City Comfort Inn (Guangzhou Pazhou Convention and Exhibition Center)

City Comfort Inn (Guangzhou Pazhou Convention and Exhibition Center) Reviews

City Comfort Inn (Guangzhou Pazhou Convention and Exhibition Center)

Yuancun 4th Cross Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
City Comfort Inn (Guangzhou Pazhou Convention and Exhibition Center)
City Comfort Inn (Guangzhou Pazhou Convention and Exhibition Center)City Comfort Inn (Guangzhou Pazhou Convention and Exhibition Center)City Comfort Inn (Guangzhou Pazhou Convention and Exhibition Center)
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City Comfort Inn (Guangzhou Pazhou Convention and Exhibition Center) Guest Reviews

4.3/5
716 review
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(716)
Positive reviews(673)
Reviews with photos/video(130)
Friendly front desk staff(58)
Easy to get around(49)
Many amenities(28)
Average sound insulation(21)
Perfect for business trips(19)
Comfortable bed(15)
Close to metro(13)
Delicious breakfast(10)
Negative reviews(43)
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
2 review
3.2/5
Posted on Oct 23, 2024
The rooms and toilet are old. Need upgrade/ renovation. Room layout is not good, no space for luggages. Staffs are nice & friendly. Location ok, there are minimarket & some restaurants around.
Response from Property: Dear guest: thank you for your feedback on the hotel! We deeply regret your experience during your stay at the hotel. The hotel is a 9 year old store, and our hotel will also be upgraded and renovated in the future. Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of service and hygiene. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
ravinderkathuria
Standard Queen Room (No window)
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Good hotel in night market and canton fair bus is free with breakfast.
Response from Property: Dear guests, thank you very much for your good comments on our Guangzhou Pazhou Exhibition Center Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Standard Queen Room (No window)
Stayed in Apr 2024
Business travelers
5 review
2.5/5
Posted on Jul 1, 2024
The pictures are highly misleading, as they do not show the poor state of conservation of this hotel. Cockroach, bathroom that got all wet and dirty walls. The staff is amazing, though. The lady downstairs changed my room due to the strong smell of cigar. The hotel is badly kept, but the staff is great and works miracles with what they’ve got
Response from Property: Dear guests, thank you for your feedback. We apologize for your unpleasantness, such as sanitary conditions and room maintenance problems. We are glad to hear that despite the poor hardware conditions, our employees can still provide high-quality services, especially the ladies who help you change rooms. Your opinion is very important for our improvement. We are taking measures to improve and look forward to welcoming you again in a better condition in the future.
Shaniel
Standard Queen Room (No window)
Stayed in Mar 2024
Other
3 review
3.0/5
Posted on Apr 26, 2024
All in all better for budget guys
Response from Property: Dear guest, thank you very much for your evaluation of our Guangzhou Pazhou Convention and Exhibition Center Hotel. Our hotel has been in operation for 9 years, and although the equipment may not be as good, the price is still acceptable. Thank you for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Business Double Room
Stayed in Oct 2023
Travel with friends
1 review
2.0/5
Posted on Nov 4, 2023
the hotel is very very old
Response from Property: Dear guest: thank you for your feedback on the hotel! We deeply regret your experience during your stay at the hotel. The hotel is a 9 year old store, and our hotel will also be upgraded and renovated in the future. Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of service and hygiene. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Agarwal Vivek Satish
Standard Queen Room (No window)
Stayed in Mar 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Excellent
Response from Property: 尊敬的賓客,非常感謝您對我們廣州琶洲會展中心酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
kapil
Business Double Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 8, 2024
good stay
Response from Property: Dear guests, thank you very much for your good comments on our Guangzhou Pazhou Exhibition Center Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Lynnlbe
Business Room (2 Beds)
Stayed in Sep 2023
Business travelers
7 review
4.7/5
Amazing
Posted on Oct 21, 2023
Strategic place
Response from Property: Dear guest, thank you very much for your praise of our Guangzhou Pazhou Exhibition Center Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Very satisfied with the stay, the front desk was very polite and enthusiastic to help me with my luggage, the room was clean and tidy, the service was good, and the transportation was convenient
