Cole Hotel (Guangzhou Jiangnan West Subway Station Guangbai City)

Cole Hotel (Guangzhou Jiangnan West Subway Station Guangbai City) Reviews

Cole Hotel (Guangzhou Jiangnan West Subway Station Guangbai City)

No.118 Jiangnan West Road, Haizhu District, Guangzhou, Guangdong, 510240, ChinaView Hotel Details
Cole Hotel (Guangzhou Jiangnan West Subway Station Guangbai City)
Cole Hotel (Guangzhou Jiangnan West Subway Station Guangbai City)Cole Hotel (Guangzhou Jiangnan West Subway Station Guangbai City)Cole Hotel (Guangzhou Jiangnan West Subway Station Guangbai City)
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Cole Hotel (Guangzhou Jiangnan West Subway Station Guangbai City) Guest Reviews

4.5/5
Good
881 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(881)
Positive reviews(835)
Reviews with photos/video(346)
Convenient parking(206)
Convenient for shopping(96)
Friendly front desk staff(95)
Perfect for business trips(83)
Close to metro(58)
Clean bathrooms(39)
Amazing natural light(30)
Good Internet(29)
Negative reviews(46)
Guest User
Leisurely Superior Twin Room (With Window, Comfort Experience)
Stayed in Feb 2025
Couples
1 review
3.2/5
Posted on Mar 19, 2025
Roomy and spacious, 600m to Metro near food shop. Hotel is not new . See actual photo attached.
Response from Property: Dear guest: Thank you for choosing to stay at our Keer Hotel (Guangzhou Jiangnanxi Subway Station Guangbai New City Branch). At the same time, we are sorry that we could not bring you a perfect stay experience. We would like to express our sincere apologies for your feedback. From your comments, I understand that your stay experience did not meet your expectations. Our company has been gradually updating the hardware facilities and improving the software services in the hotel. We look forward to your visit to Keer Hotel (Guangzhou Jiangnanxi Subway Station Guangbai New City Branch) again. We will provide you with better services!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Couples
19 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Clean and spacious room. Friendly staff and they let us upgrade to a room with a window. Many supermarkets and restaurants near by.
Response from Property: It's so exciting to see our guests leave such simple yet heartfelt reviews, and we are truly grateful for their recognition of our service. At the hotel, we strive to provide the most attentive and thoughtful service to every guest, and to offer them an exceptional experience. The Sam Q Hotel is a young and vibrant hotel that presents its unique charm with a simple style and warm, considerate service. The encouragement from our guests is the biggest support and encouragement for us. We will serve every member of our family with our heart, and look forward to meeting you again in the future.
Guest User
Cozy Queen Room
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jan 1, 2025
It was a fine stay , the staff were very friendly and helpful
Response from Property: Thank you very much for your stay and appreciation! I'm glad that the Royal Plaza Hotel can bring you a wonderful time for your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a homely stay experience. I am eagerly looking forward to visiting and experiencing it again!
Chandimal
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
51 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Very convenient for business travelers
Response from Property: Dear valued guest, hello! Thank you for staying at ROYAL PLAZA Hotel (Guangzhou Jiangnan West Subway Station Branch) and sharing your experience with us. Your affirmation is the greatest driving force for us to continue moving forward. We strive to do better and hope that you will have a more satisfactory hotel experience when you visit again.
GM007
Cozy Queen Room
Stayed in Jun 2023
Business travelers
75 review
4.0/5
Very Good
Posted on Jul 28, 2023
The place is a good compromise with price and service . Clean not expensive the restaurant is local Guangzhou food very great
Response from Property: Thank you for taking time out of your busy schedule to share your stay experience and your recognition of our staff's service level. I am very happy that you have a wonderful stay at Cole Hotel (Guangzhou Jiangnanxi Metro Station Guangbai New City Branch) Memories, we will continue to update our service standards so that guests who come to the hotel can have a home away from home experience. I believe we can do better. Finally, thank you again for your support of our hotel, and wish you and your family a happy life!
Guest User
Elegant Boutique Room (2 beds) (No window)
Stayed in Sep 2023
Business travelers
39 review
5.0/5
Outstanding
Posted on Oct 27, 2023
Great hotel and great location, would stay here again! Mediocre breakfast but can't complain for price paid.
Response from Property: Dear guest: Thank you for taking time out of your busy schedule to share your stay experience. We are very happy that you left a wonderful memory at Cole Hotel (Guangzhou Jiangnanxi Metro Station Guangbai Xinyicheng Branch). We We will continue to update our service standards. Our company has been gradually updating the hardware facilities and improving software services in the hotel. We hope that we can give you a new surprise in the near future. We sincerely look forward to you visiting the hotel again and entertaining you. Opportunity. We look forward to your coming to Cole Hotel (Guangzhou Jiangnanxi Metro Station Guangbai Xinyicheng Branch) again. We will provide you with better services! Let all guests who come to the hotel have a home away from home experience. I believe we can do it. better. Finally, thank you again for your support of our hotel, and wish you and your family a happy life!
