Borrman Hotel (Canton Tower Kecun Metro Station Pazhou Convention & Exhibition Center flagship) Guest Reviews
8.9/10
1374 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.8
Service9.0
Cleanliness9.0
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All reviews(1374)
Positive reviews(1303)
Reviews with photos/video(196)
Friendly front desk staff(159)
Delicious breakfast(58)
Large rooms(44)
Close to metro(43)
Many amenities(41)
Average sound insulation(37)
Would stay again(26)
Convenient public transportation(6)
Negative reviews(71)
Luoxiaojie
Business 2-bed Room
Stayed in Jan 2025
Business travelers
23 review
10.0/10
Outstanding
Posted on Feb 26, 2025
It’s a good the experience for stay.
6/11
Response from Property: 尊敬的貴賓您好,非常感謝您選擇入住東呈酒店集團旗下的柏曼酒店廣州塔客村地鐵站琶洲店,並在百忙之中寫下點評。 非常高興您在我們酒店擁有愉快的入住體驗,您對我們的喜愛是對我們最好的支持和鼓勵。我們將繼續注重服務細節和酒店設備的完善,為每位客人提供私人定製化的服務。期待您的再次光臨,祝您生活愉快.
hakim_m
Cozy Queen Room
Stayed in Apr 2024
Business travelers
10 review
2.0/10
Posted on May 6, 2024
Very low quality hotel, no fridge, no english speaking staff, hotel is very worn out, dirty and need serious improvements, elevator was down most of the time which is very inconvenient if you have heavy luggage . We paid very high price to be met with a less than a mediocre hotel and service. Would not recommend at all !
Response from Property: Dear passengers, I am very sorry for what happened to you when you checked in. Due to the inadequacy of our work, we will seriously rectify the problems you have reflected, and we will strive to improve our quality and service, so that all travelers who come to play with you can experience the enjoyment of tourism! I wish you all the best!
Y321
Business Queen Room
Stayed in Dec 2024
Couples
5 review
7.5/10
Posted on Feb 3, 2025
Affordable stay for this location
Response from Property: 尊敬的賓客,您好!非常感謝您對小曼各方面的認可,但是我們知道距離您心目中的全五分標準還有一定的差距,但是我們會繼續努力的!期待您再次光臨。祝您:工作順利,生活愉快
Guest User
Business 2-bed Room
Stayed in Sep 2023
Business travelers
3 review
2.0/10
Posted on Oct 21, 2023
All not good I will not book again
Response from Property: Dear, I'm very sorry to draw a regret in your perfect experience, but at the same time, thank you for your questions. We will definitely strengthen employee business training! Looking forward to seeing you next time and experiencing it again. I believe Xiaoman will give you a different feeling!
凯王
Standard Queen Room
Stayed in Aug 2023
Business travelers
17 review
9.0/10
Great
Posted on Sep 13, 2023
Clean but without windows
Response from Property: Dear guest officer hello, thank you very much for your support to the hotel, did not get your 5 points of praise, Xiao Man still have a little lost in the heart, because the standard big bed room you booked is a windowless room type, we have marked on the platform, guest officer you can book a business big bed room next time, this room type is a window. Looking forward to your next visit! 亲爱的客官你好,非常感谢您对酒店的支持,没有得到您的5分好评,小曼心里还是有点失落,因为您预定的标准大床房是无窗房型,我们已经在平台上标注了,客官您下次可以预定商务大床房,这个房型是有窗的。期待您的下一次光临!
Kumar
Standard Queen Room
Stayed in Oct 2024
Couples
2 review
10.0/10
Outstanding
Posted on Nov 20, 2024
Nice and friendly staff
Response from Property: 為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。小曼是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Tallyg
Cozy Queen Room
Stayed in Jun 2023
Travel with friends
6 review
9.5/10
Amazing
Posted on Sep 1, 2023
I enjoyed my short stay, the receptionist was very helpful and friendly. The room was bigger than I expected and the bed was very comfy.
Response from Property: Thank you for choosing to stay at Borrman Hotel Canton Tower Guest village Subway Station Pazhou Branch. thank you for your support to our hotel, advocating simple, elegant, fashion, the concept of green product and clean, comfortable, friendly and convenient service concept, for customers to create a clean, quiet and comfortable sleep environment, are looking forward to your visit again, wish you: happy life and everything goes well!
Dear guest, hello! Thank you very much for choosing to stay at Borman Hotel Guangzhou Takecun Subway Station Pazhou Branch. Thank you for your continued support to us. The hotel advocates simple, exquisite, fashionable and green product concepts and clean, comfortable, friendly and convenient service concepts. Create a clean, comfortable and quiet sleeping environment for customers, look forward to your visit again, I wish you: happy life, all the best!
