Citadines Salcedo Makati

Citadines Salcedo Makati Reviews

Citadines Salcedo Makati

Salcedo Village, 148 Valero, Makati, Metro Manila, 1227, PhilippinesView Hotel Details
Citadines Salcedo Makati
Citadines Salcedo MakatiCitadines Salcedo MakatiCitadines Salcedo Makati
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Citadines Salcedo Makati Guest Reviews

4.5/5
Great
166 review
Verified reviews
Location4.7
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(166)
Positive reviews(163)
Reviews with photos/video(34)
Awesome stay(35)
Friendly owner(32)
Awesome rooms(24)
Clean and tidy(19)
Perfect for business trips(16)
Delicious breakfast(10)
Large rooms(7)
Located downtown(6)
Negative reviews(3)
Underthestars
One Bedroom Deluxe Apartment
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Jan 2, 2025
I loved how huge the room was. The kids loved the space and would like to go back. They roam around easily. And the location was where we just wanted.
Response from Property: Dear Underthestars,Greetings from Citadines Salcedo Makati!Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service.Again, thank you, and we hope to have the pleasure of being of service with you again.Sincerely,Ryle SilvestreGuest Service Manager
Anonymous User
Queen Studio
Stayed in Oct 2024
Other
19 review
5.0/5
Outstanding
Posted on Nov 10, 2024
This place is excellent and is truly great value for money. The room looks great, is appropriately sized and has everything you need - bath products, hair dryer, clothes iron, cookware, trash segregation, and even free drinking water for your entire stay! I got a room with a fantastic view of the city and I was really pleased. Check in & out were seamless and the staff were consistently pleasant and professional. Highly recommended ๐Ÿ‘๐Ÿป
Response from Property: Dear Valued Guest,Greetings from Citadines Salcedo Makati!Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service.Again, thank you, and we hope to have the pleasure of being of service with you again.Sincerely,Ryle SilvestreGuest Service Manager
Guest User
One Bedroom Deluxe Apartment
Stayed in Dec 2024
Couples
2 review
4.0/5
Very Good
Posted on Jan 13, 2025
It's very well located nearby Greenbelt and triangle park. The quality of service is excellent except the quality of breakfast.
T.Will
Queen Studio
Stayed in May 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jun 2, 2024
I had a wonderful stay at the hotel. The service is 5/5. The staff are helpful and attentive.
Response from Property: Dear T.Will,Thank you so much for taking the time to leave this great review. Reading this kind of comments from our residents is living evidence of how successful we are in providing exceptional service to our valued guests. We will strive to continue doing our best in giving wonderful experience.Sincerely,Angie MagsinoGuest Service Manager
Ram Chen
One Bedroom Deluxe Apartment
Stayed in Oct 2024
Solo travelers
38 review
4.0/5
Very Good
Posted on Nov 18, 2024
Located in the center of Makati. Itโ€™s easier to get all you need nearby, no matter the restaurants, malls or bars. Very convenient for business travelers.
Response from Property: Dear Ram Chen,Greetings from Citadines Salcedo Makati!Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service.Again, thank you, and we hope to have the pleasure of being of service with you again.Sincerely,Ryle SilvestreGuest Service Manager
LadyMarah
Queen Studio
Stayed in Apr 2024
Other
3 review
3.7/5
Posted on May 13, 2024
This hotel is very clean beautiful and specious , I enjoyed my stay here , the hotel offers complementary water dispenser , which is enough for your entire stay, the lobby smells amazing and so do the rooms.
Response from Property: Dear LadyMarah,Thank you for taking the time to provide feedback. It is delightful to read that you had an overall wonderful time with us. We hope that we made your stay comfortable and worthwhile. Hoping to have you back soon here at your home away from home, Citadines Salcedo Makati!
Chan Maria
Two Bedroom Deluxe Apartment
Stayed in Sep 2024
Business travelers
31 review
4.2/5
Very Good
Posted on Oct 8, 2024
NICE HOTEL, EVERY TIME WHEN I GO TO MANILA FOR BUSINESS, I MUST CHOOSE THIS HOTEL, BECAUSE THE LOCATION IS GOOD, HOTEL STAFFS ARE FRIENDLY AND THE ROOM QUITE BIG AND TIDY AND CLEAN
Response from Property: Dear Chan Maria,Greetings from Citadines Salcedo Makati!Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service.Again, thank you, and we hope to have the pleasure of being of service with you again.Sincerely,Ryle SilvestreGuest Service Manager
CM-KH
One Bedroom Deluxe Apartment
Stayed in Mar 2024
Business travelers
19 review
4.5/5
Great
Posted on May 1, 2024
-The staff are friendly -The breakfast always good -The suite spacious
