1173-534 Izusan, Atami City, Shizuoka Prefecture, 413-0002, JapanView Hotel Details
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Yutorelo Atami Guest Reviews
3.9/5
Good
25 review
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Location3.8
Amenities3.9
Service4.0
Cleanliness3.9
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Negative reviews(2)
Mengying
Western Style King Room
Stayed in Apr 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on Apr 9, 2024
Most of the guests are adults, so it is quiet and calm. However, it is far from the station, and although there is a shuttle bus, the number of people allowed is limited, so it feels a little difficult to access for those who do not have a car. This time, it rained on both days and we could not see the ocean, but the room was nice and it became a good memory. The staff were also kind and the food was very delicious.
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mayumiii
Western Style King Room
Stayed in Jul 2023
Solo travelers
2 review
3.7/5
Posted on Aug 4, 2023
There is a hotel shuttle bus from Atami Station that requires a reservation.
The ocean can be seen from the terrace of the room.
There is free water and orange juice in the refrigerator.
There is a large public bath and an open-air bath, but there is no shower in the room.
There is a basket bag that can be used for transportation.
There are three showers in the large public bath.
It is a compact bath, so it is better to go at a time when it is not crowded.
There is a foot bath in the lobby where you can relax while looking at the ocean.
Welcome drinks such as tea, coffee, and wine are available until 5pm.
You can also enjoy table tennis and billiards.
Dinner was a course meal, and the portions were large, so I was very satisfied.
The hotel staff who brought the food were always smiling, which was wonderful.
You could see the morning sky from the terrace of the room.
Breakfast was rich in variety, with freshly cooked rice, 16 kinds of side dishes, fried eggs, and soup stock that can be eaten with ochazuke.
It's far from the station and there's nothing nearby, but I recommend it for those who want to relax at a hotel. The value for money is good and the food is delicious.
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6/14
Guest User
Japanese Western Room with Open Air Bath
Stayed in Oct 2023
Family
20 review
2.7/5
Posted on Oct 21, 2023
The hotel is far away from Atami city and transportation is inconvenient.
The hotel room is older.
The large bathhouse is nice.
The dinner was rich and filling.
Breakfast is Japanese style, relatively average.
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Guest User
Japanese Room with 8 Mats
Stayed in Oct 2022
Solo travelers
1 review
4.5/5
Great
Posted on Oct 12, 2022
The food is delicious, the scenery is nice, and the onsen facilities are awesome.
One regrettable thing is that there is no hotel shuttle, so you have to take a city bus.
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Guest User
[Japanese-Style Room]Twin/32 Square Meters/3 People Capacity[Japanese Room][Non-Smoking][Ocean View]
Stayed in Jun 2024
Family
15 review
4.7/5
Amazing
Posted on Aug 10, 2024
整體不錯,舒適
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Guest User
Stayed in Dec 2023
Other
3.0/5
Posted on Dec 2, 2023
This hotel is located in Izuyama, Atami. You can enjoy the view of Sagami Bay from the lobby area (and from the rooms). When I arrived at the hotel parking lot, there was a slight smell of sulfur. The lobby lounge offers a welcome drink service (red and white wine, cold drinks, snacks) from 3:00 p.m. to 5:00 p.m. You can drink coffee and mineral water from the machine at any time. The coffee was lukewarm, but the wine service was good. You can also choose amenities and colored yukata. There is a foot bath, which I don't usually use, but this time I had wine and hot tea while bathing my feet after the bath. The foot bath was very popular, and quite a few people used it as soon as they arrived. The room on the top floor, the 4th floor, is Japanese modern and overlooks Sagami Bay. There is a chair set on the veranda, and coffee, tea, mineral water, and juice are provided for free. There are two towels and keys, which is convenient. The bath was a large public bath. The open-air bath was also large, and many yellow flowers were blooming, surrounding it. Looking up, there were also pink camellia flowers blooming. The hot spring was colorless and transparent. There was also a lotion remover oil and foam face soap in the wash area of the bath. The wash area was equipped with amenities such as lotion. We had dinner at a restaurant with an open kitchen that had a hot plate. We were seated at the counter by the window. Drinks were ordered by mobile phone. It wasn't that troublesome. The four appetizers were not very impressive. The Yutoriro-style bouillabaisse was delicious, but it was disappointing that it was lukewarm. Since it was Atami (Izu), I was expecting sashimi, but it was carpaccio. Since it was a hot plate dining inn, I thought they would ask me how I wanted the meat cooked, but the teppanyaki rib roast was brought out shortly after the carpaccio arrived. It was well done, which was also a bit disappointing. I said that I wished they would have asked me how the teppanyaki chef wanted it cooked, and my partner said, "But it's delicious!" with satisfaction. The tempura was freshly fried, and we enjoyed the ebo-tai tempura. The sakura shrimp chawanmushi was unique. The rice was Uwajima-style ochazuke, which was pickled tai with sesame sauce and was quite delicious. The pineapple for dessert was ripe. Overall, we were satisfied with the meal. My partner said, "The food is great!" The alcohol was a bit expensive (5,000 yen for a bottle of wine), so we ordered a few local sakes for 900 yen each. For breakfast, we sat at the counter where the kitchen and teppan were, but there was no partition between the kitchen and the counter, so we could see the kitchen, the staff working there, and the large dishwasher right in front of us, which was a bit disappointing. My partner was also disappointed, saying, "You can see right into the kitchen. I don't like seats like this." Breakfast was a Japanese meal. The highlights were the fried egg cooked on the hot plate by the chef and the rice cooked in a clay pot. There was a menu and it said to eat the second bowl of rice with dashi ochazuke, but the rice was just under three bowls for two people, so we didn't have ochazuke. There was no atmosphere of being able to ask for a refill, so we just ate it as it was. It was a normal Japanese meal. The service of the hotel staff was good both at the front desk and in the restaurant. This time, I was able to change the check-out time to 11am by adding them as friends on LINE, and it was nice to be able to relax in a beautiful Japanese-modern room.