Candii_
Cozy Queen Room
Stayed in Jun 2023
Travel with friends
16 review
10.0/10
Outstanding
Posted on Aug 25, 2023
Room was very spacious and clean .
Perfect location, near to many things .
Staff were very helpful and friendly
Response from Property: Thanks for your review! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Your satisfaction is our pursuit! We look forward to your coming again.❤
laowai
Cozy Queen Room
Stayed in May 2022
Couples
9 review
6.0/10
Posted on Jun 27, 2022
Pros:
Good location, big rooms.
Cons:
Smelly rooms, dirty walls, old towels and a creaking bed, plenty of mosquitoes...
The night shift receptionist was a bit mean... Calling me at 2am in the night....
Response from Property: Dear visitors, hello, you have to check in the matter is very sorry, you reflect the problem we must seriously rectify, so that all the same as you come to play tourists experience the enjoyment of travel! I wish you a smooth sailing, everything goes well!
Guest User
Business Queen Room
Stayed in Mar 2025
Couples
16 review
9.5/10
Amazing
Posted on Apr 20, 2025
Overall it's ok, but the second floor of Hui Nan Tian is a bit damp. It's quite close to Guangzhou Tower and there are many things to eat.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
Cututuier
Standard Queen Room
Stayed in Mar 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 13, 2025
The front desk staff is very friendly and helpful. The hotel is clean and the facilities are new. Parking is very convenient. The hotel is easy to find. Recommended to stay. The overall experience is very good ~ nice
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to see your good comments. Our hotel has been committed to creating a comfortable accommodation environment and providing thoughtful services. Your satisfaction is the greatest affirmation for us. I hope you can feel our unique charm when you stay next time.
Anonymous User
Standard Queen Room
Stayed in Feb 2025
Business travelers
4 review
9.0/10
Great
Posted on Mar 22, 2025
The sheets and quilt covers were very clean. We arrived at the hotel in the middle of the night, and the room we were given had a screen outside the window, which was not very pleasant, so we only stayed for one night. We moved to another hotel the next day, which cost more than 200 yuan, so we were still satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
Huahua
Deluxe 2-bed Room
Stayed in Feb 2025
Business travelers
61 review
8.0/10
Very Good
Posted on Mar 10, 2025
The room was clean, no problem, the quilt was clean, no odor. Let's talk about the problem, 1. Regarding the late check-out, the hotel lady asked me to write a good review to delay the check-out. Is this in line with the regulations? When I said that I was a Ctrip Gold Diamond and could enjoy the late check-out, she helped me with it. 2. There is no toilet on the first floor of the hotel, which is very unfriendly. You can go back to the room to use the toilet when you check in. We stayed for two days on a business trip. After checking out on the third day, we came back to pick up the stored luggage and went to the airport. We wanted to use the toilet, but there was no toilet! Overall, I give it 4 points, hope it will be improved!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your recognition of Xiaoman in all aspects, but we know that there is still a certain gap from your full five-point standard. We will continue to work hard! Looking forward to your visit again. I wish you: smooth work and a happy life
Guest User
Standard Queen Room
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 6, 2025
The room is clean and tidy, with complete facilities. There is a bus stop at the door, which makes travel very convenient. The service is also good. Xiao Wei at the front desk handles things quickly.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at the Borman Hotel Guangzhou Ta Ke Village Metro Station Pazhou Branch under the Dongcheng Hotel Group and for writing a review in your busy schedule. I am very glad that you have a pleasant stay experience in our hotel. Your love for us is the best support and encouragement for us. We will continue to pay attention to service details and the improvement of hotel facilities to provide personalized services for each guest. I look forward to your visit again and wish you a happy life.
Guest User
Cozy Queen Room
Stayed in Feb 2025
Other
1 review
10.0/10
Outstanding
Posted on Mar 2, 2025
The room is OK🉑Although it is not particularly big, the facilities are complete. The overall feeling is quite good. The hotel style is quite simple and tidy. The service is also good. Xiao Wei at the front desk is very enthusiastic
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at the Borman Hotel Guangzhou Ta Ke Village Metro Station Pazhou Branch under the Dongcheng Hotel Group and for writing a review in your busy schedule. I am very glad that you have a pleasant stay experience in our hotel. Your love for us is the best support and encouragement for us. We will continue to pay attention to service details and the improvement of hotel facilities to provide personalized services for each guest. I look forward to your visit again and wish you a happy life.