Alice • Riverview | TRANSCENDENCE • NOSTALGIA Apartment

Alice • Riverview | TRANSCENDENCE • NOSTALGIA Apartment Reviews

Alice • Riverview | TRANSCENDENCE • NOSTALGIA Apartment

1/F, Building 13, Zhuguang City, No. 742 East Huangpu Avenue, Tianhe District, Guangzhou, Guangdong, ChinaSee Hotel Details
Alice • Riverview | TRANSCENDENCE • NOSTALGIA Apartment
Alice • Riverview | TRANSCENDENCE • NOSTALGIA ApartmentAlice • Riverview | TRANSCENDENCE • NOSTALGIA ApartmentAlice • Riverview | TRANSCENDENCE • NOSTALGIA Apartment
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Guest Reviews

9.4/10
Outstanding
1791 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.4
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All reviews(1791)
Positive reviews(1769)
Reviews with photos/video(364)
Classy environment(172)
Easy to get around(139)
Friendly front desk staff(86)
Close to metro(79)
Convenient for shopping(75)
Perfect for families(33)
Good audiovisual experience(27)
Fantastic river view(24)
Negative reviews(22)
Guest User
Yong Qing River-view Two-bedroom Suite With 100-inch HD Large Screen & Magnificent River View
Stayed in Jun 2025
Family
4 review
8.0/10
Very Good
Posted on Jul 20, 2025
Room was clean and service was good would definitely visit again
Response from Property: 🔥24小時管家式服務🔥尊敬的貴賓,花兒有了水的澆灌就會盛開,月兒有了夜的陪伴就會潔白,小金有了您的鼓勵就會開懷~~希望下次能得到您的五星好評呢ღ( ´・ᴗ・` )
Spyker Spider
Huang Pu Pearl River Three-bedroom Suite With 100-inch HD Projection & Pearl River View
Stayed in Feb 2025
Family
19 review
10/10
Outstanding
Posted on Apr 1, 2025
Great hotel! Very clean room, daily cleaning, beautiful view of the river and the beautiful evening city. We had a rest with the family, the family was very satisfied. I recommend everyone to choose this hotel to stay in the beautiful city of Guangzhou!
Response from Property: 🔥Newly renovated, move in with confidence🔥We are super satisfied to get your 5 stars! We take your needs as our top priority and strive to do best. Wishing you happiness and health, looking forward to your next stay!
Susheel Singhal
Xiao Man Yao Family Three-bedroom Suite With 100-inch HD Projection & Washing Machine
Stayed in Jun 2025
Family
6 review
8.0/10
Very Good
Posted on Jul 27, 2025
We enjoyed staying at the apartment.  The room service was amazing. Room was very neat and clean with latest almost new interior.
Response from Property: 🔥近三溪地鐵站🔥尊敬的貴賓,花兒有了水的澆灌就會盛開,月兒有了夜的陪伴就會潔白,小金有了您的鼓勵就會開懷~~希望下次能得到您的五星好評呢ღ( ´・ᴗ・` )
Lim Yeu
Huang Pu Pearl River Three-bedroom Suite With 100-inch HD Projection & Pearl River View
Stayed in Jun 2025
Traveling with friends
1 review
7.5/10
Posted on Jul 13, 2025
First time staying at that place, got 3 rooms for 3 person so space was abundant. Daily cleaning services and room is clean.
Response from Property: 🔥環境優美🔥親愛的客人,您的滿意是我們前進的動力。公寓在設施和服務上追求盡善盡美,就是希望能為您帶來家一般的自在。希望下次能得到您的滿分好評,真心期待您再次選擇我們,讓我們續寫這份美好,祝您萬事順遂!
Guest User
San Xi Metro Duplex Double Bed Room With Washing Machine, Fridge & Large Screen Projection
Stayed in May 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jul 3, 2025
Really enjoyed my stay - cleanliness is top notch, service friendly, the room is spacious and functional. Would recommend, 5/5
Response from Property: 🔥一線江景🔥非常感謝金舍名都最可愛的客官,擁有你這樣樂於分享的客官真是金舍名都的福氣,金舍名都定不負所望,繼續努力做得更好,也希望成長的路上一直有您的陪伴,一直對門店給予支持,非常期待您的再次光臨,祝生活愉快!