ali_brito_
Cozy Queen Room
Stayed in Sep 2024
Business travelers
37 review
2.0/5
Posted on Nov 1, 2024
Normal!
Response from Property: Dear valued guest, thank you very much for choosing to stay at our ROYAL PLAZA Hotel Hotel (Guangzhou Jiangnan West Subway Station Branch). We apologize for the inconvenience caused and regret that we were unable to provide you with a perfect stay experience. We sincerely apologize for any inconvenience caused. In your feedback, I understand that your stay experience did not meet your expectations. Our company has been gradually updating the hardware facilities and improving software services in the hotel. We look forward to your visit to ROYAL PLAZA Hotel (Guangzhou Jiangnan West Subway Station Branch) again, and we will provide you with better service!
Marco1978
Prime Deluxe Twin Room
Stayed in Dec 2022
Solo travelers
29 review
4.0/5
Very Good
Posted on Jan 9, 2023
Clean hotel and decent english speaking staff, lots of restaurants and shops near by
Response from Property: 尊敬的賓客， 感謝你下榻科爾酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰廣百廣場、江南西 購物中心， 吃喝玩樂影院， 一應俱全。同時位於酒店樓下的海鮮餐廳， 為客人提供高品質的餐飲服務， 歡迎您下次來體驗。
Rudy
Cozy Queen Room
Stayed in Jul 2022
Solo travelers
1 review
3.0/5
Posted on Aug 17, 2022
It wasn’t great. But I only stayed here for one night. It was cheap though
Response from Property: 尊敬的貴賓:很感謝您選擇入住我們科爾酒店（廣州江南西地鐵站廣百新一城店），同時對於您所反饋的很遺憾沒能給您帶來完美的入住體驗，在此對您表示誠摯的歉意。在您的意見中，我瞭解到您本次的入住體驗未能達到您的期望，我司已在逐步更新酒店內的硬件設施與提高軟件服務，期待閣下再次光臨科爾酒店（廣州江南西地鐵站廣百新一城店），我們將為您提供更優質的服務!
Nageshui
Leisurely Superior Twin Room (With Window, Comfort Experience)
Stayed in Feb 2025
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 19, 2025
The service is warm and thoughtful, the room is clean and comfortable, and the location is convenient!
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好，感謝您的點評！酒店提倡“ 用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！ 您的滿意就是我們的追求！ 期待您的再次光臨。
cheerkeke
Selected Queen Room
Stayed in Feb 2025
Family
26 review
4.0/5
Very Good
Posted on Mar 20, 2025
This hotel is a relatively ordinary budget hotel. Since we were only here for one night, we just wanted to find a convenient place to eat. There is a seafood city on the second floor downstairs. There are many elderly people having morning tea, and the taste is also OK. You can park for free in the basement, but when you park on the second floor downstairs, you have to walk up a flight of stairs to get to the elevator.
Original TextTranslated by Google
Response from Property: 尊敬的賓客， 感謝你下榻科爾酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰廣百廣場、江南西 購物中心， 吃喝玩樂影院， 一應俱全。同時位於酒店樓下的海鮮餐廳， 為客人提供高品質的餐飲服務， 歡迎您下次來體驗。
Guest User
Leisurely Superior Twin Room (With Window, Comfort Experience)
Stayed in Feb 2025
Couples
45 review
4.5/5
Great
Posted on Mar 5, 2025
The hotel is located in the downtown area. The hotel reception desk is on the fifth floor. If you stay on the sixth floor, you need to turn two corners from the fifth floor and take another elevator to get there. The hotel parking lot is in the underground garage. The parking spaces are relatively tight. Because there are restaurants on the lower floors of the fifth floor, the parking spaces are not so tight only after dinner. The hotel is clean and hygienic, and the bathroom is separated into dry and wet areas; the facilities seem a bit old, but they are all complete. The network is fast and the TV can watch live programs. The deposit for online booking (one night) is the room fee (one night), and you cannot check out. You have to pay again when checking in, and the deposit is returned by the original route. I wonder how the platform can have such a hotel that cannot be checked out after online booking?
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客， 感謝你下榻科爾酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰廣百廣場、江南西 購物中心， 吃喝玩樂影院， 一應俱全。同時位於酒店樓下的海鮮餐廳， 為客人提供高品質的餐飲服務， 歡迎您下次來體驗。
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Solo travelers
3 review
4.5/5
Great
Posted on Feb 23, 2025
Great location, clean rooms
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for staying at the Cole Hotel. We are very glad to see your positive comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Guangbai Plaza and Jiangnanxi Shopping Center, where food, drink, entertainment and cinemas are all available. At the same time, the seafood restaurant located downstairs of the hotel provides guests with high-quality catering services. You are welcome to experience it next time.
Dajiangjun725
Leisurely Superior Twin Room (With Window, Comfort Experience)
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 6, 2024
The service attitude of the front desk is very good. Although the room is a bit old, the hygiene and facilities are generally good. The location is also good. In general, the price/performance ratio is acceptable.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:很感謝您選擇入住我們科爾酒店（廣州江南西地鐵站廣百新一城店），同時對於您所反饋的很遺憾沒能給您帶來完美的入住體驗，在此對您表示誠摯的歉意。在您的意見中，我瞭解到您本次的入住體驗未能達到您的期望，我司已在逐步更新酒店內的硬件設施與提高軟件服務，期待閣下再次光臨科爾酒店（廣州江南西地鐵站廣百新一城店），我們將為您提供更優質的服務!
Guest User
Cozy Queen Room
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 24, 2025
The location is absolutely perfect. There are various shopping malls around. Shopping and eating are super convenient. The room is transparent and has no odor. It is really cost-effective. The room is very clean. This makes it worth choosing this hotel again. The most important point to emphasize is that the price is really cheap. If there are friends coming next time, I will choose this hotel first.
Original TextTranslated by Google
Response from Property: 尊敬的賓客， 感謝你下榻科爾酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰廣百廣場、江南西 購物中心， 吃喝玩樂影院， 一應俱全。同時位於酒店樓下的海鮮餐廳， 為客人提供高品質的餐飲服務， 歡迎您下次來體驗。