Boarders Inn & Suites by Cobblestone Hotels - Grand Island

I think this may be a long term living place for some. The room was clean. The AC worked well. The doors have gaps, so when people are loud or run up and down hallways it’s like they’re in your room with you. The pool area was super warm. The internet worked ok. Surprisingly awesome breakfast. They have a griddle in the back for some stuff and you could taste it. Hash browns were crispy, tortillas that tasted fresh.

Beds are comfortable as were the pillows. Rooms are a little small but they are clean. The AC kept the room cool. Shower had good pressure & temperature. Bathroom is on the small side. Our toilet seat was loose which was annoying. Towels are very small. Breakfast was a good/large variety and was perfect it started at 6am. Pool was large and kids loved it. Pool room was warm but too be expected. Outdoor patio area was nice. Check-in was easy and workers were very nice. Was very different when we walked into door B, they had giant carts sitting there of all the dirty laundry. Never experienced that before and when we walked through I always felt like we were in the way of the ladies working.

I stayed at this hotel in the 80's when it was a Ramada Inn. This is, without a doubt, the best preserved and renovated hotel I've ever stayed at. Very clean with modern appointments in the rooms. Great shower, quiet A/C, good TV - nothing in my room was amiss. Firm bed, good free breakfast; I did not use the pool area. Company lodging for the railroad and several local manufacturing companies, yet very quiet. Only drawback was that I had room 280 which was right next to a busy highway, so I got to listen to all the big trucks jake brake to a stop at the light right outside my window. Get a room closer to the lobby!

Our stay at Boarder’s Hotel for a 70th birthday celebration was deeply disappointing. Despite booking accommodations months in advance, the block of rooms assigned to us reeked of sewer odor. Hotel staff admitted this was a known issue caused by flushing the public restroom, yet our group, traveling from several states, was placed there anyway. This oversight disrupted our plans, forcing us to move rooms throughout the hotel. To worsen matters, one group member’s ******* reservation (paid $225 on 3/28/25) wasn't found in the hotel’s system. Despite providing proof of payment and ******* confirming the reservation, the manager, Pam Wright, refused to honor it. After 2 hours of dealing with it all, besides paying full price for another room, Pam Wright REFUSED to offer any resolution. She also refused to provide contact information for her supervisor. Only after paying full price for another room did the front desk employee later inform us—at 11pm—that ******* would process a refund for their transaction. It is incomprehensible why the hotel couldn’t acknowledge the PREPAID reservation, accommodate our guest, and handle reimbursement from ******* internally. Pam Wright refused to take any responsibility or make amends. This wasn’t about the cost but the lack of professionalism and accountability towards paying customers as well as the lost time with our family. What should have been a joyous occasion was marred by avoidable issues and terrible customer service. After 20 years of making trips to Fonner, this was the first and will be last time that we stay at Boarders.

The rooms are very clean. They staff were great, and the breakfast was great. I wish all of us in our group there would have gotten the same price on the rooms. Some got a lot lower rate and we got the highest. Doesn't really seem fair to some of us. Thank you for listening to me.

Facility is clean and well maintained. The breakfast had lots of options and a great selection. The pool area and public areas were welcoming and readily available for use. Checkin and checkout went smoothly. Staff was friendly. Adjoing rooms were available around the courtyard. Courtyard was closed due to the snow.