Cally Palace Hotel & Golf Course

Excellent service. I'll be staying again in future

Nice hotel sitting in the forest and green.

Cally palace is set in an exquisite forest set right back down a long beautiful drive . Upon arrival I have to say my first impressions started to kick in and I was worried that the interior of the hotel looked a bit tired (I had seen this on previous reviews ) however… this all changed and very quickly, we had an amazing 3 nights! The facilities are fantastic, the hotel itself is SPOTLESS and I mean spotlessly clean . The food is to a high standard and the breakfast was amazing! Hot and cold buffet options plus you can order a breakfast from a menu they had available. I think what really makes the hotel special are the staff ! They are all incredible ! Barry and another young man (who wasn’t there on Tuesday when we checked out ) were just amazing and all the staff couldn’t do enough for you! The housekeeping staff were also so kind and welcoming . Dave on the bar an amazing chap! He’s done 29 years of service and you can tell he I very proud of what Cally Palace has to offer , I also observed how good he was with the younger members of staff and he was great with my little boy who was 7. There is a swimming pool and hot tub which is excellent and open all day! There is a great snooker table which looks new and a games chest which is in the main sitting room behind the sofa at the back of the room. There is a little town less than a mile away which has a lovely pub called the Murray arms and there’s a lovely coffee shop and other little shops . The only things I would mention that maybe could be a bit of feedback would be good to have the kids menu available all day (we ended up having lunch elsewhere as it’s only available in the evening) and the sofa and chairs in the middle of the reception area and sitting room really did need some attention.

Sumptuous surroundings, this grand old hotel feels a bit like staying in a stately home. Staff were warm and more than helpful, food excellent and the furniture was so comfy I didn't want to leave the armchair in my bedroom! Bathroom spotless and the surroundings luscious greens of the hills, forest and golf course.

It looks grand from the outside and certain aspects of the interior still are, but it's all downhill after that! We asked for an accessible room and were given a room up several flights of stairs. The lift was out of order. The lounge areas on the first floor only have one toilet/baby change and it's at the furthest end of the building. We called several days before arrival to ask about facilities and were told the part we wanted to use was out of order. It was functioning when we arrived, but we didn't bring swimwear after being wrongly informed. To say our room was dated is an understatement, the furniture and fittings must be from the 1930's! There are no plug points for electronics. We were in a family group and several points were raised over food quality. We had to pre order food 6 days in advance, probably to make sure 3663 had stock, and some of it wasn't available on the night! I left my main course of risotto as it tasted of being over salted. My wife and I didn't have breakfast. On arrival Dave and the lovely young lady serving the bar ( sorry I can't remember your name ) were extremely chatty, polite and helpful. The barman at night was bad mannered to the point of being downright rude. Overall, not a good experience and we won't return.

The hotel is in a lovely setting and looks nice from the outside. The receptionist on arrival was helpful and took care of our requests. The pool is nice and the jacuzzi hot. Towels were provided as we were using facilities prior to check in. We were advised that the sauna wasn't working before our arrival but once inside the pool area, we found it was. The hotel is tired and needs a good overhaul. Squeaky floor boards. The bedroom doors were loud when closing. Could hear people in their rooms opposite. Bar staff not always pleasant. Some waiting staff were good, others not so. It all seemed a bit disjointed and not at all what we were expecting for our weekend away. We were asked to preorder our meals prior to arriving at the hotel, then advised on the evening that there was no cheesecake! That's not acceptable considering we were the first in the dining area for dinner service. The meals were nice but very overpriced imo. The rooms were large and clean but, again tired. Only one usable plug socket next to the door and not near the mirror at the desk to be able to use straighteners. No usb sockets. Complimentary white company toiletries available for use. Breakfast was buffet style although there was a menu you could ask for other items at an extra cost.