Ports of Call Resort

Hair on sink and shower from previous occupant in my room for 6 days of my 7 day stay. Mold on outside of refrigerator. Holes in wall next to crooked picture, hair in wash cloth, dust hanging from lamps and on lights, stains on comforters and sheets. Dirt on fans and scalding hot water temperature changes without notice. Told by manager named Taiwayne that Corporate and Priceline will never refund any of my money for the 7 day stay. I reported these problems numerous times throughout my stay. Waiting for full refund for stay from May 23 - 28, 2025.

This was my third stay at Ports of Call. It is always a pleasant stay with friendly staff and clean, well-kept rooms and grounds. The breakfast always has delicious options (especially the fresh pico) and there are lots of options next door in the plaza as well. The location is incredibly convenient with the grocery next door. Even though it’s not directly on the beach, it is a very short walk to the hotel’s stretch of beach.

The staff was extremely helpful and very friendly. Great for families or couples trying to get away and enjoy the beautiful pristine beaches.

Our room was perfect for what we needed. A place to sleep, unwind, and get ready for all that Turks and Caicos had to offer. The walk to the beach was super-easy and the amenities are right there. Skull Rock mexican restaurant, which may be part of the resort properties, was delicious enough to eat there twice. Would definitely book again.

For our first visit to Provo, we really enjoyed our stay at Ports of Call Resort. The staff was warm and friendly. Everyone, no matter their position, was helpful. Margarit was always attentive to cleaning our room and providing supplies. Watson was a good sport st the bar and around the pool. The grounds/building crew as well as the wonderful front desk staff were always warm, friendly and helpful. The breakfast staff were a pleasure see each morning too. The pool was clean and access to chairs/umbrellas was never a problem at the pool or the beach. We would definitely stay here again if we return to the island.

I returned to this hotel for the second time because the lifestyle suits me as a single person. It works for families and couples too, but it's definitely single friendly. I really like that breakfast is included; you can purchase reasonably priced food for lunch or dinner around the corner at the large grocery store which has a good selection of "take-out" foods, hot and cold. As well, it's within minutes of walking to good quality restaurants: Mexican, Italian, Burger joints etc. It has nicely updated rooms, I always take one that opens to the pool. It's safe there and quiet, low key, no noisy loud music playing during the day. So if you come for a rest, you'll get it. It's also close to shopping and excursion offices. It's close to the beach, just a short walk or take the shuttle they provide. The beach doesn't have a bar, that's the only drawback, so I walked to the hotel next door a few times to their beach deck and that worked out. Otherwise the beach is gorgeous and I'd like to send a shout out to my two favorite beach staff, Justin and Jhafflyn who went out of their way to be kind to me. Staff is professional and service is good for anything you ask, I had good lessons from the techie on how to use the remote! Checking in and out is fast and everything went smoothly. Helpful and kind staff. I will be returning again. Oh yes, the owner, Dale, came to the beach one day and shook hands with everyone there and asked how our stay was...nice touch!