DoubleTree by Hilton Hotel Phoenix - Gilbert
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1 room, 2 adults, 0 children
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DoubleTree by Hilton Hotel Phoenix - Gilbert

1800 S Santan Village Pkwy, Gilbert, Arizona, 85295, United States
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Amenities
Golf course
Outdoor swimming pool
Horse riding
Hiking
Gym
Public parkingFree
24-hour front desk
Luggage storage
All amenities
Property Description
The DoubleTree by Hilton Phoenix-Gilbert is the Phoenix East Valley’s premier Hotel and Elegante Conference Center. Our Elegante Ballroom is the place to be for convention groups, elegant weddings, and special events. Whether vacationing or attending a business meeting, our guests enjoy this boutique hotel that embodies luxury with it’s the full-service hotel amenities, and tastefully decorated guest rooms, and our exceptional service. The DoubleTree by Hilton Phoenix-Gilbert offers 21 well-appointed rooms & suites with a short walkway to the exquisite Elegante Conference Center. For those whose luggage includes a briefcase, you will enjoy our practical services such as room service, complimentary high-speed internet, and ideal location to local businesses and the loop 202 and Hwy 60. You will find the DoubleTree by Hilton Phoenix-Gilbert an ideal choice for business travel conveniently located from Sky Harbor International Airport and Phoenix-Mesa Gateway Airport and easy access to surrounding areas: Gilbert, Mesa, Chandler, and Tempe, Arizona. Our location creates the perfect center point to visit nearby businesses such as Boeing, Intel, Orbital Sciences, Free Scale Motorola, Arizona State University, and to the ever-growing list of medical experts and facilities: Gilbert Mercy Medical Center, Banner MD Anderson Cancer Center, Stem Cell Institute, Banner Ironwood Hospital to name a few. Our moderately priced accommodations will satisfy your budget requirements. Many of our spacious rooms have two queen-size beds and some even have more sleeping accommodations with a pull-out sofa sleeper, or perhaps your preference is a luxurious king-sized bed. The décor and custom artwork is from a coastal inspired color palette of bold and soothing neutral colors that suit everyone’s taste. All rooms have the luxurious DoubleTree bedding for a great night’s rest. For your VIP’s, upgrade them to one of our exceptional suites with vaulted ceilings, and an ambiance suitable for such an honored guest. Guest Room Amenities: * Oversized Guest Rooms of 335 to 515 sq. ft. * Raised 11 to 16 ceilings * Personal vanity and with full length mirror * Free Internet, Work desk with data port * Coffee Maker with complimentary Coffee and Tea * Refrigerator, Microwave, Iron/Board, Hairdryer * 55-inch flat screen with HD TV * Complimentary HBO Movies * The hotel and guest rooms are 100 percent non-smoking Dine at our Brock’s Bar & Restaurant and enjoy traditional American cuisine and popular selections. Relax in a comfortable, casual setting with a menu moderately priced for a conservative travel budget. If variety is what you are looking for, visit the neighboring San Tan Village Mall and shopping areas for great eateries, pubs, wine bars, and more.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 97 reviews
Surroundings
Airport: Mesa Gateway Airport
(14.0 km)
Airport: Phoenix Sky Harbor International Airport
(44.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Santan Suite 1 King Bed
1

Santan Suite 1 King Bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Two Queen Room
11

Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Moblity/Hearing Access Junior Suite with Tub
8

Moblity/Hearing Access Junior Suite with Tub

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Junior Two Queen Suite
9

Junior Two Queen Suite

2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
King Room with Whirlpool
5

King Room with Whirlpool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Moblity/Hearing Access Junior Suite with Roll-in Shower
6

Moblity/Hearing Access Junior Suite with Roll-in Shower

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Queen Room with Parlor and Sitting Area
8

Queen Room with Parlor and Sitting Area

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Junior King Suite
8

Junior King Suite

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Mobility/Hearing Accessible King Room with Tub
6

