Home2 Suites by Hilton Grand Blanc Flint

This was hands down the WORST hotel experience I’ve ever had — so bad I didn’t even stay the night. After driving 3.5 hours, I was exhausted and ready to rest. Instead, I walked into rooms that were absolutely disgusting. The first room looked like it hadn’t been properly cleaned in months. Hair in the freezer, sticky drink residue in the fridge, a bread clip on top of the unit, dust and grime everywhere, old food on the table, and even a dirty towel shoved between the vanity and the wall. Completely unacceptable. When I asked for another room, I expected at least basic cleanliness. Instead, I found a filthy drinking glass with brown stains inside, a sticky table, and shelves that hadn’t been wiped down. At that point, I was beyond disgusted and furious. I personally walked the front desk agent through BOTH rooms to show exactly how bad they were. That was Wednesday, 8/13/25. Today is 8/17/25, and I still have not heard from a single person at this property. No apology, no follow-up, no attempt to fix the situation — nothing. My time was wasted, my dinner was ruined, and I had to scramble to find another hotel late at night. To make matters worse, this hotel didn’t even bother to offer assistance or compensation. That’s not just poor service — that’s a total lack of respect for paying guests. I travel frequently, and this ranks as the dirtiest and most unprofessional hotel I’ve ever encountered. If you care about cleanliness, respect, or even basic hospitality, do not book here.

Dishes left in dishwasher, no liquid hand soap, no hair conditioner and the refrigerator was broke and didn’t notice it until the following morning when transforms from the refrigerator to coolers and food wasn’t cold.😢 Reported it to the front desk, her reply was: I have a whole list of items that need to be fixed.

Great stay , entire staff was nice and very helpful. Rooms were new and updated with all amenities needed , close to many restaurants. Walking distance to culvers , Taco Bell and BP gas station. Breakfast lady was very nice every day we stayed , will definitely be back!!

The propert seems to be nice but when we got to the room the bathroom doors slide and the top was broken so we could barely shut the door and I called the front desk to let them know about the door and the front desk person did not leave notes like they said.

Upon entry, Theresa was warm, friendly & helpful. Even at checkout the women who helped me was also a prime example of customer service! I didn’t eat breakfast but heard from my colleagues it was amazing along with their coffee. Will be back again.

Nice hotel Very pleased with our recent stay at home2 suites by Hilton. Had to stay in the Flint area for an event and this was the nicest hotel in the area