Best Gatwick Hotels

"I would definitely use the hotel again for an early morning flight. So convenient! I was surprised how quiet it was despite the proximity to the planes. The wet room is tiny and we had to use one of the towels to dry the floor before we could use the sink & toilet....we didn't get the hang of the coffee machine but no bother as there is a free hot drinks room close by...not a great view but no worries, we were just there to sleep. We ate out at Wetherspoons and used our room key to get 20% discount...."

"I recently stayed at the Hilton Gatwick and found it to be a really convenient and comfortable choice, especially for an early flight. The biggest highlight is the location. Being directly connected to the South Terminal makes travel incredibly easy, no stressful transfers or rushing around with luggage. It’s ideal if you want a smooth, hassle-free start to your journey. The room itself was clean, spacious, and well-equipped with everything needed for a short stay. The bed was very comfortable, which made a big difference before an early departure. While the décor is slightly dated in places, everything was well-maintained and functional. Staff were friendly and efficient throughout the stay, from check-in to check-out. Service felt professional without being overly formal. Food options were decent, with a few restaurants and a bar available. It’s a bit on the pricier side, but that’s fairly typical for airport hotels. Breakfast was good, with a solid variety to choose from. Overall, Hilton Gatwick is a reliable and stress-free option if you’re flying from Gatwick. It may not be the most modern hotel, but the comfort, cleanliness, and unbeatable location make it well worth considering."

"It's a no frills hotel. Got the job done. I booked as I have an early morning flight like many others who stay in this hotel (or those arriving late at night) Story: so I came to the hotel about one and a half hours early, around 1330-ish. The front desk staff said I can ”check in early” for £50. That's almost what I paid for the booking for a mere 90 min of stay. Point no 1. Point no 2. Context: I haven't read through the hotel policy prior. So I asked the front desk staff if I could leave my luggage there so that my wife and I plus our baby could go grab a bite in the town while waiting for 3 pm. The staff could have easily said no and I would have understood. No biggie. But then he said something ridiculous, that I can store my 3 pieces of luggage for £3 each as a donation for a children's hospital. Now if the hotel policy is no storage just said so, no need to try guilt trip customers into paying for something when it's clearly your KPI to achieve, not mine. Stop deceiving and guilt tripping costumers."

"While the hotel isn't far from the airport as the crow flies, you have to navigate around a highway, so those with large luggage should be extra careful! The hotel's self-check-in system is incredibly user-unfriendly. It showed 'checked in', yet still required a staff member to manually confirm and issue the key card. The problem was, this manual process was even slower! Early check-in isn't permitted; even an hour early costs an extra 5 pounds. The staff offered virtually no service. As for the room, it exemplified 'bare-bones efficiency': a single roll of toilet paper for all needs, one type of liquid soap for both handwashing and showering, and one cup for both drinking and brushing teeth. There was no air conditioning, only a fan."

"I had booked a **King room with a bathtub** for one night. When I checked in, it was already very late—around 11 PM. **I had been traveling for over a month, so on my last night, I really needed a room with a bathtub to relax my body.** However, when we arrived, the front desk guy gave us a **disabled-access room**, which, of course, had **no bathtub**. I thought about asking for a change, but I was **extremely tired**, and it was too late. The next morning, I called the front desk to ask what had happened. The staff member said it was because they were **overbooked**. **She didn’t apologize and even seemed to blame me, saying I should have asked when I got the key.** She also claimed no other rooms were available at that moment. I explained that when we took a shower in the disabled-access bathroom, **the water didn’t drain properly**—maybe something was clogged. This made it **dangerous because slipping was a real risk**. After listening, she called back **a minute later**, saying a room was now available and that I could come to the front desk to switch. I felt **very disappointed** with the service and will **never return** Also the kettle was very dirty."

"Small and cozy room with a perfect location for an early flight. Slept remarkably well and was not disturbed by other guests, will book again next time I have the misfortune of an early flight out of LGW!"