Mobility/Hearing Accessible King Room with Tub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Mobility/Hearing Accessible King Room with Roll-in Shower
6

Mobility/Hearing Accessible King Room with Roll-in Shower

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
King Room-Non-Smoking
9

King Room-Non-Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
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Guest Reviews

7.4/10
97 reviews
Verified Reviews
  • Cleanliness7.4
  • Amenities7.4
  • Location7.4
  • Service7.4
Average for similar properties in Gilbert
Most Mentioned
AI Summary
The location is convenient with nearby dining, shopping, and attractions. The staff is praised for their friendliness and exceptional service, creating a welcoming atmosphere.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 18, 2025
My wife and I were traveling with our 7 pound puppy. We were in the process of moving out of our house so we were looking for a pleasant place to stay a couple nights close by where we could relieve the stress from the day. The visit to this hotel started good with the front desk girls making a fuss over the puppy. The room was clean and the AC worked great. I brought a bottle of whiskey to the room for a nightcap. We left early the next morning to knock out the rest of the move. Upon returning to our room that evening, the whiskey bottle was gone. Sure couldn’t have been mistaken for anything else, especially TRASH! Come day if checkout, I approached Alicia at the front desk to inquire about a late checkout. She granted a 1:00pm checkout (opposed to the original 11:00am) which was going to work well. I also mentioned the whiskey that disappeared and Alicia said she would check with housekeeping. While finishing up our move, around 12:00pm I received a phone call from the hotel. It was Alicia, the same person who gave us the late checkout. She said housekeeping entered our room and all of our belongings were still there. HELLO!!! Alicia, you were the one who said we were good until 1:00pm. She said oh it wasn’t shown in the system. SMH. When we arrived at the hotel to actually check out, I asked Alicia what she found out regarding the missing whiskey. She said the maid didn’t take anything and they only make the beds. Ok Alicia, then how did it magically disappear along with a bottle of Coke that was next to it? I asked for some compensation, like waiving the pet fee of $75 since it wasn’t a cheap bottle of whiskey. She said she’d have to ask her manager and they would call me. Needless to say, I have yet to receive that phone. Okay hotel, good location, but a team of employees with very little customer service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2024
This must be the worst hotel experience I have had in a long time as a well-rounded traveler. Traveling on business and staying for one night, I am losing sleep over noise from the street and next doors noise (TV and conversation). I can’t say all the neighbors are loud but I can assure you the walls are paper thin, so it’s a shared dorm room. The room is large but decoration and furniture is uninviting and hover simplified so the room echoes the loud fridge in the room. The AC is also old and loud. To add insult to injury the room rate as a gold member was insane and the hotel wouldn’t honor the price match guarantee. Do yourself and find yourself a better place, any OK 2-star or 3-star facility can beat this place if they give you the most basic you need.
C‍r‍y‍s‍t‍a‍l
April 22, 2025
Very nice room and accommodations.
M‍i‍c‍h‍a‍e‍l
April 16, 2025
Staff were helpful and very friendly!
M‍i‍c‍h‍e‍l‍l‍e
April 14, 2025
Room was clean and comfy. Hotel was under construction, doors slamming throughout the night, pool party until 1100pm, food at restaurant was not good
Z‍a‍u‍n‍d‍r‍a
April 14, 2025
It was nice and clean
M‍a‍t‍t‍h‍e‍w
April 12, 2025
The lady in check in stopped halfway through checking me in to help someone else get checked in… seemed very unprofessional to me.
J‍e‍s‍s‍i‍c‍a
April 11, 2025
Power went out in half my room overnight.. unfortunately no remedy. Luckily my phone had charge for the alarm to go off. Let Front desk staff know.. the person looked at me like a deer in the headlights- no offered apology or acknowledgment of the issue. Room was spacious and lighting elements are definitely cool- when working. Check in was great and the woman with the bandaid was awesome and helpful when arriving.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–03:00 the next day
