Station Square, South Lakeland District, LA11 6EJ, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
101 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.5
Service8.5
Cleanliness8.6
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All reviews(101)
Positive reviews(3)
Reviews with photos/video(2)
Lina’s
Family Room
Stayed in Dec 2024
Family
37 review
10/10
Outstanding
Posted on Jan 28, 2025
The hotel was built in 1866. There is a train station in front of the hotel and it faces the Atlantic Ocean. It is located at the southernmost tip of the lake area. The hotel has a sauna and hot spring pool, which is a place for locals to relax and is suitable for vacation!
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6/11
Guest User
Family Room
Stayed in Jun 2024
Family
35 review
6.5/10
Posted on Jul 6, 2024
The hotel experience was quite poor. We checked in at around 4 o'clock that day. Even the front desk receptionist couldn't find the room we were given. After checking in, we found that the two double beds we booked were actually one double bed and two simple single beds. We went to the front desk to negotiate and were told that the rooms were full and there was a solution at the second level. At 10 o'clock in the evening, when we were ready to go to bed, we found that one of the simple beds had collapsed. When we turned over the sheets, we found that three wooden bars were missing. We went to the front desk to negotiate again. The night manager said that he was only the restaurant manager and could only add a mattress first and solve it the next day. As a result, the simple bed was only replaced with a wire bed the next day, which was not as good as the mattress the night before. The next night, we went to the bar on the first floor to consume with the 5-pound voucher for not cleaning the room. After ordering, we found that the bill price was different from the price we had just arrived. After checking, it was indeed a problem with the bar's price system, but when the bartender came back with the menu, he threw the menu next to us, and his expression when delivering the meal was also quite unhappy. Hypocritical British apology. This hotel is not worth the price at all.
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6/7
Guest User
Family Room
Stayed in Jul 2024
Family
14 review
9.5/10
Amazing
Posted on Aug 16, 2024
The room is big enough, and the two 1.5-meter beds are especially suitable for us. The surrounding environment is good, and the front desk service is good. The only drawback is that the dry and wet separation of the bathroom is not good, which seems to be a common problem in the design of bathrooms in British hotels. The hotel is a certain distance from the scenic spot, the English breakfast is good, and it is generally cost-effective.