To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(532)
Positive reviews(521)
Reviews with photos/video(85)
Friendly front desk staff(54)
Classy environment(45)
Easy to get around(36)
Delicious breakfast(19)
Close to metro(16)
Convenient for shopping(15)
Perfect for business trips(12)
Stayed multiple times(4)
Negative reviews(11)
Jonson007
Boutique Queen Room
Stayed in May 2023
Business travelers
149 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Really very good hotel
Response from Property: Dear guests, if life needs a perfect symbol, there is nothing more suitable than a smile. We hope that our enthusiasm will infect you and give you a wonderful stay experience! Xiaopu wishes you a happy life!
Shengxin
Starry Double Bed Room
Stayed in Dec 2024
Business travelers
68 review
4.0/5
Very Good
Posted on Jan 15, 2025
The room is comfortable and has heating. The front desk service attitude is very good and the explanation is careful. The only thing is that the lobby on the first floor is under renovation, which is dirty and dangerous ⚠️. The elevator smells very bad from smoking, and the elevator is not clean enough.
Original TextTranslated by Google
Response from Property: 尊敬的顧客,您好!對您此次入住未能給您帶來舒適的入住體驗深表歉意。您提出的關於裝修臟亂的問題酒店高度重視,已發整改通知書給施工隊進行整改,酒店管理層也會加大力度監管好現場環境,防止此類事件再次發生。再次為給您帶來的不便,表示深深的歉意。祝您生活愉快,工作順利,身體健康!
Guest User
New Concept Double Bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The room is nice and clean. The front desk lady is nice and parking is convenient. Free parking
Original TextTranslated by Google
Response from Property: Thank you dear for choosing Puxin Hotel and giving it a five-star rating! We are very pleased with your objective evaluation of your stay. Providing guests with more meticulous and considerate services is our hotel service concept. From your words, we can feel your support for Puxin Hotel, which is really worth it. We will work harder in the future and will not disappoint your expectations! !
Guest User
Guestroom (Double bed)
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The breakfast here is the best I have ever had in a hotel, especially the freshly ground coffee, which makes me feel very surprised. The atmosphere of the whole restaurant is also very comfortable, which makes me feel very relaxed.
Original TextTranslated by Google
Response from Property: Thank you dear for choosing the Puxin Hotel Guangzhou Knowledge City Branch and giving it a five-star rating! We are very pleased with your objective evaluation of your stay. Providing guests with more meticulous and considerate services is our hotel service concept. From your words, we feel your support for Puxin!
Guest User
Guestroom (Double bed)
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Today's breakfast was amazing, the food was delicious and the service was very attentive, making me feel very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Guestroom (Double bed)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 7, 2024
I was on a business trip near the Knowledge City and chose a newer hotel. I was not disappointed. The hotel's breakfast buffet has many varieties to meet the tastes of different guests. It is worth experiencing. I will choose your hotel next time.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello, thank you very much for taking the time to comment on our hotel. Your satisfaction is our pursuit and the best affirmation and encouragement for us. Our hotel is committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again!!!
Prag
New Concept Double Bed Room
Stayed in Sep 2024
Business travelers
29 review
2.8/5
Posted on Oct 17, 2024
The hotel room has a strong smell of cigarettes, indicating that the hygiene is average. Since there are not many guests in the hotel, the breakfast is also poor. We will often come to Guangzhou Knowledge City in the future. We will consider changing to other hotels to try.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your review of our hotel and for giving us real feedback. We are sorry that we failed to bring you a satisfactory experience. We have reported your feedback to the relevant department and strengthened the smoke removal in the room. We sincerely look forward to your next visit and wish you a happy life!
Guest User
Guestroom (Double bed)
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The room is spacious and bright, with complete facilities, beautiful environment and very high cost performance.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaopu will be the warmest and most unique one in your memory!
xsnows
Pleasant Twin Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Before booking, I asked if parking was convenient, and they said it was! When I arrived, I found it was really convenient! After entering from the entrance, I went directly to the dedicated parking space of T3 Hotel, and the dedicated elevator went up to the service counter on the first floor of T3 unit. It was very considerate to upgrade to the Xinyu room, which had an extra long sofa. Downstairs, facing the colorful shopping plaza in the south, and a snack street in the north! Very convenient!
Original TextTranslated by Google
Response from Property: Thank you dear for choosing Puxin Hotel and giving it a five-star rating! We are very pleased with your objective evaluation of your stay. Providing guests with more meticulous and considerate services is our hotel service concept. From your words, we can feel your support for Puxin Hotel, which is really worth it. We will work harder in the future and will not disappoint your expectations!!!
Anonymous User
Guestroom (Double bed)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The hotel has complete facilities and advanced equipment to meet various needs.
Original TextTranslated by Google
Response from Property: Seeing you praising me like this, I was so happy and excited! Time flies, and before I could take a good look at you, you left the store in a hurry. The most beautiful time is the time you were with me. It will stay in my memory, in my heart, and in my mind for a long time. I am grateful for meeting you, grateful for fate, and I will stay with you for the rest of my life and wait for your return!
Guest User
New Concept Double Bed Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Because of the renovation at the end of the year, you have to go up to the second floor to find the lobby, which took some effort. Other services are quite good. It is worth recommending
Original TextTranslated by Google
Response from Property: 謝謝親愛的選擇葡新酒店並給予五星好評!我們對您客觀的入住評價甚感欣慰,為賓客提供更加細緻貼心的服務是我們的酒店服務理念,從您的字裡行間,我們能感受到您對葡新酒店的支持,實在是非常值得,以後我們還要多多努力 不會辜負您的期望!!!
Maizhayangyudeyingxiong
New Concept Double Bed Room
Stayed in Nov 2024
Business travelers
6 review
2.2/5
Posted on Dec 20, 2024
The room was ok, but the formaldehyde smell was strong. The hotel was under renovation. The environment was not good. The smart home had a malfunction. The mirror light could not be turned off. I reported it to the front desk but they didn't deal with it. I didn't sleep well all night.
Original TextTranslated by Google
Response from Property: Thank you for choosing the Puxin Hotel and taking the time to share your stay experience here. We are very sorry that this stay did not meet your expectations. Regarding the home issues you raised, our project has been repaired and we will also check the equipment in all rooms in the next few days. We are deeply sorry for the situation you encountered during your stay in the store. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Guest User
Guestroom (Double bed)
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room is very quiet, the hotel is relatively new, the facilities are excellent, the hotel front desk is easy to communicate with, and it is also close to the subway station. The hotel is conveniently located near shopping malls and convenience stores
Original TextTranslated by Google
Response from Property: Thank you for your good comments. Xiaopu hopes to move every guest who stays in our hotel with enthusiasm and looks forward to your visit again. Xiaopu will always keep its strength and try its best to provide the best service. Thank you again!
Guest User
New Concept Double Bed Room
Stayed in Apr 2024
Couples
36 review
5.0/5
Outstanding
Posted on May 12, 2024
The room is very new and clean. The service staff is very friendly. I will choose it again next time.
Original TextTranslated by Google
Response from Property: Xiaopu is very happy to see your comments. Xiaopu has always been committed to providing every guest who comes here with an efficient and high-quality accommodation environment and giving you the most enthusiastic and considerate service.
Guest User
Pleasant Twin Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
I have stayed here many times. It would be perfect if the price was a little lower. The front desk service is good. Problems can be solved in time. There is no odor in the room. It is close to the subway station and shopping malls. It takes only a few minutes to walk.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!