Red Lion Inn & Suites Grants Pass

I had a deeply upsetting and discriminatory experience at this motel in Grants Pass. Upon arrival, the front desk attendant—a white-haired woman—made me wait in the lobby for over 5 minutes with no one else present. From the outset, her demeanor was cold and dismissive. After checking in, I asked for extra bath towels, a very normal request. Her response was shocking: she told me to “go count the bath towels in your room” before asking for more. When I did as she said and returned to request additional towels, she refused again, this time telling me to "ask in the morning." When I questioned this unusual treatment, she escalated the situation by telling me, “You’re welcome to leave.” I asked whether white guests were treated the same way, and she responded by threatening to call the police and told me I had “5 minutes to get out.” As an Asian traveler, this encounter felt overtly racist. No one should be made to feel unwelcome—or unsafe—based on their race. I hope this review encourages the motel’s management to reflect on its hiring and training practices. Discrimination has no place in hospitality.

It is an updated, attractive and spotless facility, both in common areas and on our room. The personnel were gracious, and the complimentary breakfast was better than most. The room was comfortable and attractive.

This place could be a fine place to stay but they just squeeze it too hard. The shampoo and body wash in the room was barely enough for two. The shower was difficult to get working in our room. The water restrictor on the shower let just a trickle of water through. The air con was functional, but old. Everything worked as it should have, ultimately. It was a decent place to stay, but we felt the penny pinching and would probably try somewhere else the next time we're in town.

Not a single piece of art or anything to look at in the room just for walls of horrible orange peel. I get that this is an economy offering but please! Hallway smelled incredibly musty. Bathroom was strange and cramped. Low water pressure and sketchy people milling about.