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Guest User
Stayed in Sep 2023
Other
3.0/5
Posted on Sep 30, 2023
We stayed in a Japanese-style twin room for one night. We checked in by obtaining a QR code in advance. The elderly front desk staff was not very accommodating. We only got vague answers to our questions, important items were omitted, and we had to go and get a QR code paper when ordering drinks at dinner. It is a difficult facility for middle-aged and elderly people. No wonder there are so few elderly people. The food was average. My husband's teeth were not in good condition, so we asked them to change the meat dish to a different menu, but they refused to do it two days in advance. The only relief was that the meat was soft, which we were not expecting. It is not the hotel's fault, but there was a female guest who brought her smartphone into the open-air bath, so we politely warned her, and she ignored it. I have been to many hot springs, including some with tattoos, but this was my first experience. The lobby seems to have been renovated, but the bathroom and other areas feel old. The shuttle driver's service was perfect. It is no exaggeration to say that this hotel is owned by him. We were taken care of when we got off at Izu-san Shrine. Since the car is small, you may not be able to reserve the time you want, so be careful. I've written a lot about this, but I think it was good value for money.
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Guest User
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 10, 2023
This was the worst trip I've ever had in my life. I'll tell you about my worst experience and how I handled it. Glamping, a couple's stay. First, I was given the key to the Jyuubako (Snow Peak room) where I was staying, and when I went down the long staircase to get there, the strings of the tarp had come off and collapsed. I tried to fix the tarp because I have camping experience, but the strings had deteriorated and were torn off and could not be tied. The way to contact the hotel front desk was to call the front desk from my smartphone. A phone charge was incurred. However, the signal was poor and the connection was poor. Fortunately, I had two smartphones, so I contacted the front desk with a signal. When I told them that the tarp had collapsed and there was no roof, they said, "I will take you to another Jyuubako, so please come to the front desk to pick it up." I went up the long staircase to get the key. They made me pick it up, and there was no apology. There was another problem, so I made another round trip, but I forgot. I went down the long staircase again to the new room. The room itself was clean and nice. The Snow Peak table and chairs installed in the Jyuubako were installed. The chairs were covered in mold, the desk was wobbly when opened, and the fasteners were broken, so it was unusable. I called the front desk. "Please use the ones from the place where I was planning to stay earlier." I had to carry it myself. I came here to relax at glamping, not camping, so I thought it would have been much better to use my own camping equipment. The chairs were covered in mold and sand, so I used a towel. It was so dirty that I didn't really want to touch it, but I had no choice but to use it because there were no other chairs. Dinner was camping food. It was designed to be enjoyed by cooking half of the camping food yourself using a Dutch oven. There was not much in it considering the size of the pot, and it dried out before it was cooked, so there was almost nothing to eat. The soup had only onions and carrots floating in it, which seemed to be the ingredients. After the meal, we had a bonfire. They lit the fire and we roasted marshmallows on it, but the flames got smaller before we could roast the marshmallows, so we asked for more firewood, but they said they couldn't add more. I told them I would pay the extra fee, but they didn't accept it. I was only able to enjoy the bonfire for less than 10 minutes. A jacket was provided to keep me warm at night, but the cuffs were burnt and tattered. I went to sleep early at night. The room was small, but I was satisfied with the concept. The hotel said they would deliver a bento box for breakfast, so I was excited to eat a hotel breakfast...or at least a buffet-level meal, but the food that was delivered was of lower quality than frozen food. To put it in perspective, it was like a meal of a large number of bags of side dishes served in small portions at a discount supermarket. The salad even tasted bitter. I could hardly eat it. I think the free breakfast at a business hotel is of a much higher standard. The environment, food, and staff were all terrible. Despite that, I was sad that the price was quite high. Even if it was dirty at worst, or the food was bad, I wouldn't have been angry if the staff were nice, but I never want to go there again. It was a good learning experience for me to learn that there are hotels like this.