Yubai Hotel (Chengdu Chunxi Road Sichuan University) Reviews

Response from Property: Dear guest, we are very sorry for the unpleasant experience you have had. We are deeply sorry. Hanbo Hotel has always been committed to providing guests with high-quality and warm service. We will make relevant records for the problems you have reported, and carefully analyze and adjust and improve them one by one. Here, we sincerely invite you to visit the hotel next time you come to Chengdu to experience and guide our work. We apologize to you again! We hope to get your support and understanding. We look forward to meeting you again at Hanbo. Kelly LEE General Manager

Response from Property: Dear guest, thank you for choosing Chengdu Hanbai Hotel. I am very glad that you can recognize our service. We will share your affirmative praise with colleagues in the department. We also hope that you can share us with more relatives and friends around you, so you can stay at ease , convenient travel, the hotel provides guests with free self-service laundry service, old Chengdu special breakfast, and small courtyard tea bowl service, we sincerely look forward to meeting you and your family in Hanbai. Kelly Lee General Manager

Response from Property: Dear guest, thank you for choosing Chengdu Hanbai Hotel. I am very glad that you can recognize our service. We will share your affirmative praise with colleagues in the department. We also hope that you can share us with more relatives and friends around you, so you can stay at ease , convenient travel, the hotel provides guests with free self-service laundry service, old Chengdu special breakfast, and small courtyard tea bowl service, we sincerely look forward to meeting you and your family in Hanbai. Kelly Lee General Manager

Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! I am very happy to bring you a good time for your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome back to experience and wish you a happy life!

Response from Property: Dear guest, thank you for choosing Chengdu Hanbai Hotel. We are very happy that you can recognize our service. We will share your positive comments with our colleagues in the department. We also hope that you can share us with more relatives and friends around you, so that you can stay with peace of mind. , convenient for travel, the hotel provides guests with free self-service laundry services. We sincerely look forward to meeting you and your family here at Hanbai. Kelly LEE General Manager

Response from Property: Dear Guests, thanks your presence to Chengdu HAMB Hotel, and gives us highly to praise. we will continue to provide quality service and look forward to and welcome your presence again!

Response from Property: 尊敬的賓客，感謝您選擇成都瀚柏酒店，很開心您能認可我們的服務，我們會與部門同事分享您的肯定好評，也非常希望您能把我們分享給身邊更多的親朋好友，安心入住，便利出行，酒店為客人免費提供自助洗衣服務，老成都特色早餐，以及小院兒蓋碗茶服務，我們誠摯的期待與您和家人在此相逢瀚柏。Kelly LEE 總經理

Response from Property: 我尊敬的客官大人您好啊，小管家深表歉意。酒店秉承天然健康理念，為客官們提供優質且貼心的服務標準，卻依然沒有得到您對我們的認可，傷心難過之餘深表歉意。酒店前台為24小時前台值守，您有任何問題都可向我們前台進行反映，我們將第一時間為您解決。感謝客官您對我們的包容與諒解，我們會秉承一貫優良作風，繼續為客官們做好客房服務與極致衞生，相您下在下次入住時會得到更好的入住體驗，我們期待您的再次光臨，祝您旅途愉快~

Response from Property: Dear guest, thank you for choosing Chengdu Hanbai Hotel. We are very happy that you can recognize our service. We will share your positive praise with our colleagues in the department. We also hope that you can share us with more relatives and friends around you, so that you can stay with peace of mind. , convenient for travel, the hotel provides guests with free self-service laundry service, old Chengdu special breakfast, and small courtyard tea bowl service. We sincerely look forward to meeting you and your family here at Hanbai. Kelly LEE General Manager

Response from Property: Dear guest, thank you for choosing Chengdu Hanbo Hotel. We are very happy that you can recognize our service. We will share your positive comments with colleagues in the department. We also hope that you can share us with more relatives and friends around you. The hotel provides guests with free self-service laundry service. We sincerely look forward to meeting you and your family at Hanbo. Kelly LEE General Manager

Response from Property: Dear guests, thank you for choosing Chengdu Hanbo Hotel. We are very happy that you recognize our service. We will share your positive comments with our colleagues in the department. We also hope that you can share us with more relatives and friends around you so that you can stay at ease and travel conveniently. The hotel provides guests with free self-service laundry service. We sincerely look forward to meeting you and your family at Hanbo. Kelly LEE General Manager

Response from Property: Dear guest, Thank you for choosing our hotel and sharing your stay experience. The problems you reported have brought you inconvenience and dissatisfaction. We sincerely apologize to you and promise that we will take measures to solve these problems as soon as possible. As for the stains on the sheets you mentioned, they are marks left by disinfectant. As for the spots on the wall, the hotel uses wallpaper to decorate the room, which is difficult to replace, so it is not so timely. I am really sorry. As for your comment that our room is aging, Xiaobai is really aggrieved. The hotel was newly renovated when it opened, and there is no aging problem at present. As for the water temperature is not hot and very cold, you can contact the front desk directly, and we will handle it for you 24 hours a day. For the front desk service problem you mentioned, we have imposed financial penalties on the parties involved. Thank you for your supervision and feedback. In addition, we have other room types, welcome to experience it next time. Thank you again for your feedback. We will continue to improve the quality of service and provide you and other guests with a better accommodation experience. I wish you all the best.

Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!

Response from Property: Dear guest: Hello! I am glad that you choose to stay at Hanbo Hotel. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious! Home is a sheltered harbor, a warm nest, and a warm corner. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. I look forward to your next return home!