Wijaja
Deluxe Queen Suite
Stayed in Apr 2025
Family
55 review
9.5/10
Amazing
Posted on May 21, 2025
Room is clean, location is perfect, the only thing need to be improved are the reception need to be more polite handling customer, it's not that hard to be diplomatic and polite.
Response from Property: 🔥Near Sanxi MRT Station🔥Dear guests, flowers will bloom with water, the moon will be white with the company of the night, and Xiao Jin will be happy with your encouragement~~ I hope to get your five-star praise next timeღ( ´・ᴗ・` )
Baurzhan
Huang Pu Pearl River Three-bedroom Suite With 100-inch HD Projection & Pearl River View
Stayed in Sep 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 2, 2024
Very nice hotel, stuff was very helpful, location is perfect, a lot of interesting places around.
Response from Property: 🔥A first-line river view🔥 I went to different places, saw different scenery, knew different things, and felt different lives... We are always on a journey looking for a beautiful encounter that can accompany us through a unique memory.... I'm very happy to meet you, and I'm very happy to have such a warm memory with you in this city, dear friends, often go home to see~~
Guest User
Deluxe Queen Suite
Stayed in May 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Jun 24, 2025
The place is easy to find, the housekeeping staff was cleaning the house all the day
Response from Property: 🔥24小時管家服務🔥尊敬的貴賓,雖然這次沒能讓您完美的體驗,希望下次您入住更加完美的入住體驗,爭取能獲得您的一次全五星好評,期待和您的再一次雙向奔赴呀ღ( ´・ᴗ・` )~
Zohra
San Xi Metro Duplex Double Bed Room With Washing Machine, Fridge & Large Screen Projection
Stayed in Sep 2024
Business traveler
3 review
6.5/10
Posted on Oct 12, 2024
The female staff were friendly and helpful. Apart from that, it's a mediocre hotel. The cleanliness is questionable. I was getting ready to check out, and I was looking for my thing. Instead, I found random trash under the table that didn't belong to me. I wasn't aware that theese were sitting there since I checked in. I also got a towel with a stain, but the front desk changed it. The good reviews are a scam. They offer an umbrella or a power bank in return for a good review. So if you need a free umbrella, you can stay here. The staff that was working at night is incompetent. The first night after I checked in, I needed an iron, so I texted the front desk late at night. They told me the hotel doesn't offer this service. After complaining that this is unbelievable, the staff offered to get a small iron, which I could pick up in the morning. I will give him A for effort because he bought an iron at 1am. But the iron he bought was the worst iron I've ever seen. It didn't have a heating setting, can spray water, and only work at medium heat. Took me 40 mins to iron 2 pieces of clothing. The next day, I asked the female staff for an iron, and she brought me one! There was an iron, and this male employee had no idea. What kind of an employee doesn't know what the hotel has or hasn't? So, a mediocre place.
Response from Property: 🔥24-hour butler service🔥Dear guest: Hello! We are very sorry that our management is not in place to cause you an unpleasant experience: 1; Our hotel management strengthens health management training, so that every room can be sold to guests after careful inspection, so that there is no dead corner of health. 2; We have given a serious lesson to the night staff and once again brought you an unpleasant experience. We will fully implement the training of the front desk staff and the implementation of management. 3; For our praise is indeed real, is every order after the customer is satisfied to help us truthfully review, giving small gifts is our hotel's long-standing style, in order to thank the majority of guests choose our apartment hotel. We sincerely invite you to take a look at the recent reviews to monitor our improvement, you can contact us at any time, the front desk colleagues 24 hours dedicated to your service, we look forward to your visit again, I wish you a happy every day!
