs are broken, the air conditioner is not cold, and the elevator in the lobby is also dirty (see the photo). The experience is very poor, please don't be fooled.
Original TextTranslated by Google
Response from Property: 親 對於您對小店的不好入住體驗小店真的是萬分抱歉 ,您所反饋的問題,小麗都會逐一向上反饋由專人跟進的,祝您生活愉快,工作順利哈!
Guest User
Superior Double Room (No Window)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Facilities: Very good, a very standard hotel, I like it very much
Hygiene: Very clean
Environment: Good! Very quiet, two days of travel, rest very well
Service: Good! Checked in twice, but the room type was upgraded for free!
Original TextTranslated by Google
Response from Property: 親愛的顧客感謝你在茫茫人海選擇小店,陪伴是最長情的告白,您滿意的微笑就是我們一直追求的目標,小店會不斷努力突破自我做得更好,您的建議我們會積極改進,期待和您的下次見面,祝您工作順利,生活愉快,麼麼噠
Guest User
Superior Double Room (No Window)
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The store introduction said it was opened in 2015. After arriving, it felt quite new and better than expected.
Original TextTranslated by Google
Response from Property: 非常感謝您入住小店並分享您的入住感受!您的滿意就是對我們最好的肯定與激勵,我們將不斷努力為您及所有賓客提供更佳的入住感受!爭取讓每位賓客高興而來,滿意而歸,真誠期待您的再次光臨!
Guest User
Superior Double Room (No Window)
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The hotel is quite clean, but the towels and tables are a bit flawed. I hope they can be changed.
Original TextTranslated by Google
Response from Property: 親愛的顧客感謝你在茫茫人海選擇小店,陪伴是最長情的告白,您滿意的微笑就是我們一直追求的目標,小店會不斷努力突破自我做得更好,您的建議我們會積極改進,期待和您的下次見面,祝您工作順利,生活愉快,麼麼噠
Guest User
Superior Double Room (No Window)
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 22, 2024
First choice for business trips, the location is very good, there are many buses and stations. The room type is good, the room is very clean, the items are very tidy, the overall service is very comfortable, the breakfast is good, and the front desk issues tickets quickly. Next time I come to Guangzhou, I will continue to choose this hotel.
Original TextTranslated by Google
Response from Property: 親愛的顧客感謝你在茫茫人海選擇小店,陪伴是最長情的告白,您滿意的微笑就是我們一直追求的目標,小店會不斷努力突破自我做得更好,您的建議我們會積極改進,期待和您的下次見面,祝您工作順利,生活愉快,麼麼噠