Premier Inn Gloucester (Longford)

Convenient central location with ample parking and nearby amenities. Guests praised the excellent breakfast at the adjacent pub and the friendly, helpful staff. Quiet surroundings with easy access to shops and attractions.

The overall impression of the hotel, restaurant and bar is 'tired'. Reception is very small and on arrival there was no-one on duty so we had to press a buzzer and wait for someone to come across from the other building. Our room was on the first floor but there was no lift so we had to scrabble up stairs with our luggage. We ate in the restaurant on our first night and there was only one member of staff on duty to serve behind the bar and also bring out food from the kitchen. We had to wait quite a while for our food. Breakfast provided a wide choice but the cooked food was not appetising. We had chosen the hotel because the location worked well for a family event we were attending, otherwise I'm not sure we would choose it again. Also, the total bill to stay and eat of just short of £400 for two nights, in my opinion, didn't provide value for money.

The staff, both of them (bar and reception) were spot on, funny and definitely cared. Especially the barman, top marks to that young guy. But that’s it, extremely expensive, yeah it’s on the outskirts of a city, but £170 a night. For a basic room, struck me as very overpriced. The bar next door was apparently going through a refurbishment, but seemed to be more that no cares were given, very limited stock behind the bar. But hats off to the chef, the food was really good. A decent enough sleep, once I had got over the shock of the price.