Response from Property: Dear traveler! Thank you for your feedback! It is delightful to know that you had a wonderful time during your stay with us. Thank you as well for sharing your beautiful shots at the property! Stay safe and safe travels always!
Guest User
Queen Studio
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Nice and clean room with eco features. Location near to nice foods.
Response from Property: Dear valued guest,Thank you for your wonderful feedback! It is nice to know that you enjoyed our facilities and central location. We hope to have you back again soon! Stay safe and safe travels always!
ELT
Twin Studio
Stayed in Jul 2024
Business travelers
9 review
4.5/5
Great
Posted on Sep 27, 2024
Nice cozy place to stay. Convenient location with walk distance to CBD Makati with teasty breakfast and friendly people.
Response from Property: It's great to have you with us, ELT. Thank you for your feedback and we look forward to welcoming you back home!
Anonymous User
Twin Studio
Stayed in Jun 2024
Business travelers
11 review
3.5/5
Posted on Aug 2, 2024
- Decent hotel to stay in - Inconsistent water pressure and hot water at times - Breakfast needs improvement; quite bland and oily - No provided water; guests must boil it themselves
Response from Property: Dear valued guest, thank you for your feedback. Apologies if we were not able to meet your expectations during your stay with us. Please be informed that your feedback will be forwarded to the concerned departments. We also want to inform you that we have drinking water available for our guests. The drinking water is placed on top of the kitchen counter and covered with a cloth. A 2.5 gallons of water is provided for the Studio Apartments while 5 gallons are provided for the One Bedroom and Two Bedroom Apartments. Thank you and we hope to see you soon!
Guest User
One Bedroom Deluxe Apartment
Stayed in Oct 2024
Couples
19 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Clean room, nice location, accommodating staff and delicious food.
Response from Property: Dear Valued Guest,Greetings from Citadines Salcedo Makati!Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service.Again, thank you, and we hope to have the pleasure of being of service with you again.Sincerely,Ryle SilvestreGuest Service Manager
Guest User
Queen Studio
Stayed in Jun 2024
Business travelers
7 review
3.2/5
Posted on Jul 14, 2024
First of all, breakfast, which is included in the rate, I have visited once and the waitress told me I have ordered too much, which was avocado toast and a standard breakfast on the first morning, I gave up on them. Secondly, the aircon was directly blowing towards the bed, which I can either take the cold or turn it off and hot to death. Requested for changing room, and being told no room available. Last but not least, this is more like a service apartment than a hotel, doesnโ€™t even have a concierge, no housekeeping after 5pm, which means no service at all. Four stars my ass ๐Ÿ–•๐Ÿป
Response from Property: Dear Guest User,We sincerely appreciate you taking the time to share your feedback with us. Your experience during your recent stay is of the utmost importance to us, and we regret to learn that your experience did not meet your expectation. We genuinely apologize for the inconvenience you have encountered. Please know that we take all guest concerns seriously, and we are committed to addressing and resolving the issues you have raised. We strive to continue and improve our service and its people to be able to provide a better experience to all our valued residents.Once again, thank you for bringing this to our attention, and we look forward to the opportunity to better serve you in the future.Sincerely,Angie MagsinoGuest Service Manager
Guest User
Queen Studio
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
This is my second time to stay here at the Citadines Salcedo Makati, location is excellent, restaurants, coffee shops, convenience shops and Mall all close by. Great staff, good amenities would stay again.
Response from Property: Dear Guest User,We thank you for choosing Citadines Salcedo Makati! Your wonderful review means so much to us. Your appreciation of our service and team efforts, motivates us to improve better and provide more satisfaction to our valued residents, just like you.We hope to see you again!Sincerely,Angie MagsinoGuest Service Manager
M111111
Queen Studio
Stayed in Apr 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on May 31, 2024
Decent breakfast. No one needs buffet for the sake of variety yet compromising quality. This is a property ๏ผž10 years old. As such signs of wear is clear but then if itโ€™s just a tranquil place to crash, this place works very well.
Response from Property: Dear M111111,Thank you for choosing to stay with us and leaving us your valuable feedback. We hope you had an overall wonderful stay. We hope to see you back again.Sincerely,Angie MagsinoGuest Service Manager