AmericInn by Wyndham Grand Rapids

I didn’t catch the name of the gentleman who checked me in, but he was very pleasant and engaging — great candid conversation! The breakfast always offers plenty of options to choose from, and the rooms are consistently clean. Always a reliable and comfortable stay. My only head's up to travelers using a government per diem: I have stayed at this location regularly in the past, and it has consistently met government per diem requirements. This time, I did not verify the current rate prior to booking, assuming it would still fall within allowable limits. Unfortunately, the cost exceeded the per diem, and I acknowledge that I should have researched this beforehand. I will take greater care in the future to confirm rates before finalizing reservations.

Thankfully we are checking out tomorrow. This is our fourth night here and I can’t wait to leave. If you stay here, understand that there is absolutely no cleaning that will take place in your room. Your garbage will pile up along with your dirty, wet towels. Your beds won’t be made and your sheets won’t be changed (even though the sign in the room says every third day - nope.) yesterday, housekeeping knocked on my door even with the do not disturb sign up. I answered the door and said we were leaving for the day and she could come in. I left a very nice tip on the bed - we came back and the tip was taken but the only thing that happened were two clean washcloths were left. Trash wasn’t emptied, beds weren’t made, nothing was cleaned. Last time we’re staying here - and would NEVER recommend this place. Yuck.

The hotel is small but the atmosphere is warm and welcoming. Staff are always friendly and helpful. Family friendly and they allow pets. The only downfall is that there is no elevator to the second floor. Request the firs floor if that is an issue. Staff have always been accommodating to that request.

The water in the shower would not get hot or stay hot for more than 2 minutes at a time. The water from the shower also would not stay in the designated shower area and would consequently make the bathroom floor wet.

The front desk staff that checked us in was friendly and sweet. She recognized me as a Wyndham Rewards member and provided us with free upgrade prior to even asking. The room was clean and welcoming. The pool area was inviting and the pool was warm - the perfect temperature! The hot tub was too hot. We notified the staff and after taking the proper steps to confirm our assumption, she promptly took precautionary measures and closed it for the rest of the evening. She did just as she should have. We’ll see you next time!

Nice hotel, convenient location with friendly staff and pretty nice breakfasts. Clean room and ample parking. Never felt crowed, comfortable temperatures and atmosphere. Great proximity to places like Aldi, Walmart and many fast food outlets.