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們廣州琶洲會展中心酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Queen Room (No window)
Stayed in Nov 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Convenient transportation, clean and sanitary, convenient dining nearby, and very good service attitude.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們廣州琶洲會展中心酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Queen Room (No window)
Stayed in Oct 2024
Solo travelers
13 review
1.0/5
Posted on Nov 3, 2024
The room is 7 square meters, all shabby, old, incredible stench of cigarettes, dirty all around, no window, no way to air out. I asked the staff to move me, they gave me a suite, but it was also dirty, in a very depressing condition, but at least it didn't stink. The audibility in the hotel is very strong, you can hear everything, neighbors, sounds from the street, it's impossible to sleep. It will be extremely difficult to fall asleep.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at the City Convenient Hotel Guangzhou Pazhou Convention and Exhibition Center. I apologize on behalf of the hotel for any inconvenience caused during your stay. Regarding the issue you raised, as the hotel is a standard 2.0 version hotel under Dongcheng, which has been open for 9 years and is expected to be renovated by the end of this year, we have deeply reflected on the above issues you have reported. If you have any unpleasantness during your stay, you can contact the hotel front desk 24 hours a day to solve it and change your room as soon as possible. We apologize for any inconvenience caused during your stay and wish you a happy day and a good mood!
Stanislav
Business Double Room
Stayed in Sep 2024
Solo travelers
23 review
2.0/5
Posted on Nov 12, 2024
This is the worst hotel I have ever been to in my entire life. The hotel is dirty. The furniture and everything in the room is very tired. The furniture is peeling. The front door does not open (it touches the floor). After checking in, I complained about the dirty floor and they sent me to choose rooms. I gave up on the fourth, realizing that there was no point in choosing (I was very tired after the road). The next day I saw a cockroach next to the bed 🙈 I do not recommend
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at the City Convenient Hotel Guangzhou Pazhou Convention and Exhibition Center. I apologize on behalf of the hotel for any inconvenience caused during your stay. Regarding the issue you raised, as the hotel is a standard 2.0 version hotel under Dongcheng, which has been open for 9 years and is expected to be renovated by the end of this year, we have deeply reflected on the above issues you have reported. If you have any unpleasantness during your stay, you can contact the hotel front desk 24 hours a day to solve it and change your room as soon as possible. We apologize for any inconvenience caused during your stay and wish you a happy day and a good mood!
Guest User
Standard Queen Room (No window)
Stayed in Sep 2024
Business travelers
8 review
4.2/5
Very Good
Posted on Oct 31, 2024
It is very close to the Canton Fair venue. There is a shuttle bus service to the Canton Fair venue every morning and evening. It is very good, but the WiFi in the room is very poor and the signal is very weak. There are many places to eat nearby, which is very convenient.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們廣州琶洲會展中心酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Queen Room (No window)
Stayed in Aug 2024
Business travelers
3 review
1.0/5
Posted on Sep 24, 2024
I have never stayed in such a rubbish hotel, see the picture.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at City Comfort Inn Guangzhou Pazhou Convention and Exhibition Center. I am deeply sorry for the unpleasantness caused by your stay. Regarding the problem you stated, the hotel is a standard version 2.0 hotel under Dongcheng and has been opened for 9 years. Since it is expected to be renovated at the end of this year, we have deeply reflected on the above issues you reported. If you have any unhappiness during your stay, you can contact the hotel front desk to solve it for you 24 hours a day. We will change your room for you as soon as possible and help you check in again. We apologize for the inconvenience and wish you a happy life and a good mood every day!
Anonymous User
Standard Queen Room (No window)
Stayed in Dec 2024
Other
3 review
1.5/5
Posted on Jan 12, 2025
The worst city hotel I've ever stayed in. The soundproofing is really bad. I was woken up by loud noises all night and couldn't sleep well all night. Facilities: relatively old, the shower door didn't close tightly, all the water leaked out, and the shower switch was rusty.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您入住城市便捷酒店廣州金融城琶洲會展中心店,為您入住帶來不愉快我代替酒店為您感到深感抱歉,關於您所闡述的問題因酒店是東呈旗下標準的2.0版本酒店,酒店已開業9年由於預計今年重新翻新,關於您反饋的以上問題我們都是深刻反思,您入住期間有任何不愉快可以聯繫酒店前台24小時為您解決,並第一時間給您更換房間,再次為您入住帶來不便深感抱歉,祝您生活愉快天天好心情!