Country Inn & Suites by Radisson, Grand Rapids, MN

Convenient location near shopping and dining, friendly staff, comfortable clean rooms with good temperature control, spaciousness, and a great breakfast selection at reasonable rates.

Pool, hot tub, ice machine, and lobby air container all broken. Paint on ceiling of bathroom was peeling and no bathroom exhaust fan. The shower curtain wouldn't close properly so every shower flooded the bathroom floor and the hook an the back of the bathroom door was falling off. Room air conditioner filters were disgusting and we had to clean them. Continental breakfast was lacking. Staff was very nice and polite.

Should've turned around after seeing the most basic attempt of clearing snow had been done in the parking lot and sidewalk. It was just packed down snow and slick/solid ice in parts. The highway sign was dark- probably broken. Walk in to a dimly lit front area- no fire in the fireplace and the odor of dampness covered by Indian cooking. Fans in the hallway attempting to dry wet carpet caused by a leaky ice machine. No greeting, just a guy staring at me, waiting for me to say something. Was given my room. I had to get on a Teams call right away, so didn't have time to look around the room beyond the fact that there was an old chair that was now an office chair at the desk. After the call, I went into the bathroom to find 2 used towels hanging on the back of the door, and a mismatched toilet. Went back into the room to find the garbage can 75% full, and potato chips ground into the carpet. It was dark, dinner time, and I decided to stick it out because I just wanted to eat and get rest after a day of travelling. Couldn't get regular TV to work, so had to watch the web-based channels instead. Go to lock the door before going to sleep to find the extra lock (the one at face level) was barely hanging by 2 screws. Had to keep the fan on the heater running all night because it sounded like a small animal being squealing whenever the fan shut down. I got my breakfast elsewhere, as I didn't trust that food was prepared in a sanitary facility. The place smelled musty, had walls with holes and patchwork showing, and employees that couldve cared less if you were there. I travel 50% of the year for work, and have never felt compelled to write a bad review, but felt it a dis-service to possible future guests to not try to steer them away from this nasty place! Checked out and went next door to a very nice property that opened recently and get this- it ended up being $10 cheaper!