Mamsuuuu
San Xi Metro Duplex Double Bed Room With Washing Machine, Fridge & Large Screen Projection
Stayed in Jun 2025
Family
7 review
9.5/10
Amazing
Posted on Jul 15, 2025
Clean and good for the price perfect time in guanzhou
Response from Property: 🔥近三溪地鐵站🔥尊敬的貴賓,花兒有了水的澆灌就會盛開,月兒有了夜的陪伴就會潔白,小金有了您的鼓勵就會開懷~~希望下次能得到您的五星好評呢ღ( ´・ᴗ・` )
pwooodle
Huang Pu Pearl River Three-bedroom Suite With 100-inch HD Projection & Pearl River View
Stayed in Nov 2024
Family
1 review
9.0/10
Great
Posted on Dec 19, 2024
This place was really very nice. It was pretty far from all the main attractions in Guangzhou but it was very clean and modern while also being within walking distance to a few large malls and metro station. The customer service was also very responsive and kind. A very minor side note is that while there is a kitchen there is no cookware or tableware. So if you plan to cook your own meals its pretty much not possible. All things considered i would definitely come back to stay here the next time im in Guangzhou.
Response from Property: 🔥large space area🔥 Dear Guest: Hello! Your support and encouragement are the driving force behind our continuous progress. We hope that our warm and sunny service will bring the best experience. We look forward to your next visit! Warm reminder: If you need to use the kitchen, we provide electronic kitchen appliances for guests (we again for not being thorough enough in advance). We invite you to check out our recent reviews to see how we have improved. You can contact our front desk colleagues any time, as they are available 24 hours a day to serve you. We look forward to your next visit and wish you a happy day every day
Guest User
Xiao Man Yao Family Three-bedroom Suite With 100-inch HD Projection & Washing Machine
Stayed in Jun 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jul 11, 2024
Great experience at this hotel. The rooms are great and the service is wonderful.
Response from Property: 🔥Zero pressure mattress🔥 our team through continuous learning and progress, to provide guests with meticulous care and warm service. Thank you very much for your evaluation and support, your comments and suggestions will become our motivation to improve and enhance the service.
Rachel Geok Hong
Huang Pu Pearl River Three-bedroom Suite With 100-inch HD Projection & Pearl River View
Stayed in Nov 2024
Family
1 review
8.0/10
Very Good
Posted on Dec 10, 2024
Walkable from MRT but if you are a tourist, it is far from other places. Rooms are generally ok but not as clean as expected. The aircons are not maintained and floors feels dusty maybe due to alot of construction works nearby. Staff overall quite nice.
Response from Property: 🔥Five minutes walk to the metro station🔥 Dear guests, Hello! We are very sorry that our hygiene management is not in place and this may cause you an unpleasant experience. 1: We strengthen the regular cleaning of air conditioners every six months. 2: At the same time, thank you very much for your valuable comments to us, we will strengthen the cleaning and hygiene management training, before the guests check in, we will conduct room rounds, check the room problems, each step has a standardized service process, please rest assured to stay. We invite you to take a look at the recent reviews to monitor our improvements, and feel free to contact our front desk colleagues 24 hours a day, we look forward to seeing you again and wishing you a happy day!
Qirio
Deluxe Queen Suite
Stayed in Nov 2024
Business traveler
10 review
10/10
Outstanding
Posted on Dec 13, 2024
Good hotel very hospitality girl in reception!!!
Response from Property: 🔥Community Environment🔥Dear esteemed guest, time is like a song, and personality is like a flower. There is always a sentiment that is unforgettable Thank you for your support and recognition of Xiao Jin! Xiao Jin will continue to strive to provide you with more treasure-level services!
Guest User
Mei Lin Tian Di Two-bedroom Suite With Fridge, Washing Machine & 100-inch HD Large Screen
Stayed in Oct 2024
Business traveler
13 review
10/10
Outstanding
Posted on Nov 7, 2024
Very friendly and cooperative front desk!
Response from Property: 🔥One line river view🔥 Dear customer, hello! The stream flows slowly, time is soft, thank you for your support, we will continue to maintain the good quality as always Thank you for your support and kindness with more comprehensive services. We look forward to your visit again and wish you a happy day!