AmericInn by Wyndham Grand Rapids

I didn’t catch the name of the gentleman who checked me in, but he was very pleasant and engaging — great candid conversation! The breakfast always offers plenty of options to choose from, and the rooms are consistently clean. Always a reliable and comfortable stay. My only head's up to travelers using a government per diem: I have stayed at this location regularly in the past, and it has consistently met government per diem requirements. This time, I did not verify the current rate prior to booking, assuming it would still fall within allowable limits. Unfortunately, the cost exceeded the per diem, and I acknowledge that I should have researched this beforehand. I will take greater care in the future to confirm rates before finalizing reservations.

Thankfully we are checking out tomorrow. This is our fourth night here and I can’t wait to leave. If you stay here, understand that there is absolutely no cleaning that will take place in your room. Your garbage will pile up along with your dirty, wet towels. Your beds won’t be made and your sheets won’t be changed (even though the sign in the room says every third day - nope.) yesterday, housekeeping knocked on my door even with the do not disturb sign up. I answered the door and said we were leaving for the day and she could come in. I left a very nice tip on the bed - we came back and the tip was taken but the only thing that happened were two clean washcloths were left. Trash wasn’t emptied, beds weren’t made, nothing was cleaned. Last time we’re staying here - and would NEVER recommend this place. Yuck.

Let's be honest: I needed a place to sleep for one night while I was on vacation. It doesn't need to be within walking distance of a good school, or close to the farmers' market. It had a bed, it had a shower, it had hot coffee & breakfast. The place was clean, the staff were friendly and professional and I wouldn't hesitate to stay there again.

The parking lot had some pretty big holes, but otherwise was sufficient to handle all the cars of the customers. The staff was very friendly and accommodating. The breakfast area was clean and well maintained.

The staff was very friendly and accommodating. We were not happy with the bathroom. Why would you put a toilet a foot off the floor? Terrible and no hand rails to help get up!! The night stands by the bed was dirty! You could see cup stains on it. The arm chair was dirty and basically the cushion was gone!! Needs to be replaced!!

- The bed was a bit uncomfortable. - The breakfast area didn’t have the hot food stocked well. - Pool was great. - Room was nice, but the shower/toiler section of the bathroom was really small. Aside from this, I’d come back. Convenient and affordable. Staff was nice too.