The Cove Eleuthera

We had a very good stay overall. The location was beautiful, the property itself was lovely, and all of the workers we interacted with were friendly and welcoming. Everything seemed clean and well kept for the most part. Unfortunately, we did have one issue that left us disappointed. On the last night of our stay, we noticed a dead cockroach in our room (photo attached). We let an employee know, but no one ever came to take care of it. We mentioned it again at checkout the next morning and received an apology. After returning home, we reached out to management about the situation. It has now been a month, and instead of addressing our concern, our emails just keep getting forwarded to different people without resolution. No partial refund or meaningful response has been offered. It’s unfortunate because we really enjoyed the property and the staff during our stay, but the lack of follow-up from management after the fact has left a sour impression.

We had a wonderful experience staying at The Cove. The staff were attentive and helpful throughout our stay. The services—whether at the bar, on the beach, or at the Freedom Restaurant & Sushi Bar—were outstanding. We especially enjoyed the local excursions and dining at nearby restaurants recommended by the staff. While the airport terminal could use some improvement, overall, we're very glad we made the trip. It was the perfect opportunity to relax and enjoy some quiet time.

The Cove is like staying in paradise. We loved the one bedroom villa we stayed in with a beach view. Our friends stayed next door which was very convenient. We could sit in bed or on the deck and see the Caribbean. Loved every minute! Nick was the best!

I was surprised by my husband with this wonderful get away for a milestone birthday!! Everything at The Cove was above and beyond! The staff is amazing, warm, friendly and helpful. We had the best time ever in this paradise!!! We will be back!

Summary: Just go. It's so peaceful and beautiful. Book the excursions. Order Chef Cora's torched lobster roll. Go to happy hour. Everyone is so incredibly nice. More info: We arrived at N Eleuthera airport, walked 20 steps, and our driver was right there ready for us. 30 minutes later I was eating a fried fish sandwich on brioche under an umbrella, and falling asleep on a chaise for the most peaceful nap listening to the calm waves lap onto the shore. Food: The seafood and sushi are so fresh. I can't speak for much else because I ate that the whole time. Pina coladas with shaved coconut and rum floater on top! I didn't even know I liked pina coladas. We ate Chef Cora's signature torched lobster rolls every day. The best rolls we've ever had! Take her sushi class! Excursion: We explored the island with MJ, who clearly has such a love for the land, the animals, and the environment. It was the most special day! Rooms: Beautiful. Clean. Luxurious. Better than any Four Seasons I've ever seen. The People: The staff at the Cove were friendly and helpful from start to finish. The management, the beach staff, servers, bartenders, boutique saleswoman, housekeeping... if you need it they will help make it happen!

We got back 2 days ago. Spent 8 nights. The location: -30 min south of ELH; -good for accessing Harbor Island, Spanish Wells. -Southern tip of island is about 2.5 hours. -On the west side of the island and behind some low hills- so wind at the Cove will be calmer for any wind out of the NE to SE. The Beach: -Two coves (North and South) split by a peninsula (which contains the main pool), -Rough sand with chunks of coral at both beach locations --The beach sand is just OK. The sand at the Cove is not even in same ballpark as Pink Sands Beach, French Leave Beach, etc. -A line of moss covered black limestone/coral is just inside the low tide water line that forces you to enter the deeper ocean water at certain locations -Chairs and beach umbrellas are numerous at the North and South coves, they were never more than 1/5 occupied The Pool -Unheated- this should be heated for this level/cost of resort -Saltwater -Chairs and umbrellas are numerous, they were never more than 1/10 occupied The Room -Oceanfront king (#17). Excellent room layout, ceiling fan, and A/C- and loved the front deck for lounging, loved the outdoor shower, the indoor shower was very large with shower heads at opposite ends, two sinks, and a separate deep soaking tub. The bathroom is a 10/10. -Bedding (pillow, duvet, sheet) quality was worse than the Westin Hotel on our trip down. I think the Westin has quality bedding. The Cove wasn't on the Westin's level. -Room water: the tap water is unpalatable (we were never told to NOT drink it out of safety concerns)- it tastes very sulfury. Free of charge glass water bottles are supplied. -In the bar/coffee area, there was a non working ice maker. The Grounds -Very nice quality daytime and nighttime appearance, on par with 5 star hotels in which we've stayed. The Staff -All very outwardly happy and always greeted us with a smile Non Beach/Pool Service -Welcome and Check-in process: Parking for rental car is super close, Shorter check-in than most, very nice staff. Bellman took our bags in a golf cart from our rental car to the room. -Room cleaning and Turn down service: Daily room cleaning was prompt and unobtrusive (we never ran into them). Turn down service was a little early (around 6pm) (I assume they anticipate you're out for the evening). Quality of cleaning was very good, however, replacement of drinking water bottles was not consistent. -Massage: We had excellent quality couple's massages twice (both my wife and I have had massages at multiple world spas, including 4Seasons, etc). There is no spa per se, just a room next to the Hospitality Room (next to the "front desk") in which the spa services are provided. Scheduling for our massages was "next day"- seems they were free with at least 36 hrs notice. Beach Service -Hugely lacking with respect to chair service -We spent at least 14 hours (over 6 separate times) at the beach chairs- we were given drinking water once and never solicited for bar drinks or f