Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.3
Service8.5
Cleanliness8.8
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All reviews(129)
Positive reviews(27)
Reviews with photos/video(5)
Room was average(7)
Great location(7)
Convenient location(7)
Friendly staff(6)
Awesome stay(5)
Negative reviews(2)
Zone8263
Standard Room
Stayed in Aug 2024
Family
7 review
10.0/10
Outstanding
Posted on Nov 14, 2024
A great hotel location. Very near to magnificent mile and all other attraction like the dusable bridge & the bean. Very accessible to public transportation highly recommended. The free breakfast was great and the staff was awesome.
Cassandra Michelle
Standard Queen Room
Stayed in Mar 2025
Couples
1 review
8.0/10
Very Good
Posted on Apr 25, 2025
The room was TINY. It only fit a queen bed and a desk. Breakfast was good.
Simon Hwai Sing
Mobility Accessible Queen Room with Tub
Stayed in Mar 2025
Business travelers
2 review
9.0/10
Great
Posted on Apr 10, 2025
The hotel staffs are fantastic and kind considerate with care
Kush Chandrakant
Standard Queen Room
Stayed in Aug 2024
Couples
5 review
6.0/10
Posted on Oct 4, 2024
Good location but not at all value for money. Was given a room without a fridge and any table/flat surface. Housekeeping never arrived despite of front desk assurance. Reason given “we were full”. Very basic breakfast. Was charged ‘Holiday Inn Express’ rates but not up to the standards for sure.
Alvin
Standard Queen Room
Stayed in Sep 2024
Solo travelers
7 review
8.0/10
Very Good
Posted on Jan 5, 2025
Stayed here during the marathon weekend. Walking distance about 2KM to start line
Basil
Standard Queen Room
Stayed in Aug 2024
Couples
3 review
10.0/10
Outstanding
Posted on Sep 14, 2024
Well located close to lovely river walks and scenic cruises. Helpful staff
Guest User
Mobility Accessible Queen Room with Tub
Stayed in Mar 2024
Couples
1 review
10.0/10
Outstanding
Posted on May 2, 2024
Excellent location and staff was too good.
Even They are providing good option in the breakfast for vegetarian.
Alamriahmed
Standard Queen Room
Stayed in Sep 2024
Travel with friends
4 review
5.5/10
Posted on Oct 12, 2024
Small room
Poor breakfast
No services
No parking
Guest User
Mobility Accessible Queen Room with Tub
Stayed in Sep 2023
Couples
1 review
10.0/10
Outstanding
Posted on Oct 12, 2023
It was great being 2 blocks from the Magnificent Mile! Everything was in walking distance. Will definitely stay here again.
Anonymous User
King Room
Stayed in Mar 2025
Business travelers
21 review
10.0/10
Outstanding
Posted on Apr 14, 2025
The hotel is in a very good location and has a very high cost performance ratio. It is opposite Trader Joe's. Shopping is very convenient. It is about 7-8 minutes' walk from the Trump Building and less than 20 minutes' walk from Millennium Park, which is more than 1 km away. It takes about 7-8 minutes to walk from Millennium Park to Lake Michigan, which is very pleasant. The hotel front desk staff is very nice. We arrived at around 10 am and stored our luggage for free. We wanted to check in at around 2 pm. The attitude was very good, but there was no room available at the moment. We were asked to wait for 25 minutes. Later, when it was not 25 minutes, we went to find out that we already had a room. The facilities are average, but it is still quite clean.
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6/7
Guest User
Two Double Room
Stayed in Apr 2025
Business travelers
33 review
8.0/10
Very Good
Posted on May 10, 2025
The hotel is located in the center of Chicago, 25 kilometers from the airport.
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Guest User
Two Double Room
Stayed in Jul 2024
Solo travelers
1 review
9.5/10
Amazing
Posted on Sep 3, 2024
The room is not big, but the hygiene is OK. The air conditioner is a bit noisy but it doesn't affect sleep (it may affect people with poor sleep). The breakfast is relatively good, with coffee and hot water. The surrounding environment is very good. There is an Uncle ** supermarket opposite, and the world's largest Starbucks is five minutes away. There are many historical buildings around, close to Chicago State University, and Michigan Avenue is not far away. This area is a relatively safe place in Chicago.
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Chemin
Mobility Accessible Queen Room with Tub
Stayed in Aug 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Sep 22, 2024
I didn't expect much and arrived late, so I only stayed for one night, so I booked the place based on the price and location, but I was so, so satisfied. The shower room and bedroom were spacious, and the TV supported YouTube, so I was sad to stay for only one night. The shuttle dropped me off at a location that was close to CTA, so I could easily catch the CTA from the hotel!
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Daisuke
Standard Room
Stayed in Jun 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Jul 21, 2024
It was a great hotel in terms of both facilities and location. I will definitely use it again the next time I go to Chicago.
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Guest User
Two Double Room
Stayed in Jun 2024
Family
2 review
8.5/10
Very Good
Posted on Jul 27, 2024
Very nice hotel, good breakfast. Little space in the rooms. Lack of friendliness at reception.