Tru by Hilton Gilbert Phoenix
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1 room, 2 adults, 0 children
All properties in Gilbert
Tru by Hilton Gilbert Phoenix
1950 S Santan Village Pkwy, Gilbert, Arizona, 85295, United States
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We Price Match
Highlights
Pets welcome
Free parking
Delicious breakfast
Lots to doAmenities
Private parkingFree
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Billiards room
Smoking area
Business center
All amenities
Property Description
Find the perfect blend of comfort and convenience at Tru by Hilton Gilbert, adjacent to San Tan Mall Dining and Retail district, only a stone's throw from Phoenix-Mesa Gateway Airport. With quick access to Loop 202 you can easily explore the family-friendly vibe and emerging nightlife of Downtown Gilbert and the greater Phoenix Area. Our efficient rooms include free WiFi, a large bathroom and large TVs with a premium channel lineup.
Try our ‘Build Your Own’ breakfast bar with 30 sweet and savory toppings for cereal, bagels, oatmeal and more. Healthy, indulgent – your pick, all yum. You’ll find drinks, gourmet snacks and single-serve beer and wine at our 24/7 market.
Our lobby is zoned for work and play. Veg with a book, grab a board game or shoot some pool. Tea, coffee and hot chocolate are always fresh and free.
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8.8/10
Cleanliness8.7
Amenities8.8
Location8.8
Service8.7
All 102 reviews
Surroundings
Airport: Mesa Gateway Airport
(14.3 km)
Airport: Phoenix Sky Harbor International Airport
(44.2 km)
Train: 16th St & South Mountain Ave
(42.5 km)
Train: Amtrak Maricopa Station
(53.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability
4
Room with Two Queen Beds-Hearing Accessible
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability
4
King Room With Mobility Accessible Bathtub
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability
3
King Room-Hearing Accessible
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability
5
King Room-Hearing Accessible with Bathtub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability
4
2 Queen Beds Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability
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Guest Reviews
8.8/10
Very Good
102 reviews
- Cleanliness8.7
- Amenities8.8
- Location8.8
- Service8.7
Average for similar properties in Gilbert
Review summary
Powered by AI
Cleanliness: Multiple users highlighted clean rooms and thorough daily cleaning.(based on 2 reviews)
Jose
March 17, 2025
Great stay. Clean rooms and great service. Rooms are a little on the smaller side.
Liz
June 23, 2024
Front staff is not the most courteous they need to work on it. The general manager is a great manager though. If you need help please contact him.
Anonymous User
October 22, 2022
Two bottles of water were provided as a service.
Breakfast was poor and I got bored with the same meal every day.
The daily cleaning was beautiful.
Original TextTranslation provided by Google
Nicole
April 27, 2025
Great location
Tilcrystal
April 27, 2025
The service was great, but didn't like the mattress. Wasn't that great. But over all a great place.
Ana E
April 25, 2025
Excellent
Jennifer
April 20, 2025
I always love staying at Tru
Jessica
April 20, 2025
Never Again
The front desk worker started banging on my door at 11 pm and tried opening it. When I got to the door and asked “who’s there?” he covered the peephole and just told me he needed some identification verification. Turns out they overbooked and tried giving my room to another customer. Didn’t sleep after this as this whole thing was jarring and confusing.
Services & Amenities
Most Popular Amenities
Private parking
Free
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areas
Free
Billiards room
Smoking area
Business center
Gym
Billiards room
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
Languages Spoken
English
Food & Drink
Lobby bar
Snack bar
Convenience store/kiosk
Health & Wellness
Billiards room
Gym
Public Areas
No smoking in public areas
Smoking area
Elevator
Facilities for Children
Kids' board games/puzzles
Children's meals available
Business Services
Business center
Accessibility
Braille signs
Handrails on stairs
Accessible rooms available
Pool ramp available
Wheelchairs available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$25.00 (approx. PHP 1,454.37) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$50.00 (approx. PHP 2,908.74) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 97
Find the perfect blend of comfort and convenience at Tru by Hilton Gilbert, adjacent to San Tan Mall Dining and Retail district, only a stone's throw from Phoenix-Mesa Gateway Airport. With quick access to Loop 202 you can easily explore the family-friendly vibe and emerging nightlife of Downtown Gilbert and the greater Phoenix Area. Our efficient rooms include free WiFi, a large bathroom and large TVs with a premium channel lineup.
Try our ‘Build Your Own’ breakfast bar with 30 sweet and savory toppings for cereal, bagels, oatmeal and more. Healthy, indulgent – your pick, all yum. You’ll find drinks, gourmet snacks and single-serve beer and wine at our 24/7 market.
Our lobby is zoned for work and play. Veg with a book, grab a board game or shoot some pool. Tea, coffee and hot chocolate are always fresh and free.
Frequently Asked Questions
What is the cancellation policy for Tru by Hilton Gilbert Phoenix?
The cancellation policy for Tru by Hilton Gilbert Phoenix varies depending on the type of room and booking conditions.What is the cancellation policy for Tru by Hilton Gilbert Phoenix?
What are the check-in and check-out times at Tru by Hilton Gilbert Phoenix?
Standard check-in time at Tru by Hilton Gilbert Phoenix is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Tru by Hilton Gilbert Phoenix?
Can I bring my pet inside the Tru by Hilton Gilbert Phoenix?
Pets are allowed on request at Tru by Hilton Gilbert Phoenix. Charges may be applicable.Can I bring my pet inside the Tru by Hilton Gilbert Phoenix?
How far is the Tru by Hilton Gilbert Phoenix from the closest airport?
The closest airport is Mesa Gateway Airport, and it is about 15 mins from hotel by car (14.3 km).How far is the Tru by Hilton Gilbert Phoenix from the closest airport?
About This Property
| Nearest Airport | Mesa Gateway Airport |
|---|---|
| Distance to Airport | 14.25KM |
| Nearest Train Station | 16th St & South Mountain Ave |
| Distance to Train Station | 42.46KM |
| Average Price From | PHP7726 |
| Hotel Star Rating | 2 |