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
AgeFee
Children 17 years old and under
US$12.00 (approx. PHP 698.10) per person
Adult
Set menu:US$18.00 (approx. PHP 1,047.15) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2012
  • Number of Rooms: 118
The DoubleTree by Hilton Phoenix-Gilbert is the Phoenix East Valley’s premier Hotel and Elegante Conference Center. Our Elegante Ballroom is the place to be for convention groups, elegant weddings, and special events. Whether vacationing or attending a business meeting, our guests enjoy this boutique hotel that embodies luxury with it’s the full-service hotel amenities, and tastefully decorated guest rooms, and our exceptional service. The DoubleTree by Hilton Phoenix-Gilbert offers 21 well-appointed rooms & suites with a short walkway to the exquisite Elegante Conference Center. For those whose luggage includes a briefcase, you will enjoy our practical services such as room service, complimentary high-speed internet, and ideal location to local businesses and the loop 202 and Hwy 60. You will find the DoubleTree by Hilton Phoenix-Gilbert an ideal choice for business travel conveniently located from Sky Harbor International Airport and Phoenix-Mesa Gateway Airport and easy access to surrounding areas: Gilbert, Mesa, Chandler, and Tempe, Arizona. Our location creates the perfect center point to visit nearby businesses such as Boeing, Intel, Orbital Sciences, Free Scale Motorola, Arizona State University, and to the ever-growing list of medical experts and facilities: Gilbert Mercy Medical Center, Banner MD Anderson Cancer Center, Stem Cell Institute, Banner Ironwood Hospital to name a few. Our moderately priced accommodations will satisfy your budget requirements. Many of our spacious rooms have two queen-size beds and some even have more sleeping accommodations with a pull-out sofa sleeper, or perhaps your preference is a luxurious king-sized bed. The décor and custom artwork is from a coastal inspired color palette of bold and soothing neutral colors that suit everyone’s taste. All rooms have the luxurious DoubleTree bedding for a great night’s rest. For your VIP’s, upgrade them to one of our exceptional suites with vaulted ceilings, and an ambiance suitable for such an honored guest. Guest Room Amenities: * Oversized Guest Rooms of 335 to 515 sq. ft. * Raised 11 to 16 ceilings * Personal vanity and with full length mirror * Free Internet, Work desk with data port * Coffee Maker with complimentary Coffee and Tea * Refrigerator, Microwave, Iron/Board, Hairdryer * 55-inch flat screen with HD TV * Complimentary HBO Movies * The hotel and guest rooms are 100 percent non-smoking Dine at our Brock’s Bar & Restaurant and enjoy traditional American cuisine and popular selections. Relax in a comfortable, casual setting with a menu moderately priced for a conservative travel budget. If variety is what you are looking for, visit the neighboring San Tan Village Mall and shopping areas for great eateries, pubs, wine bars, and more.

Frequently Asked Questions

What is the cancellation policy for DoubleTree by Hilton Hotel Phoenix - Gilbert?

The cancellation policy for DoubleTree by Hilton Hotel Phoenix - Gilbert varies depending on the type of room and booking conditions.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Phoenix - Gilbert?

Standard check-in time at DoubleTree by Hilton Hotel Phoenix - Gilbert is 15:00-03:00 and check-out time is 12:00.

Can I bring my pet inside the DoubleTree by Hilton Hotel Phoenix - Gilbert?

As much as we love pets, unfortunately, we are unable to accommodate them in DoubleTree by Hilton Hotel Phoenix - Gilbert.

How far is the DoubleTree by Hilton Hotel Phoenix - Gilbert from the closest airport?

The closest airport is Mesa Gateway Airport, and it is about 15 mins from hotel by car (14.0 km).

About This Property

Nearest AirportMesa Gateway Airport
Distance to Airport14.03KM
Nearest Train Station16th St & South Mountain Ave
Distance to Train Station42.79KM
Average Price FromPHP10156
Hotel Star Rating4