Secrets St. Martin Resort & Spa

Dirty no service  Birds at the buffet make it disgusting  Worn down place  But still +500 us /night  A joke and the management do not reply  Dining is in meeting rooms with a laptop showing beachpics  Please get real guys

Transfer to the resort was painless, maybe 45 minutes Check in was a breeze Nice resort but I wouldn’t rate it a 5 star. Rooms Try to get a room in building 1, no issues at all. Can’t speak for the other buildings. We stayed in 1132 on the ground floor(level 0), there are 3 floors. It was a swim out pool room, second to the last room facing in towards the garden path. It was great location being right in the middle of the resort. Same distance to the restaurants, lobby( where the nightly entertainment and outdoor evening bar is and the pools. We had morning sun until around noon. Beds are good and comfortable and the cleaning staff did a good job. Our room was refurbished Freshly painted Bathroom and shower were very nice New front door(this was an issue in some other reviews) And we hear from another guest in Building 7 that their front door was rough. Swim out pool (not heated) cleaned 4-6 times a day We didn’t actually use this much because we were not in the room much I would have taken early morning and late night dips if it was heated USB outlets Hair dryer They supply soap shampoo and body lotion No hair conditioner No need for adapter unless using a curling iron (not provided) We actually never turned on the TV mini fridge with beer and soft drinks Snacks peanuts and M&M’s Anything you want just ask (robes, specific alcohol and mix) We didn’t order room service, but it’s available The shower could use a slip mat Zero complaints Main pool is great, big and easy access from many sides Chair Clips or bands are a good idea It’s was constantly windy Pre tan or be very vigilant with reapplying sunscreen Bit of a morning scramble for chairs in the front row, but lots of room with many umbrellas The swim up side of the bar is closed, no big deal There is a bar on each side of the pool Pool volleyball, aqua aerobics Floaties are permitted Beach The beach is gorgeous Super soft sand Nice and calm waves not rough at all Lots of chairs and umbrellas Zero water sports This was disappointing No volleyball, paddle boards, hobby crafts snorkeling ext. Unfortunately there is no shower or foot wash when exiting the beach They were not working This results in people coming to the pool to wash sand off their feet This needs to be addressed There is a restaurant down the beach, checked it out but didn’t eat there. A bit pricey. Restaurants Breakfast buffet was good, omelette station and the usually Nice touch with a self serve mimosa and Caesar bar cart Japanese Good service and food was the same as any other resort cooking table Lunch Buffet was adequate but was just ok with little variety throughout the week Al a cart was in the same restaurant each night with rotating menu. Steak house, mediterranean, and Italian. 2 restaurants are closed for renovation’s. We left the resort to eat dinner 2 nights Staff Everyone was outstanding Shout out to Leo in the preferred bar. Hector at the beach bar friendly and great service. Everyone

Conditions of the rooms were not worth the money we paid for for our stay. I would not recommend this location in its current condition. When I tried to contact Hyatt, they gave me the runaround. THE STAFF WAS AMAZING, but the condition of the rooms were horrible.

Unlimited-Luxury At Secrets St Martin Ahhh try Again Marketing Team.. “Try a Dirty Hotel at premium price that needs renovation where you never feel alone with the birds that will help you finish your meal” It could have been so nice but for sure not luxury Tired place that needs painting, new furnishings better cleaning and service minded staff. The great selection of restaurants are only a “bird” buffet place more like a meeting room with uninspiring food and another conference room place that changes menu. Goumet ? Do not think the marketing team ever tried the food Service are from 0 (I do not care) to helpfull staff so just try to find the helpfull one Was told they are in a renovation process but would have been better to close down instead of having guests feeling like staying at a max 2 star place that are about to close down but Hyatt probably need the money for renovating which for sure is needed Complained more times but guess it was to the “team i do not care”

I loved the hotel food, the food was excellent. The staff was excellent. Steeve was really helpful and nice. Room service was excellent and the rooms were beautiful. The only downside of the property when eating breakfast & lunch the FANS were broken to keep the flies away. Dinner was excellent by it being indoors. The beach was amazing thanks for having us!

the staff was great so it saddens me to leave this reviews but this resort is not up to par at all. It does not have lots of food options, it is way too far to enjoy anything the island offers and not many activists on the resort. The dining hall was filled with flies and closed quite early with very limited options, food was always cold.